15 Experienced Blockman Crown Mines Delthorn jobs in South Africa

Will be accountable for analysing and implementing a best practice platform for one of the Key product lines.

Analyse existing Ignite solution and platform

• Engage with stakeholders to understand pressure points and concerns
• Consider end user customers’ requirements for:
• Ease of use
• Mobile and online solution
• Speed of search functionality
• Communication
• Pricing and value for money

Investigate best practice alternatives to redesign the product's platform

• Conduct an analysis of local and international alternatives to the product's platform
• Investigate competitor platforms and technologies
• Investigate customer behaviour patterns to create a solution that addresses customer requirements effectively

Develop a project plan with deliverables to redesign the product's platform

• Allocate milestones for delivery of redesigned platform
• Apply learnings as defined in Investigation phase to source coding to address gaps
• Phase project plan in accordance with:
• Analyse
• Design
• Develop
• Test
• Deploy
• Create and test prototypes
• Define MVP – Minimum Value Products for delivery into market
• Ensure UAT conducted
• Ensure solution is tested by GI customers and users
• Address any system issues

Oversee Product Data Management Software

• Develop and implement SOP for Product Data Management Software
• Update the product's online catalogue and manage the permissions of roles within the PS team
• Installation of licenses and managing companies and users with their permissions on the online platform in the PDM passport
• Ensure accuracy of the existing vehicle-related data in PDM i.e., make, model, type, vehicle attributes, product linkages, other data sources
• Monthly updates of new vehicles in cooperation with the product
• Sourcing of vehicle pictures, standardizing of pictures and maintenance of them in PDM
• Upkeep of car park registration figures
• Administration of the product's monthly data charge, vetting and submission of invoices for approval (car park and VIN)
• Coordination of car park data updates within the Product Management team
• Upkeep of master data lookup lists in PDM (i.e., suppliers, competitors, product classes, brands etc.)
• Master User for the product's catalogue
• 1st line support to internal users
• Internal training and coordination between teams (i.e., Sales, IT and PM teams)
• Reporting on customer usage and clicks on catalogue
• Coordinator between sales, marketing and product management in terms of promotions and other communication
• Administration of user registrations and CRM
• Assist Product Specialists with car linkages, product attributes and article pictures

Manage BGA

• Request for new price file from BGA Sales Support
• Pursue new Lines from BGA via Customer visits and market-related homework
• In line with Sales Team, make customers aware of new BGA products
• Drive increase in units and revenue
• Important to keep pushing the selling point that BGA carries a 3 year warranty, OE Conti Belts in the packaging, rebranded to BGA for export duties. OEM, best quality in the SA market
• Request BGA Stock on Hand Report from Planning team

Experience project manager with 10 years plus experience in development of back end platforms and Product catalogues.

• HR Services, Recruitment & Selection

Summary: To build relationships with large customers, businesses, and bulk buyers, overseeing their orders from initiation to sale completion.

Functions / Responsibilities:

1. Assist Customers
2. Greet customers in a friendly tone and introduce yourself.
3. Be polite, helpful, and courteous at all times.
4. Know your store and products well.
5. Listen carefully to customer needs and requirements.
6. Ask open-ended questions to gather information.
7. Satisfy customer queries and find additional ways to assist.
8. End interactions politely and friendly.
9. Deal with Queries
10. Listen to customer requests or complaints.
11. Ask open-ended questions to understand fully.
12. Satisfy the query or escalate if unable to resolve.
13. Record customer details and query information if necessary.
14. End politely and courteously.
15. Handle Complaints
16. Respond empathetically and apologize when appropriate.
17. Explain how issues will be addressed and ensure customer satisfaction.
18. Record complaint details and follow up with the customer.
19. Keep customers informed about investigation progress and outcomes.
20. Prepare for follow-up calls to ensure resolution.
21. When speaking with customers, clearly identify yourself and your company, explain actions taken, and verify satisfaction.
22. Follow up on return trends of stock items and inform relevant teams.
23. Additional Tasks
24. Use store maps and directories for customer sourcing and competitor analysis.
25. Conduct price surveys and participate in community events.
26. Survey Target Market
27. Contact potential customers and set up meetings, using sales materials as needed.
28. Teamwork and Self-Management
29. Maintain high standards of personal quality and productivity.
30. Follow group and company policies, plan and prioritize tasks, and adapt to change.
31. Collaborate with HR to support overall strategies.

