58 Executive Management jobs in South Africa

An exciting opportunity exists at Corporate Office for an experienced and skilled professional to fulfil the Group Executive Operations Manager position.

Group Executive Operations Manager will be required to Lead and direct ACSA’s operational strategy and take overall accountability for an integrated value chain to deliver on its mandate across a network of airports. Ultimately account for complaints, efficiencies, customer centric of Airport Operations across the ACSA networks, service standards, quality and license to operate.

Coordinate the provision of advisory support across ACSA through a National Centre of Excellence that will facilitate regulatory quality assurance, quality management systems, effective enterprise asset management, capital project planning and delivery.

Key Performance Output:

The successful candidate will be reporting to the Chief Executive Officer and will be responsible but not limited to the following:

• Translating business strategy into functional plans for airport operations.

• Review and re-alignment of practices, systems, structures and frameworks to the business intent and operating model.

• Remain up to date with macro and micro-economic conditions.

• Anticipate and plan for circumstances that may influence the development and implementation of functional plans.

• Lead the Operational planning process, the development of a framework and parameters for operational plan(s) to ensure approved objectives are achieved.

• Develop, monitor and report on key airport management performance indicators.

• Overall accountability for the provision of sustainable, customer centric, compliant and efficient airport operations that are aligned to the ACSA operating model, business strategy and mandate.

• Drive performance and continuous business improvement across the network of operations as per set metrics and performance standards.

• Drive the implementation and the maintenance of a Quality Management System across the organization.

• Direct account management strategies, account plans, and measurement of success aligned to the overall Commercial strategy, to contribute to commercial growth across airports.

• Drive centralized Capital Program Planning, Delivery and Governance.

• Develop and institutionalise EPM best practice to provide enterprise-wide visibility of projects, alignment of projects with business strategy, reduce project related business risk and implement projects efficiently.

• Direct the operationalisation and implementation of enterprise asset management and maintenance strategy across the network of airports, inclusive of all Facilities Management Services (soft and hard services) for the Group.

• Interpret business plan and develop operational, capex and labour budgets for the area of responsibility (Function)

• Direct operational, labour and capex requirements within the function for efficient delivery of operational targets and submit recommendations to the Chief Executive/Board.

• Effectively manage the Function and its objectives in line Confidential with approved budgets (operational, capex and labour).

• Provide timely and accurate reports in accordance with business, governance and statutory requirements.

• Ensure that organisational workforce planning is conducted to ensure function is suitably staffed to meet strategic functional objectives.

• Implement and manage people development processes such as performance management, succession planning and talent management to meet functional performance standards.

Technical Skills and Experience:

The following skills and experience or the equivalent of such will be required:

• Bachelor’s degree (4 years - 480 credits) (NQF 8) is essential.

• Master’s degree (MBA) is advantageous.

• 10 years’ management experience in Airport Management/ Operational/ General Management is essential.

• 5 years’ Senior Management experience in Airport Management/ Operational/ General Management is essential.

• Code B motor vehicle license.

• MS Office intermediate is essential.

Competencies

• Relationship Building

• Networking • Leadership

• Communication

• Business Acumen

• Conceptual Thinking

• Influencing • Persuasive

• Decisive • Results Orientated

• National development plan

• Governance and Compliance to National and International ISO Standards

• Aviation Compliance Standards

• King IV

• Public speaking

• Knowledge of Local and Global Aviation Industry

• Business Management

• Strategic Communication

• Risk Management

• Environmental management

• Quality management

• Legal/Contracts management

1.Pipeline

?To build a pipeline with definite and specific information which is traceable and based on qualified leads.

?Pipeline to be updated monthly and submitted 2 days prior to KPI meeting.

?A systematic approach to targeting, based on geographic or market segmenting.

?Telephonic cold calling clients against targeted as per schedule below.

?Accurate activity reports for cold calling and appointments.







2.Appointments

?Face to face appointments as per target schedule below.

?Systematic approach to assessing client needs and understanding client needs by use of WITY tool.







