87 Enterprise Resource Planning Systems jobs in South Africa

Overview

• Operating Division: Transnet Rail Infrastructure Manager (TRIM)
• Employee Group: Non Permanent
• Department: TR-Buss Improv. Strategic Projects-PKT
• Location: Parktown
• Reporting To: Head: Buss Improv Buss Processes
• Grade: F
• Reference: req3305

The closing date is on 10/09/2025. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.

The Business Process Specialist is responsible for process tasks and outputs as assigned by Senior Business Process Specialists, to deliver required outputs of the different phases of the Business Process Management Life Cycle (from Process design and Modeling to Process deployment, Process Implementation, Process Monitoring and Process Improvement) according to the organisationefines BPM standards and governance. Junior Business Process Specialists must be proficient in process modelling, process analysis, process design, process KPI design, process control design, translation of processes into ICT solution requirements, and assisting with development of process-based training material. The incumbent must continuously adhere to all aspects of organization BPM governance and must be able to collaborate with all relevant process owners, subject matter experts, ICT specialists and Faculty of Rail representatives to be able to deliver the required BPM outputs per BPM Life Cycle phase, in order to properly document “to be” process objectives, principles, activities, attributes and RACI.

The key outputs and KPAs of a BPM Specialist can be summarized under the 5 stages of the BPM Life Cycle:

• Stage 1: Design Processes
  • Requirements Gathering: Collect and analyse requirements from stakeholders to understand process needs.
  • Develop comprehensive documentation for design processes, including step-by-step procedures and guidelines.
  • Address allocated prioritized BPM Requests from Business, and ensure such allocated requests are scoped, scheduled, managed and tracked.
• Stage 2: Model Processes
  • Analyse all existing process source documents, including business pain points, audit findings and PAA findings.
  • Document outcomes of process workshops through collaboration with key stakeholders.
  • Perform process modelling in adherence to BPM standards including Level 4 process flows in BPMN swimlane format in Aris and MS Visio.
  • Compile Level 4 Process attributes (Inputs, Outputs, Process Activity descriptions, Interfaces, Business Rules, RACI, KPIs, Controls, etc.), a process Glossary of Terms and a Business Continuity Plan (BCP) for each process under guidance of senior BPM specialists.
  • Compile Level 5 Process Standard Operating Procedures (SOPs) and define required process KPI definitions and controls.
  • Provide process inputs into the compilation of Business Requirements Specifications for ICT and digital solutions to enable processes, and document required master data.
• Stage 3: Manage Process Execution
  • Ensure Process Quality by adhering to Process Quality Assurance standards and governance requirements.
  • Integrate and publish approved processes in the Aris Repository and on the Organization’s Portal while continuously updating the Process Inventory / Dashboard.
  • Provide process inputs for Faculty of Rail to create required Process Training Modules.
  • Assist with analysis of the impact of each or updated process on existing role profiles and job outputs.
• Stage 4: Conduct Process Monitoring
  • Perform Process Change and Configuration Management, including Process Knowledge Management, and the development and delivery of Process reports and queries.
  • Measure Process Efficiency and Effectiveness using defined process KPIs.
  • Conduct Process Adherence Assessments, record process issues and pain points, and propose remedial actions and initiatives.
• Stage 5: Enable Process Optimisation and Automation
  • Analyse and document the process parameters required to simulate processes (e.g., activity cost, duration, resources).
  • Establish and maintain centralized BPM Outputs Repositories for the organization, and design and implement communication processes to make all business processes widely available across the organization.

Relevant degree/National Higher Diploma in industrial engineering, Engineering, Operations, Logistics, Supply Chain Management, Transport or other Economics, Research, Computer science, or Business management is required. Experience in continuous improvement (5 years). Some experience in Process Design, Modelling and BPM Life Cycle Implementation (2 years or more) within a large organization (1000 employees or more) will be an added advantage. Experience in process facilitation, elicitation of requirements and integration of inputs in workshops (at least 3 years experience) will be an added advantage. BPM Certification will be an added advantage. Business Process Optimization Certificate such as TQM, Lean, Six Sigma, SCOR, AGILE will be an added advantage. Standard Job Requirements: Drivers License code 08. Travel as required and approved.

Strategy & Sustainability: Strategic Thinking; Commercial awareness; Innovating; Inspirational Leadership; Managing Talent; Leading Change; Embracing Diversity. Business Performance and Delivery: Lead Business Performance; Strategic Decision Making; Business Acumen; Analysing. Relationship Management: Communicating Effectively; Collaborating and Networking; Service Oriented; Persuading and Influencing. Corporate Governance & Compliance: Leading Governance; Leading Safety Practice; Leading Risk Management.

Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.

Blue chip concern based in the North, has a super opportunity for an analytical candidate that loves projects, analysis and is able to multi-task. The role does require a qualified CA(SA) or CIMA candidate . B.Sc Stats / Computer Science / Mathematics / Data Science will also be considered. Candidate does need to have an affinity for figures and data analysis.

This exciting opportunity would primarily be to assist a COO with the below tasks. This candidate would also be considered then for other opportunities which could arise within the business.

• Data modelling and review
• Operational reporting and performance evaluation
• Systems and process review
  • Audit and document findings
  • Proposals on how to optimise and embed permanent value
  • Implement findings and change management framework
• Perform ad-hoc requests across various operational areas

The individual will be exposed to the various functions within the business:

• Lead acquisition and analysis
• Data review and digital performance management
• Risk cohort segmentation and allocation of resources

• Productivity analysis
• Resource utilisation and optimisation
• Data base segmentation and evaluation

• Evaluation of lost clients
• Review of systems and processes to identify and evaluate core retention issues
• Review risk management framework to effectively shape the portfolio

• Data and correlation modelling for investigation process
• Optimisation of processes impacting turn-around-time and efficient completion of tasks
• Cost allocation and review
• Correspondence review to clients whilst ensuring alignment to the agreed processes
• Audit of the vehicle assessment and repair process
  • Key relationship audits
  • Gap analysis and proposals on how to effectively eliminate lost opportunities

• Exposure to resource management and allocation to priority projects

• Cost centre management
• Budget allocation and monitoring of spend

• Improvement on client engagement
• Communication framework review with automated correspondence and driving the self-service portals
• Interdepartmental alignment to enable efficient and professional service to our clients
• Exposure to the external regulatory requirements and compliance thereof

It is essential that you can manage multiple tasks whilst being deadline orientated. It is essential to be able to manage how you allocate your time to various projects without requiring continuous supervision once a project has been briefed to you.

R 650 000 - R 1 000 000 - Annually

Our client is seeking an experienced Business Process Specialist to join the Centurion team.

1. Business process management (BPM) roles, responsibilities, governance and tools ownership
2. Business process landscape maintenance (functional networks)
3. Business process modelling and documentation
4. Coordinate and quality assure process modelling by divisional representatives
5. Business process automation, primarily through workflow
6. Workflow management and improvement
7. Business process performance monitoring and improvement
8. Business process baselining and measuring
9. Business engagement regarding functional capabilities
10. BPM and workflow training development and roll out
11. Integrate company policies, procedures and standards in relevant business processes
12. Quality management systems, assurance and certification (ISO)
13. Workflow system requirements management including functional specifications, testing, training and change management
14. Enterprise digital profile (functional network, organization network, workplace network) system requirements management including functional specifications, testing, training and change management

1. Bachelor's Degree in Industrial Engineering or similar
2. Minimum 3 to 5 years practical experience in industrial engineering or similar business process management disciplines
3. Experience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN)
4. Microsoft Power Apps and Power BI experience preferred
5. Advanced process automation or analysis experience such as robotic process automation (RPA) or process mining preferred
6. Basic or intermediate SQL experience preferred

• HR Services, Recruitment & Selection

Our client, a leader in the Engineering industry, is currently looking for a Business Process Specialist to be based in Centurion.

The successful candidate will design, implement, maintain, train, and continuously improve the organisation’s business processes and functionally own the enabling business process management technologies.

• Business process management (BPM) roles, responsibilities, governance, and tools ownership.
• Business process landscape maintenance (functional networks).
• Business process modelling and documentation.
• Coordinate and quality assure process modelling by divisional representatives.
• Business process automation, primarily through workflow.

• Bachelors degree in Industrial Engineering or similar.
• Microsoft Office (Excel, Word, PowerPoint) experience.
• Experience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN).
• 3 to 5 years practical experience in the industrial industry.

Preferred:

• Microsoft Power Apps and Power BI experience.
• Advanced process automation or analysis experience such as robotic process automation (RPA) or process mining.

Subject Line: Business Process Specialist

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units.

