74 Fraud jobs in South Africa

time left to apply End Date: April 2, 2025 (1 hour left to apply)

job requisition id JR10487

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Reporting to: Team Lead Fraud

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.

What you’ll be doing

As part of your role, your responsibilities will include:

• Monitor real time engines and queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
• Identify fraudulent transactions and cancel them from further processing.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with banks and customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports for Managers.
• Review SDD KYC for account deemed high risk.
• Ensure accurate and appropriate responses to disputes.
• Monitor disputed transactions for possible fraudulent activity.
• Serve customers by resolving product and service problems.
• Review customer withdrawals and identify suspicious patterns, trends or behaviours and take the necessary action to secure the account.
• Where applicable, log the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Familiarity with fraud prevention issues and suspicious transaction monitoring systems.
• Minimum 2 years’ experience in financial services data analysis and/or risk management.
• Knowledge of online payment systems, regulations, understanding of KYC and financial crime.
• Degree or Diploma.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
• Exceptional attention to detail, ensuring high standards of quality in all outputs.
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint).
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Ownership and accountability.
• Initiating action.
• Resilience.
• Team orientation.
• Integrity.

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1,000+ talented and exceptional people at the forefront of the vast and competitive world.

Betway has become ingrained in African soil, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.

Whether it’s a career in banking and finance, marketing, development or customer care, our people cover a broad range of dedicated specializations, all under one Betway Africa roof.

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Baker Street 30

To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage.

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Examining Information
• Following Procedures
• Interacting with People
• Managing Tasks
• Taking Action
• Thinking Positively
• Upholding Standards

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Baker Street 30

To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage. Additional Information

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Examining Information
• Following Procedures
• Interacting with People
• Managing Tasks
• Taking Action
• Thinking Positively
• Upholding Standards

Leading a team, you will work as a servant leader, coach, and contributor within the fraud team. You will own the full cycle of consumer fraud risk management , from establishing systems and processes for prevention to leading analytical detection and diagnosis of fraud events to preparing and carrying out investigations in the field , managing criminal proceedings, and implementing mitigation measures as necessary.

This is an exciting role if you are ready for that step up to manage the country-wide direction for South Africa , policies, and processes, investigative prioritization , and operational execution with regard to all fraud and potential fraud cases related to customers, sales agents, and repayment of loan obligations associated with M-KOPA’s products and services.

You will be primarily engaged in fieldwork(90%), conducting investigations directly in various locations, and managing senior stakeholders within the business

What's exciting about this role?

Are you ready to be a trailblazer in fraud management ? As a Fraud Manager, you’ll lead the charge in revolutionizing our fraud detection and prevention strategies . You will conduct field investigations , and provide top-notch training, and support to ensure our fraud detection is both thorough and effective.

Overseeing complex projects, you’ll manage risks, deliverables, and budgets while forging powerful partnerships with police, Legal, and Internal Audit teams to proactively identify and mitigate risks.

This role offers the opportunity to lead a dynamic team of field investigators and data analysts , spearheading efforts to prevent, uncover, and address fraudulent activities across M-KOPA’s operations in South Africa. You’ll pioneer new strategies, champion data-driven decision-making, and foster a culture of accountability and excellence.

Imagine collaborating with top clients and diverse departments to craft cutting-edge solutions, pushing the boundaries of technology to outsmart fraudsters. If you’re driven by making a tangible impact and excited by the challenge of staying one step ahead of emerging threats, this is your opportunity to lead with innovation and shape the future of fraud management.

In essence, this role offers you a thrilling opportunity to lead transformative efforts in fraud prevention and management, driving innovation, collaboration, and excellence across our organization.

To excel, your CV should highlight a blend of technical skills , field investigation experience , and team management .

We seek a Certified Fraud Examiner (CFE) with experience in leading fraud investigations and working with the police. Strong analytical skills and proficiency in Excel, PowerPoint , and other data tools are essential.

You should be adept at managing teams , data mining , and understanding criminal justice systems . Excellent communication skills and at least five years of experience are required. Proficiency in English is essential; additional languages are a plus.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