3.Financials

?Accurate quotations & invoicing based on current prices.

?Accurate reporting of monthly sales against budgets.







4.Targets

Schedule attached is Sales Executives budget, and includes all services relevant to his / her service portfolio.

To be discussed and agreed with candidate.







5.Proposal and / or quote

?Relevant proposal / quote based on financials.

?Annuity quotes in excess of R10 000.00 per month to be presented to the client in person, unless otherwise instructed not to such as in the case of a tender or structured RFP process.







6.Reporting

?Accurate reporting on monthly basis.

?Sales meetings as scheduled.







7.General

?Builds business by identifying and selling prospects; maintaining strong relationships with clients.

?Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.

?Sells products by establishing contact and developing relationships with prospects; recommending solutions.

?Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

?Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

?Prepares reports by collecting, analysing, and summarizing information.

?Maintains quality service by establishing and enforcing organization standards.

?Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

?Contributes to team effort by accomplishing related results as needed.

?To ensure that the company information that you are privy to is kept confidential and not at any stage divulged internally with colleagues or eternally.

?To comply with any other reasonable requests which might be made from time to time.


Minimum Requirements:

High School Diploma or equivalent (GED)



5-7 years of sales or customer service experience



Prior experience in retail, telemarketing, or B2B sales can be a plus



Strong communication and interpersonal skills



Ability to negotiate and close sales



Customer service orientation



Basic knowledge of Microsoft Office (Excel, Word, Outlook)



CRM software experience

Desired Skills:

• Sales
• Management
• Facilities

Job Title : SayPro Business Management AssessorDepartment : Learning and DevelopmentLocation : JohannesburgReports to : Training and Development ManagerAbout SayPro : SayPro (Southern Africa Youth Project) is dedicated to uplifting communities and empowering youth through education, skills development, and entrepreneurship.

Our business management programs are designed to prepare young professionals for successful careers in business.

The role of a Business Management Assessor is crucial in ensuring that our learners achieve the highest standards of competence and are equipped with the practical skills needed to excel in today's dynamic business world.Job Overview : The Business Management Assessor at SayPro (Southern Africa Youth Project) plays a crucial role in evaluating the competencies of learners enrolled in business management programs.

The role involves assessing learners' knowledge and skills in various business areas, ensuring assessments meet accreditation standards, and providing constructive feedback to support learners' professional growth.

This position demands a strong understanding of business principles, educational assessment methods, and attention to detail.Key Responsibilities : SayPro Assessment Delivery : Conduct learner assessments based on SayPro's business management curriculum, using written tests, presentations, practical exercises, case studies, and project evaluations.Assess core business competencies including finance, marketing, operations, leadership, and strategic management.Ensure assessments are aligned with learning objectives and industry standards.SayPro Practical Skill Evaluation : Evaluate learners' ability to apply business knowledge in practical scenarios, such as creating business plans, managing budgets, developing strategies, and problem-solving.Ensure learners demonstrate a comprehensive understanding of business management concepts and can apply them in real-world situations.SayPro Feedback and Learner Support : Provide detailed, constructive feedback to learners after assessments, highlighting strengths and areas for improvement.Offer advice and guidance on how learners can enhance their skills and succeed in future assessments.Support struggling learners by identifying areas of difficulty and providing additional resources or guidance.SayPro Assessment Planning and Design : Collaborate with trainers and curriculum developers to design and update assessment materials, ensuring relevance to current business practices.Assist in the development of case studies, simulations, and projects that reflect real-world business challenges.Ensure that assessments are diverse in format and approach, providing a comprehensive evaluation of both theoretical and practical knowledge.SayPro Moderation and Quality Assurance : Participate in internal and external moderation sessions to ensure consistency and fairness in assessment results.Ensure compliance with SayPro's quality assurance standards and the requirements of accrediting bodies.Maintain accurate records of all assessment activities, including learner performance and feedback.SayPro Continuous Improvement : Stay updated on trends in business management, education, and assessment techniques.Propose changes to assessment methods based on learner feedback, industry standards, and educational best practices.Attend workshops, conferences, and training sessions to continuously improve assessment skills.SayPro Administration and Reporting : Maintain organized and accurate records of all assessments, feedback, and learner progress.Prepare reports on assessment outcomes, learner success rates, and areas for program improvement.Ensure all learner information is handled with confidentiality and in compliance with SayPro's data protection policies.SayPro Collaboration and Communication : Work closely with trainers, program managers, and curriculum developers to ensure assessments are integrated with the overall learning experience.Collaborate with other assessors to standardize assessment practices across programs.Key Competencies : Business Knowledge : In-depth understanding of business management disciplines including finance, marketing, operations, and strategy.Assessment Skills : Experience in educational assessment, competency-based evaluation, and understanding of assessment frameworksmunication : Strong communication skills, especially in delivering feedback and guiding learners.Attention to Detail : Ability to thoroughly evaluate learner work and ensure fairness and consistency in assessments.Problem-Solving : Analytical thinking to assess learner performance and identify areas for improvement.Organizational Skills : Ability to manage multiple assessments and keep detailed records.Qualifications and Experience : Education : Bachelor's degree in business management, Education, or related field.