Requirements:

1. Diploma in Sales or Marketing.
2. 2-3 years of relevant experience.

Skills & Competencies:

• Living the company values.
• Judgment and customer/member focus.
• Planning and continuous improvement.
• Influence, communication, and adaptability.
• Understanding of culture, diversity, and inclusion.
• Strong communication and administrative skills.
• Ability to plan, organize, and control.
• Knowledge of store processes.
• Ability to manage and motivate staff.
• Trustworthiness and honesty in handling cash and finances.

Additional Notes:

• This position may require adherence to employment equity policies.
• If not contacted within 14 days, consider your application unsuccessful.
• Responding to this application indicates your consent for data processing as per privacy policy.

The Senior Programming and Software Developer will create, modify, and test the code, forms, and script that allow computer applications to run. Work from specifications drawn up by software developers or other individuals. May assist software developers by analysing user needs and designing software solutions. May develop and write computer programs to store, locate, retrieve, and manipulate specific documents, data, and information. Research, design, develop, and test operating systems-level software, compilers, and network distribution software for the Company and general computing applications. Set operational specifications and formulate and analyse software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.

Write, analyse, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.

• Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
• Conduct trial runs of programs and software applications to ensure they produce the desired information and that the instructions are correct.
• Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
• Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.
• Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
• Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
• Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

• Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
• Develop or direct software system testing or validation procedures.
• Direct software programming and development of documentation.
• Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
• Analyse information to determine, recommend, and plan installation of a new system or modification of an existing system.
• Consult with engineering staff to evaluate the interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
• Design or develop software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
• Prepare reports or correspondence concerning project specifications, activities, or status.
• Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
• Software must meet system architectural requirements.

4 Year B-degree or equivalent NQF level (7) qualification or requisite experience.

Responsible for overseeing and managing the Company's information technology projects; coordinates phases from development to installation and acts as liaison between clients, vendors, and consultants.

• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Plan, develop, and implement the IT budget, obtaining competitive prices from suppliers to ensure cost-effectiveness.
• Ensure that software licensing laws are adhered to.
• Research and install new systems.
• Keep up to date with the latest technologies.

• Develop requirements, outline budgets, and schedules for information technology projects.
• Oversee all phases of projects from conception to completion, within the allotted budget.
• Complete projects by coordinating resources and timetables with user departments.

• Provide guidance and support to IT team members.
• Mentor and train new IT support staff.
• Communicate job expectations to team members.
• Plan, monitor, and appraise job results.
• Coach, counsel, and discipline employees.

• Evaluate user needs and system functionality to ensure that IT facilities meet these needs.
• Schedule upgrades and security backups of hardware and software systems.
• Guarantee the smooth running of all IT systems, including anti-virus software, print services, and email provision.
• Provide secure access to the network for remote users.
• Secure data from internal and external attacks.
• Offer users appropriate support and advice.
• Manage crisis situations, which may involve complex technical hardware or software problems.
• Initiate, coordinate, and enforce systems, policies, and procedures.
• Verify application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and backup procedures and information security and control structures.

Technical Management experience, Technical Understanding, Analysing Information, Informing Others, Staffing, Problem Solving, Data Centre Management, Developing Budgets, Coordination, Strategic Planning, Quality Management.

• Excellent knowledge of Server setup and clustering; Nutanix advantageous in a datacentre; Server migrations.
• Good knowledge in RDS farm; Windows RDS.
• Excellent knowledge in DNS, Local/GoDaddy/3rd party.
• Good understanding in Managed switch configurations, VLANs.
• Excellent technical knowledge of current networking technologies (LAN/WAN/Wi-Fi), protocols, and internet standards (SD-WAN, MPLS).
• Proven track record of successfully implementing operational best practices in a distribution and warehousing environment.
• Demonstrated success with productivity and cost-savings initiatives.
• In-depth knowledge of Microsoft technologies including desktop OS, server OS, and supporting services (including Enterprise Active Directory domain management and AAD, Group Policy Management, Exchange, Azure/Microsoft 365 suite, Windows server 2012r2 to Server 2022).
• In-depth knowledge of virtualization technology, concepts, and associated technologies including Hyper-V, Veeam backup and replication with DR.
• In-depth knowledge of SAN and NAS technologies.
• Good understanding of Infrastructure security, Mimecast, CheckPoint, Crowdstrike, Symantec.
• Excellent SQL knowledge will be advantageous.
• Good understanding of Dell Wyse Terminal setup (ThinOS), management, and support.