FlySafair City of Johannesburg, Gauteng, South Africa

Join to apply for the Fraud Coordinator role at FlySafair

FlySafair City of Johannesburg, Gauteng, South Africa

Join to apply for the Fraud Coordinator role at FlySafair

• Monitor and analyse Post Payment Model queues to identify syndicate fraud activity;
• Analyse and keep record of syndicate fraud activity;
• Recommend preventative measures based on the outcome of the analysis;
• Monitor the Fraud system, promptly address transaction queues, and upload new data into the system;
• Liaise with Banks, cardholders & call centre;
• Monitor the official fraud report line;
• Ensure that the No-Fly list is updated on a daily basis;
• Responsible for the following:Case administration, Evidence gathering and interviewing, Disciplinary hearings and CCMA SAPS & Courts Case finalization, feedback, and reporting;
• Responsible for weekly chargeback processing & administration (includes chargeback statistics, generation of monthly invoices & credits to travel agents, GDS/BSP as well as ADM & ACM administration);
• Network with Experian, bank & SAPS staff where possible to build relationships and support networks;
• Responsible for compiling daily operational reports on fraud incidents, case statuses, and compliance metrics to support timely investigations and accurate recordkeeping;
• Attend IAFCI/ICFP webinars & seminars where possible;
• Attend all team/ departmental/ company meetings. Acknowledge all company policies/ procedures as requested;
• Assist in helping and mentoring new staff to ensure that SOP's, regulations, and terminology is correctly understood.
• Grade 12 or Equivalent (Essential);
• Full ACFE/ICFP membership and/or relevant tertiary qualification;
• A minimum of 3 years' experience in credit card fraud investigations within the aviation industry or in a commercial/online merchant fraud environment (Essential);
• Proven experience in the use of commercial credit card fraud prevention systems (Essential);
• FlySafair product and process knowledge;
• Booking system Payment system & Fraud system knowledge;
• Knowledge of chargeback & refund procedures;
• Knowledge of Criminal and internal investigations;
• Analysing large volumes of sales data with the aim of identifying fraud;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Excellent report writing and administrative skills;
• Strong attention to detail;
• Strong analytical skills.
  
  

• Monitor and analyse Post Payment Model queues to identify syndicate fraud activity;
• Analyse and keep record of syndicate fraud activity;
• Recommend preventative measures based on the outcome of the analysis;
• Monitor the Fraud system, promptly address transaction queues, and upload new data into the system;
• Liaise with Banks, cardholders & call centre;
• Monitor the official fraud report line;
• Ensure that the No-Fly list is updated on a daily basis;
• Responsible for the following:Case administration, Evidence gathering and interviewing, Disciplinary hearings and CCMA SAPS & Courts Case finalization, feedback, and reporting;
• Responsible for weekly chargeback processing & administration (includes chargeback statistics, generation of monthly invoices & credits to travel agents, GDS/BSP as well as ADM & ACM administration);
• Network with Experian, bank & SAPS staff where possible to build relationships and support networks;
• Responsible for compiling daily operational reports on fraud incidents, case statuses, and compliance metrics to support timely investigations and accurate recordkeeping;
• Attend IAFCI/ICFP webinars & seminars where possible;
• Attend all team/ departmental/ company meetings. Acknowledge all company policies/ procedures as requested;
• Assist in helping and mentoring new staff to ensure that SOP's, regulations, and terminology is correctly understood.
• Grade 12 or Equivalent (Essential);
• Full ACFE/ICFP membership and/or relevant tertiary qualification;
• A minimum of 3 years' experience in credit card fraud investigations within the aviation industry or in a commercial/online merchant fraud environment (Essential);
• Proven experience in the use of commercial credit card fraud prevention systems (Essential);
• FlySafair product and process knowledge;
• Booking system Payment system & Fraud system knowledge;
• Knowledge of chargeback & refund procedures;
• Knowledge of Criminal and internal investigations;
• Compiling credit card fraud prevention strategies;
• Analysing large volumes of sales data with the aim of identifying fraud;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Excellent report writing and administrative skills;
• Strong attention to detail;
• Problem solving skills;
• Strong analytical skills.
  
  

• Professional;
• High integrity;
• Must have a passion for costing/accounting;
• Initiative-taking;
• Ethical, tactful, dependable and accountable;
• Process and results-driven;
• Self-motivated;
• High degree of patience and assertiveness;
• Reliable and committe;
• Dependable and flexible;
• Reliable and committed;
• Dependable and flexible.
  
  

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
  
  

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Aviation and Aerospace Component Manufacturing

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• Monitor and analyse Post Payment Model queues to identify syndicate fraud activity;
• Analyse and keep record of syndicate fraud activity;
• Recommend preventative measures based on the outcome of the analysis;
• Monitor the Fraud system, promptly address transaction queues, and upload new data into the system;
• Liaise with Banks, cardholders & call centre;
• Monitor the official fraud report line;
• Ensure that the No-Fly list is updated on a daily basis;
• Responsible for the following:Case administration, Evidence gathering and interviewing, Disciplinary hearings and CCMA SAPS & Courts Case finalization, feedback, and reporting;
li>Responsible for weekly chargeback processing & administration (includes chargeback statistics, generation of monthly invoices & credits to travel agents, GDS/BSP as well as ADM & ACM administration);
• Network with Experian, bank & SAPS staff where possible to build relationships and support networks;
• Responsible for compiling daily operational reports on fraud incidents, case statuses, and compliance metrics to support timely investigations and accurate recordkeeping;
• Attend IAFCI/ICFP webinars & seminars where possible;
• Attend all team/ departmental/ company meetings. Acknowledge all company policies/ procedures as requested;
• Assist in helping and mentoring new staff to ensure that SOP's, regulations, and terminology is correctly understood.