An assessor certification is a strong advantage.Experience : Minimum of 2 years of experience in business management or educational assessment.

Experience working with young professionals or students is a plus.Certifications : Assessor qualifications (such as ETDP) are highly desirable.Technology : Proficiency in using assessment tools, learning management systems (LMS), and digital platforms.Performance Indicators : Timely and accurate completion of learner assessments.Quality and consistency in feedback provided to learners.Adherence to SayPro's quality assurance and accreditation standards.Improvement in learner performance based on feedback and guidance.

The Bursary aims at attracting and funding future Trainee Retail Managers who want to follow the exciting management career in the largest retailer in Africa. The Shoprite bursary is a steppingstone into our company and guarantees you a career with the group upon the successful completion of your course.

As a Graduate, you will be joining the largest distributor of grocery products in Africa.

Registered university students with a 65% aggregate or higher are encouraged to apply. This bursary will only be offered to second- and third-year Retail Business Management students.

Successful candidates will meet the following criteria:

• Diploma in Retail Business Management - 60%+ Aggregate - 1st, 2nd, 3rd & 4th (Advanced Diploma) academic year
• South African citizen
• 27 years old and younger

Please contact us via email if you have any queries:

Please note, email applications will not be accepted.

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included. We are committed to Employment Equity when recruiting internally and externally. Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Job Title: Business Management Moderator

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Moderator at SayPro (Southern Africa Youth Project) is responsible for ensuring the quality and consistency of business management assessments across programs. This role involves moderating assessments conducted by assessors, verifying their alignment with standards, and ensuring fair and reliable evaluation of learner performance. The Business Management Moderator plays a critical role in maintaining SayPro’s high educational standards by reviewing and improving the assessment process.

Key Responsibilities:

1. SayPro Assessment Moderation:

• Review and verify assessments submitted by Business Management Assessors to ensure they meet SayPro’s quality standards and accreditation requirements.
• Ensure consistency and fairness in grading across different assessors and assessments.
• Check that the assessment tools and methods are suitable for evaluating learners’ business management knowledge and skills.

• Ensure all assessments are conducted in accordance with industry standards, educational frameworks, and regulatory requirements.
• Review learners’ assessment results to verify that the outcomes reflect the learners’ abilities and meet program objectives.
• Provide recommendations for improving assessment tools and methods to enhance the quality of learner evaluations.

• Provide detailed feedback to Business Management Assessors on their assessment practices, offering guidance on improvements where necessary.
• Prepare moderation reports for each assessment period, outlining the findings, inconsistencies, and recommendations for improvement.
• Communicate moderation results and insights to the Learning and Development Manager and relevant stakeholders.