Key Responsibility Areas

1. Process and data modelling

· Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution

· Translate subject matter expert and stakeholder discussion into process maps and procedures

· Identify and document instances where existing business processes may be streamlined or improved

2. Internal and external stakeholder management

· Serve as a modelling subject matter expert and point of contact to support functional and cross-functional stakeholders

· Collaborate with subject matter experts to ensure appropriate stakeholders are included in the development and revision of procedure manuals

· Communicates relevant information to appropriate recipients following the correct internal processes

3. Change Management

· Conducts and/or support change management processes

· Facilitate process workshops in small or large groups

· Conducts and/or support staff doing change management in line with the relevant framework and project management methodologies

4. Reporting

· Provides Process Lead with reports on assigned work/deliverables

· Develop, maintain and distribute business process documentation to Process Lead

· Preference shall be given to the certified BPMP or/and Lean Six sigma or/and Analysts, or/and PMP professionals

· Minimum of 2-3 year’s work experience in a business process modelling environment is mandatory

· Experience in Visio/Bizagi/Lucidchart/Sharepoint/D3M or any other modelling software required

· Working knowledge of RPA tools and processes will be beneficial

· In-depth knowledge of the quality tools such as Cause and Effect, Fishbone, Scatter, control charts etc. across DMAIC/ DMADV approaches

We are seeking a skilled and experienced Business Process Engineer to drive continuous improvement, innovation, and operational efficiency across the organisation.

The ideal candidate will have a strong business process optimisation and industrial engineering background, with a passion for improving operational performance through data-driven decision-making and process redesign.

Duties and Responsibilities:

• Collaborate with senior stakeholders to develop business models and operating models aligned with organisational strategy.
• Design and develop detailed process maps, standard operating procedures (SOPs), and identify integration points across departments and systems.
• Conduct end-to-end process assessments to identify inefficiencies, bottlenecks, and opportunities for automation and enhancement.
• Develop and implement process improvement initiatives using Lean, Six Sigma, or other structured methodologies.
• Participate in user acceptance testing (UAT), monitor post-implementation performance, and support the continuous improvement lifecycle.
• Use data analysis and modelling tools to quantify performance gaps and validate the impact of changes.
• Partner with cross-functional teams, including IT, Finance, Operations, and Industrial Engineering, to ensure cohesive process integration.
• Ensure compliance with quality standards, risk controls, and regulatory requirements throughout all process design initiatives.

Requirements:

• Bachelor’s Degree in Industrial Engineering, Business Process Engineering, or a related field.
• Minimum of 5 years’ relevant work experience in business process engineering, continuous improvement, or operational excellence.
• Proven experience in process modelling tools (e.g., Visio, Bizagi, ARIS, etc.) and familiarity with ERP systems and digital transformation tools.
• Knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Strong stakeholder engagement skills, with the ability to influence at all levels of the organisation.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Experience in facilitating workshops and working with cross-functional teams to drive consensus and results.

As a Business Process Engineer, you will leverage your expertise in process analysis, automation, and technology implementation to streamline client business operations, enhance efficiency, and deliver tangible value to our stakeholders. This position offers a unique opportunity to work at the intersection of business and technology, requiring a blend of analytical thinking, technical prowess, and strong interpersonal skills. If you're passionate about optimizing complex business processes and have a knack for translating business needs into technological solutions, we want to hear from you.

Core Responsibilities

• Conduct in-depth analysis of existing business processes and identify key pain points through stakeholder interviews
• Orchestrate critical tasks across Business and Technology teams throughout project life cycles
• Proactively manage issue escalation to leadership and relevant stakeholders
• Oversee ongoing maintenance and enhancements for deployed solutions
• Apply advanced critical thinking to optimise and automate complex, multi-touchpoint processes
• Collaborate closely with Technology teams to design and implement high-quality, value-driven solutions
• Execute comprehensive Quality Assurance testing prior to process deployment
• Establish reporting and alerting requirements for process monitoring
• Create, iterate, and maintain data retrieval reports
• Leverage deep understanding of systems and software development lifecycles
• Utilise automation tools and techniques for managing intricate workflows
• Implement robust validation and error handling mechanisms to ensure data integrity
• Develop and manage background execution scripts
• Design adaptive, dynamic forms to handle complex data entry scenarios

Technical Requirements

• Relevant tertiary qualification(s)
• Proficiency in:
  • SQL
  • JavaScript (medium to advanced level)
  • HTML & CSS for designing forms (mid-level experience)
  • BPMN 2.0 for business process design and management
  • Git version control
  • GraphQL for data operations
• Familiarity with process mining techniques and tools
• Experience using business automation tools
• Understanding of systems and software development lifecycles