• Grade 12 or Equivalent (Essential);
• Full ACFE/ICFP membership and/or relevant tertiary qualification;
• A minimum of 3 years' experience in credit card fraud investigations within the aviation industry or in a commercial/online merchant fraud environment (Essential);
• Proven experience in the use of commercial credit card fraud prevention systems (Essential);
• FlySafair product and process knowledge;
• Booking system Payment system & Fraud system knowledge;
• Knowledge of chargeback & refund procedures;
• Knowledge of Criminal and internal investigations;
• Compiling credit card fraud prevention strategies;
• Analysing large volumes of sales data with the aim of identifying fraud;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Excellent report writing and administrative skills;
• Strong attention to detail;
• Problem solving skills;
• Strong analytical skills.

Personal Attributes:

• Professional;
• High integrity;
• Must have a passion for costing/accounting;
• Initiative-taking;
• Ethical, tactful, dependable and accountable;
• Process and results-driven;
• Self-motivated;
• High degree of patience and assertiveness;
• Reliable and committe;
• Dependable and flexible; 
• Reliable and committed;
• Dependable and flexible.

Application guideline:

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date: 11 July 2025

MAIN FUNCTIONS OF THE JOB

Fraud Detection and Prevention

• Monitor real-time transaction data and account activity using fraud detection tools.
• Identify patterns, anomalies, and potential indicators of fraud.
• Recommend and implement preventative measures to mitigate risk.

Investigation and Reporting

•  Conduct thorough investigations of suspicious transactions, customer accounts, or system alerts.
• Collaborate with internal teams and external stakeholders, including law enforcement agencies, to gather evidence and resolve cases.
• Prepare detailed reports and summaries for management and regulatory compliance.
• Report to the Anti-financial crimes committee / ECC / Risk & Audit committee
• Reporting confirmed Fraud cases to SAFPS
•  Reporting confirmed fraud cases to PRECCA where applicable.

Risk Assessment

• Evaluate fraud risks for new and existing financial products or services.
• Analyse emerging fraud trends and develop strategies to counteract them.
• Contribute to the development of fraud detection models and thresholds.

Customer Interaction

• Communicate with customers to validate transactions and gather additional information, ensuring a professional and empathetic approach.
• Educate customers on fraud prevention best practices.

Compliance and Training

• Ensure adherence to legal and regulatory requirements related to fraud prevention and reporting.
• Provide training and guidance to bank employees on fraud detection techniques and policies.
• Maintain, customise, and update the fraud procedure in line with the environment.
• Maintain and update the Fraud Manual applicable to Albaraka South Africa and aligning the manual with Albaraka Banking group.

QUALIFICATIONS

• Bachelor’s degree in finance, Accounting, Business, Computer Science, or a related field.
li>Professional certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS) are advantageous.
• Awareness of current and emerging fraud schemes, techniques, and prevention strategies.
• Familiarity with industry standards, compliance requirements, and regulatory frameworks.

 PREFERRED EXPERIENCE

•  2-5 years of experience in fraud detection, risk analysis, or a similar role in the banking or financial services sector.

KNOWLEDGE

• Knowledge of Fraud Trends and Regulations
• Proficiency in fraud detection software, data analysis tools, and CRM systems.
• Strong knowledge of banking systems, payment processes, and regulatory frameworks.
• Familiarity with SQL, Excel, and data visualization tools is a plus.
• Ability to analyse complex data sets and detect unusual patterns or anomalies.
• Familiarity with fraud detection tools, data analysis software, and banking systems.

Ozow is looking for a Junior Fraud Analyst. Your understanding and knowledge of the financial services and payments industry, the dynamics of the fraud landscape, and use of data analytics for counter fraud and financial crime strategies will be key to assisting the business with fraud risk management.

To provide specialist advice and support to investigate and resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. Investigate fraudulent activity, perform analyses, and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.

Requirements

• 2+ years’ experience in fraud detection and prevention and or related environment
• 2+ years in banking/financial sector and or technology sector focusing on payments
• Understanding of counter fraud, anti-money laundering and risk management frameworks, policies, and practises
• Experience in fraud prevention software management tools and methodologies
• You will be required to work shifts which will include after hours and weekend work
• Excellent communication, presentation, and proficient in business writing skills
• Excellent Stakeholder relationship management and interpersonal skills
• Numerate with excellent analytical skills and familiar BI software packages

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

Ready to be exceptional?Apply now!

Keen to know more?

Interested in joining our rocket ship?

To find out more about life atOzow, head over to our Careers Page here!

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Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

To deliver value in the form of business outcomes by collaborating within the feature team and key stakeholders. Responsible for ensuring that requirements map back to the business value and that the entire feature team knows what and how they are implementing towards the desired requirement.

Type of Qualification: First Degree
Field of Study: Information Technology

1. Experience & Software Design
   Technology
   1-2 years: Experience with requirements elicitation, gathering, documentation and management.
2. 3-4 years: Practical experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or