• Work closely with Business Management Assessors to standardize assessment practices, ensuring fairness and reliability across the board.
• Lead moderation meetings to discuss assessment issues, review learner performance trends, and address any concerns raised by assessors or learners.
• Provide support and mentorship to assessors to ensure they are using best practices in assessment.

• Ensure that assessment tools and methods align with SayPro’s business management curriculum and learning outcomes.
• Recommend updates or changes to the curriculum based on moderation findings to ensure continuous improvement in the learning and assessment process.
• Collaborate with curriculum developers and trainers to ensure assessments accurately reflect real-world business scenarios.

• Ensure all assessments meet the requirements of accreditation bodies and regulatory frameworks.
• Participate in external moderation and audit processes as required, ensuring SayPro’s compliance with industry standards.
• Ensure all learner records and assessments are properly documented and stored in accordance with SayPro’s data protection policies.

• Assist in the development and delivery of training sessions for assessors, helping them to improve their assessment techniques.
• Stay updated on the latest trends in business management education and assessment to ensure SayPro remains at the forefront of educational practices.
• Attend professional development workshops and seminars related to moderation and educational quality assurance.

• Address any learner appeals or complaints related to assessments, ensuring that all concerns are handled fairly and in accordance with SayPro policies.
• Provide support to learners who require clarification on their assessments and ensure their concerns are addressed transparently.

Key Competencies:

1. Attention to Detail: Ability to identify inconsistencies or errors in assessments and ensure fairness in learner evaluations.
2. Communication: Strong written and verbal communication skills for providing feedback to assessors and reporting moderation findings.
3. Problem-Solving: Ability to analyze assessment issues and recommend practical solutions to maintain high-quality standards.
4. Organizational Skills: Capacity to manage multiple moderation tasks, meetings, and reports while adhering to deadlines.
5. Business Knowledge: Strong understanding of core business management disciplines, including finance, marketing, operations, leadership, and strategy.
6. Ethics and Integrity: Commitment to fairness, transparency, and maintaining the integrity of the assessment process.

Qualifications and Experience:

1. Education: Bachelor’s degree in Business Management, Education, or a related field. A formal moderation qualification or training is highly desirable.
2. Experience: At least 3 years of experience in business management education, with experience in assessment moderation preferred.
3. Certifications: An assessor or moderator qualification (e.g., ETDP or equivalent) is highly advantageous.
4. Technology Proficiency: Familiarity with learning management systems (LMS), online assessment tools, and digital moderation platforms.

Performance Indicators:

1. Consistency and fairness in assessment moderation.
2. Timeliness and accuracy of moderation reports.
3. Improvement in the quality of assessments based on feedback provided to assessors.
4. Compliance with accreditation and regulatory standards.

Job Title: SayPro Business Management Assessor

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

About SayPro:
SayPro (Southern Africa Youth Project) is dedicated to uplifting communities and empowering youth through education, skills development, and entrepreneurship. Our business management programs are designed to prepare young professionals for successful careers in business. The role of a Business Management Assessor is crucial in ensuring that our learners achieve the highest standards of competence and are equipped with the practical skills needed to excel in today’s dynamic business world.

Job Overview:
The Business Management Assessor at SayPro (Southern Africa Youth Project) plays a crucial role in evaluating the competencies of learners enrolled in business management programs. The role involves assessing learners’ knowledge and skills in various business areas, ensuring assessments meet accreditation standards, and providing constructive feedback to support learners’ professional growth. This position demands a strong understanding of business principles, educational assessment methods, and attention to detail.

Key Responsibilities:

SayPro Assessment Delivery:

1. Conduct learner assessments based on SayPro’s business management curriculum, using written tests, presentations, practical exercises, case studies, and project evaluations.
2. Assess core business competencies including finance, marketing, operations, leadership, and strategic management.
3. Ensure assessments are aligned with learning objectives and industry standards.

SayPro Practical Skill Evaluation:

1. Evaluate learners’ ability to apply business knowledge in practical scenarios, such as creating business plans, managing budgets, developing strategies, and problem-solving.
2. Ensure learners demonstrate a comprehensive understanding of business management concepts and can apply them in real-world situations.