Key Attributes

• Exceptional analytical and problem-solving skills
• Strong process modelling and documentation abilities
• Capacity to translate complex business requirements into clear process models
• Ability to identify process inefficiencies and propose innovative solutions
• Strong communication and interpersonal abilities
• Ability to work effectively in cross-functional teams
• Attention to detail and commitment to quality
• Adaptability and willingness to learn new technologies and methodologies

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: No

Champion, optimise and enhance the Fashion | Beauty | Home (FBH) buying and design processes as well as the broader Woolworths merchandise Cycle.Your job will be focused on optimising as well as delivering projects and enhancements that make us simpler and faster, future fit within the buying and design process remit.You will play a key role in the use, adoption & improvement of the Product Lifecycle Management (PLM) system and Edited reporting platform.

Business Process Optimisation (buying and design)

• Continually seek process/system improvement opportunities within FBH buying and design, drawing on their functional expertise.
• Define, manage & communicate the implementation of changes / projects that deliver improved business solutions alongside the FBH Change manager, the FBH Academy and project teams .
• Sign off business requirement specifications for on-going projects in conjunction with the business champion if relevant.
• Perform the role of a process owner or custodian for the relevant functional FBH processes i.e. act as functional expert, represent the user needs, monitor Groupadherence to principles and disciplines.
• Stay up to date on best practices and anticipate industry trend opportunity across FBH

WMC management

• Working closely with the Head of Strategy execution in FBH as well as FBH leadership teams to publish key dates and calendars which guide the Woolworths merchandise cycle.
• Work with the business and projects to document and implement any changes required to the WMC as dictated by changes in the operating model, strategy or to improve process.
• Reporting on Group adherence to the critical path and key calendars.

Strategy input and support

• Consult and partner with relevant business areas in support of their business strategies

Process and System Support

• Support the FBH buying and design processes and systems, with the assistance of Process Analyst and Support Specialists.
• The role involves interaction and cooperation of stakeholders across various businesses and technical teams, therefore it is essential that you are able to communicate at various levels and that you have strong project management skills.
• Facilitate the acceptance and ownership of new business solutions.
• Develop stakeholder relationships within relevant functional areas.
• Work closely with the Business Development team including Business Process Managers, Change Manager, Academy Manager and Improvement Projects Manager to ensure that changes and projects are embedded and integrated.

People

• Effectively manage and influence the teams responsible for delivering new business solutions (e.g. project managers, process analysts, change managers, system analysts, etc.)
• Retail or associated business experience (5 – 10 years)
• Relevant business diploma / degree (Retail business management/BCom/Clothing management/BScience/BA)
• Understanding of Project management methodolog
• Detailed functional experience or knowledge
• Holistic understanding of end to end retail processes
• Knowledge of relevant business IT systems (particularly PLM)
• Ability to interpret strategies and implement shorter-term tactical plans
• Strong analytical capability
• Conceptual ability and integrated thinking
• Planning and organizational skills
• Strong interpersonal skills
• Systems thinking ability
• Change management understanding and strong communication skills

• Diploma or degree in Business Administration or related field
• 2+ years administrative experience in media, advertising, or operations (OOH sector preferred)
• Proficiency in Microsoft Office Suite; experience with project management tools is a plus

• Strong organizational and documentation skills
• Attention to detail and a proactive mindset
• Effective written and verbal communication
• Familiarity with workflow systems and campaign platforms (preferred)
• Ability to multitask and work in a fast-paced environment

• Assist in mapping current OOH workflows and documenting process changes
• Schedule and coordinate cross-functional meetings and training sessions
• Maintain an organized repository of SOPs, process documentation, and templates

• Support the integration and maintenance of systems and reporting platforms
• Assist with user access requests, troubleshooting, and system update tracking
• Collate and submit feedback on tool usability and improvement area

• Prepare standard reports and dashboard inputs under BPM guidance
• Consolidate production and campaign data for internal stakeholders
• Support data validation efforts to ensure consistency and reliability
• Ensure alignment with quality control procedures and reporting expectation

• Manage logistics for training sessions (venue booking, attendee tracking, material prep)
• Draft internal communication on process changes, reminders, and timelines
• Update training documentation based on feedback and revisions

• Strong organizational and documentation skills
• Attention to detail and a proactive mindset
• Effective written and verbal communication
• Familiarity with workflow systems and campaign platforms (preferred)
• Ability to multitask and work in a fast-paced environment