SayPro Feedback and Learner Support:

1. Provide detailed, constructive feedback to learners after assessments, highlighting strengths and areas for improvement.
2. Offer advice and guidance on how learners can enhance their skills and succeed in future assessments.
3. Support struggling learners by identifying areas of difficulty and providing additional resources or guidance.

SayPro Assessment Planning and Design:

1. Collaborate with trainers and curriculum developers to design and update assessment materials, ensuring relevance to current business practices.
2. Assist in the development of case studies, simulations, and projects that reflect real-world business challenges.
3. Ensure that assessments are diverse in format and approach, providing a comprehensive evaluation of both theoretical and practical knowledge.

SayPro Moderation and Quality Assurance:

1. Participate in internal and external moderation sessions to ensure consistency and fairness in assessment results.
2. Ensure compliance with SayPro’s quality assurance standards and the requirements of accrediting bodies.
3. Maintain accurate records of all assessment activities, including learner performance and feedback.

SayPro Continuous Improvement:

1. Stay updated on trends in business management, education, and assessment techniques.
2. Propose changes to assessment methods based on learner feedback, industry standards, and educational best practices.
3. Attend workshops, conferences, and training sessions to continuously improve assessment skills.

SayPro Administration and Reporting:

1. Maintain organized and accurate records of all assessments, feedback, and learner progress.
2. Prepare reports on assessment outcomes, learner success rates, and areas for program improvement.
3. Ensure all learner information is handled with confidentiality and in compliance with SayPro’s data protection policies.

SayPro Collaboration and Communication:

1. Work closely with trainers, program managers, and curriculum developers to ensure assessments are integrated with the overall learning experience.
2. Collaborate with other assessors to standardize assessment practices across programs.

Key Competencies:

1. Business Knowledge: In-depth understanding of business management disciplines including finance, marketing, operations, and strategy.
2. Assessment Skills: Experience in educational assessment, competency-based evaluation, and understanding of assessment frameworks.
3. Communication: Strong communication skills, especially in delivering feedback and guiding learners.
4. Attention to Detail: Ability to thoroughly evaluate learner work and ensure fairness and consistency in assessments.
5. Problem-Solving: Analytical thinking to assess learner performance and identify areas for improvement.
6. Organizational Skills: Ability to manage multiple assessments and keep detailed records.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or related field. An assessor certification is a strong advantage.
2. Experience: Minimum of 2 years of experience in business management or educational assessment. Experience working with young professionals or students is a plus.
3. Certifications: Assessor qualifications (such as ETDP) are highly desirable.
4. Technology: Proficiency in using assessment tools, learning management systems (LMS), and digital platforms.

Performance Indicators:

1. Timely and accurate completion of learner assessments.
2. Quality and consistency in feedback provided to learners.
3. Adherence to SayPro’s quality assurance and accreditation standards.
4. Improvement in learner performance based on feedback and guidance.

Job Title: Business Management Facilitator
Department: Learning and Development
Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Facilitator at SayPro (Southern Africa Youth Project) is responsible for delivering high-quality business management training to learners, focusing on developing their skills and knowledge across various business disciplines. This role involves facilitating engaging learning sessions, supporting learners’ development, and ensuring that the course content is practical, relevant, and aligned with industry standards. The facilitator plays a key role in preparing learners for success in their business careers.

Key Responsibilities:

SayPro Training Delivery:

1. Facilitate business management training sessions using a variety of instructional techniques, including presentations, group discussions, case studies, role-plays, and practical exercises.
2. Teach key business management concepts, including finance, marketing, operations, human resources, leadership, and strategic planning.
3. Ensure that all training sessions are engaging, interactive, and tailored to the needs of the learners.

SayPro Curriculum Implementation:

1. Deliver content in line with SayPro’s business management curriculum, ensuring that learning outcomes are met, and learners gain a deep understanding of the subject matter.
2. Customize course materials and learning activities to make the content relevant to the specific needs and goals of learners.
3. Stay updated on current business trends and practices to ensure that the curriculum remains practical and up to date.

SayPro Learner Support:

1. Provide ongoing guidance, mentorship, and support to learners, helping them to understand complex business concepts and apply them in real-world scenarios.
2. Assess learners’ progress through discussions, quizzes, assignments, and practical exercises, providing constructive feedback and support to help them improve.
3. Address any learner concerns or challenges, offering advice and additional resources where needed.

SayPro Assessment and Evaluation:

1. Assist in designing and conducting assessments, such as exams, projects, and presentations, to evaluate learners’ understanding and application of business management principles.
2. Ensure that learners meet the necessary competency levels and work with the assessment team to review and improve learner performance.
3. Provide individual feedback to learners on their progress, strengths, and areas for improvement.

SayPro Engagement and Motivation:

1. Create an inclusive and supportive learning environment that encourages active participation, collaboration, and critical thinking.
2. Motivate and inspire learners to actively engage in their studies and to apply what they have learned in real-life business contexts.
3. Use innovative and creative teaching methods to enhance learner interest and retention of information.

SayPro Course Improvement and Innovation:

1. Continuously evaluate and refine the training materials, methods, and delivery to ensure effectiveness and relevance.
2. Collaborate with curriculum developers and subject matter experts to improve course content, incorporating learner feedback and industry developments.
3. Explore and implement new technologies, tools, and learning methods to enhance the training experience.

SayPro Professional Development:

1. Stay informed about advancements in business management, leadership, and educational practices by attending workshops, conferences, and training programs.
2. Incorporate new techniques, trends, and best practices into the facilitation of business management courses.
3. Share knowledge and best practices with colleagues to ensure continuous improvement in facilitation methods.

SayPro Administration and Reporting:

1. Maintain accurate and organized records of attendance, learner progress, and assessment results.
2. Prepare reports on learner performance and course outcomes, sharing insights and recommendations with the Training and Development Manager.
3. Ensure compliance with SayPro’s policies, procedures, and accreditation requirements.

SayPro Collaboration:

1. Work closely with other trainers, assessors, and the curriculum development team to ensure a cohesive and integrated learning experience for all learners.
2. Participate in team meetings and training workshops to enhance the overall effectiveness of the learning and development department.

Key Competencies:

1. Business Knowledge: Strong understanding of business management principles, including finance, marketing, operations, leadership, and strategy.
2. Facilitation Skills: Excellent facilitation and instructional skills, with the ability to engage and motivate learners through interactive and participatory learning techniques.
3. Communication: Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely.
4. Adaptability: Ability to adapt training materials and delivery methods to meet the diverse needs and learning styles of learners.
5. Problem-Solving: Effective at helping learners overcome challenges and guiding them through problem-solving exercises.
6. Organizational Skills: Ability to manage training schedules, learner assessments, and administrative tasks efficiently.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or a related field. A teaching or training qualification is an advantage.
2. Experience: Minimum of 2 years of experience in business management, training, or adult education. Experience working with youth or in community-based organizations is a plus.
3. Certifications: A facilitator or trainer qualification (e.g., ETDP or similar) is highly desirable.
4. Technology: Proficiency in using online learning platforms, learning management systems (LMS), and digital collaboration tools.

Performance Indicators:

1. Learner engagement and participation in training sessions.
2. Improvement in learner performance based on assessments and feedback.
3. Timeliness and quality of training delivery and reporting.
4. Successful adaptation of the curriculum to meet learner needs and industry standards.

Job Title: Business Management Moderator

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Moderator at SayPro (Southern Africa Youth Project) is responsible for ensuring the quality and consistency of business management assessments across programs. This role involves moderating assessments conducted by assessors, verifying their alignment with standards, and ensuring fair and reliable evaluation of learner performance. The Business Management Moderator plays a critical role in maintaining SayPro’s high educational standards by reviewing and improving the assessment process.

Key Responsibilities:

1. SayPro Assessment Moderation:

• Review and verify assessments submitted by Business Management Assessors to ensure they meet SayPro’s quality standards and accreditation requirements.
• Ensure consistency and fairness in grading across different assessors and assessments.
• Check that the assessment tools and methods are suitable for evaluating learners’ business management knowledge and skills.

• SayPro Quality Assurance:

• Ensure all assessments are conducted in accordance with industry standards, educational frameworks, and regulatory requirements.
• Review learners’ assessment results to verify that the outcomes reflect the learners’ abilities and meet program objectives.
• Provide recommendations for improving assessment tools and methods to enhance the quality of learner evaluations.

• SayPro Feedback and Reporting:

• Provide detailed feedback to Business Management Assessors on their assessment practices, offering guidance on improvements where necessary.
• Prepare moderation reports for each assessment period, outlining the findings, inconsistencies, and recommendations for improvement.
• Communicate moderation results and insights to the Learning and Development Manager and relevant stakeholders.

• SayPro Collaboration with Assessors:

• Work closely with Business Management Assessors to standardize assessment practices, ensuring fairness and reliability across the board.
• Lead moderation meetings to discuss assessment issues, review learner performance trends, and address any concerns raised by assessors or learners.
• Provide support and mentorship to assessors to ensure they are using best practices in assessment.

• SayPro Curriculum Alignment:

• Ensure that assessment tools and methods align with SayPro’s business management curriculum and learning outcomes.
• Recommend updates or changes to the curriculum based on moderation findings to ensure continuous improvement in the learning and assessment process.
• Collaborate with curriculum developers and trainers to ensure assessments accurately reflect real-world business scenarios.

• SayPro Compliance and Accreditation:

• Ensure all assessments meet the requirements of accreditation bodies and regulatory frameworks.
• Participate in external moderation and audit processes as required, ensuring SayPro’s compliance with industry standards.
• Ensure all learner records and assessments are properly documented and stored in accordance with SayPro’s data protection policies.

• SayPro Training and Development:

• Assist in the development and delivery of training sessions for assessors, helping them to improve their assessment techniques.
• Stay updated on the latest trends in business management education and assessment to ensure SayPro remains at the forefront of educational practices.
• Attend professional development workshops and seminars related to moderation and educational quality assurance.

• SayPro Learner Support:

• Address any learner appeals or complaints related to assessments, ensuring that all concerns are handled fairly and in accordance with SayPro policies.
• Provide support to learners who require clarification on their assessments and ensure their concerns are addressed transparently.

Key Competencies:

1. Attention to Detail: Ability to identify inconsistencies or errors in assessments and ensure fairness in learner evaluations.
2. Communication: Strong written and verbal communication skills for providing feedback to assessors and reporting moderation findings.
3. Problem-Solving: Ability to analyze assessment issues and recommend practical solutions to maintain high-quality standards.
4. Organizational Skills: Capacity to manage multiple moderation tasks, meetings, and reports while adhering to deadlines.
5. Business Knowledge: Strong understanding of core business management disciplines, including finance, marketing, operations, leadership, and strategy.
6. Ethics and Integrity: Commitment to fairness, transparency, and maintaining the integrity of the assessment process.

Qualifications and Experience:

1. Education: Bachelor’s degree in Business Management, Education, or a related field. A formal moderation qualification or training is highly desirable.
2. Experience: At least 3 years of experience in business management education, with experience in assessment moderation preferred.
3. Certifications: An assessor or moderator qualification (e.g., ETDP or equivalent) is highly advantageous.
4. Technology Proficiency: Familiarity with learning management systems (LMS), online assessment tools, and digital moderation platforms.

Performance Indicators:

1. Consistency and fairness in assessment moderation.
2. Timeliness and accuracy of moderation reports.
3. Improvement in the quality of assessments based on feedback provided to assessors.
4. Compliance with accreditation and regulatory standards.