56 Enterprise Architecture jobs in South Africa

Posting Date: Mar 20, 2025

Company: Sasol

Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

The Sasol Snr Architect Enterprise Architecture (Manufacturing Technology) forms part of a core team that drives the visioning, architectural design, value definition and transformation planning through leveraging digital and other technologies.

As a Manufacturing Technology Architect, you will be responsible for transforming manufacturing execution systems and platforms that enable plant value streams such as lab operations, process development, process control, industrial IT, manage maintenance & integrity, manage quality, manage production, manage SHE, manage exploration, manage logistics, Retail systems and interfaces into OT environment.

The Manufacturing Technology Architect will work with MES, IIT and OT systems that span across Secunda plant operations, Mining operations, Sasolburg plant operations, ROAS operations, Mozambique plant operations and London operations.

The Manufacturing Technology Architect is also leading and orchestrating the effort of scanning the market for technology driven innovation opportunities and communicating their realistic business value expectations to business and IM leaders. The Manufacturing Technology Architect is a crucial enabler that will drive balance between enabling high velocity and innovation for relatively autonomous Product Teams, while at the same time protecting the integrity and end-to-end strategy of Sasol’s technology landscape.

The Manufacturing Technology Architect drives deep collaboration on the Portfolio level with the Operations Portfolio & Product Delivery team, through regular one-to-one alignment sessions, Architecture Forums, ad-hoc discussions and Solution Architecture Chapter meetings. Together with Senior Solution Architects across the Portfolio & Product Delivery team they ensure the design of pragmatic and clear guardrails across Sasol and find ways to optimise Information Technology costs. Engagement with Product Owners and Portfolio Owners will be key to understand their unfiltered views on the constraints and opportunities of the technology stacks serving each Product. The Manufacturing Technology Architect defines and ensures adherence to Enterprise Architecture standards and leveraging fit-for-purpose technologies.

With regards to subject matter, the Manufacturing Technology Architect is responsible for driving sustainable and long-term value-increasing architectural principles, approaches and patterns, such as building modular but fluently integrated solutions from loosely coupled components backed up by solid data management. The Manufacturing Technology Architect must also ensure the use of effective, common frameworks and guidelines to drive improved and consistent quality in the solutions provided. They adapt the pace of Enterprise Architecture work and collaboration with the pace of the Product Teams, acting as accelerators at innovation enablers rather than bottlenecks.

1. Design and provide guard rails for the implementation of Manufacturing Execution solution based on enterprise business requirements and IT strategies
2. Guide enterprise implementations and global rollouts together with program and project managers
3. Gather, translate and consolidate strategic business requirements
4. Analyse enterprise business drivers to determine corresponding architectural requirements
5. Develop a solution strategy on the evolution of the enterprise manufacturing platforms from current to future state
6. Ability to translate business needs into architecture requirements, value cases and roadmaps

University Bachelor's Degree preferably in the following disciplines:

• Engineering: Electrical and Electronic (B.Ing)
• Computer Sciences
• Informatics/Information Technology

• SAP integration projects for industrial organization (SAP PP, MM, SD, WM) modules
• Experience in managing full end to end MES implementation including OT interfaces and environment
• Good understanding of ERP integration and shop floor systems (e.g. OPC) integration
• Knowledge of MES (Manufacturing Execution System, Real Time Platforms, Access Control, IIT and Retail), Manufacturing Operations concepts/systems & Plant Automation Controls
• Excellent verbal and written communication skills – the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Good understanding of DevOps methodology
• Deep Knowledge and design experience in Microsoft Azure and OSI Soft Platforms
• Understanding of ISA 95/ISA 88 guidelines
• Strong communication skills with both internal team members and customers
• Internally motivated, able to work proficiently both independently and in a team environment
• Follow best practices for developing applications and services
• Strong initiative to find ways to improve solutions, systems, and processes
• Hands-on experience of machine integrator for Shop floor equipment integration with MES
• Experienced with a broad range of Manufacturing solutions e.g. Honeywell systems, Aspentech, Siemens, Aveva, Historians etc.

Experience: 9+ relevant years

TC_Workflow Management, BC_Communicates Effectively, BC_Courage, TC_Policies and Procedures, BC_Manages Complexity, TC_Analyse Alternatives and Recommend Solutions, BC_Tech Savvy, TC_Distribution Performance Metrics

Sasol is an equal opportunity and affirmative action employer. Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success. Sasol is committed to the full inclusion of all suitably qualified individuals. Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan. This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.

Listing reference: atns_000504

Listing status: Online

Apply by: 8 October 2024

Job category: Others: Transport and Logistics

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

ATNS

Applications are invited for the position of Head of Enterprise Architecture based at Head Office (Bruma). The successful applicant will be reporting to the Chief Technology and Information Officer. Overview: To provide strategic leadership in the development, implementation and management of an integrated Air Traffic Navigation Services (ATNS) enterprise architecture framework in line with the organisation’s vision and strategy. To integrate the organisation’s systems, creating and implementing enterprise architecture models and improvements to current functions and processes.

Major Activities

1. Develop and implement an organisation-wide secure enterprise architecture (sEA) in alignment with the organisational and departmental strategy.
2. Lead the creation and evolution of the Enterprise Architecture function and support better integration and innovation through the formation and implementation of the sEA strategy and framework.
3. Support strategic and tactical decision-making through the development and implementation of effective sEA processes and methodologies for the provision of required management data and information.
4. Lead the identification and analysis of business drivers to derive business, information, technical, and solution architecture requirements, and analyse industry, technology and market trends to determine their potential impact on ATNS.
5. Promote the business value of the EA function, its process, and the results of the sEA programme across the organisation.
6. Seek opportunities to highlight how digital business initiatives will potentially impact the enterprise’s economic architecture and metrics.
7. Communicate and drive the adoption of the resource management strategies, principles, and agreed resource plan and sEA strategies.
8. Manage sEA requirements and support business with advice and expertise on architectural principles, models and building blocks.
9. Improve alignment, increase agility, improve quality of information and generate potential cost savings through EA initiatives.
10. Define, implement and manage the required governance, policies and processes for the effective functioning of sEA in the business.
11. Detail potential competitive threats from digital enterprises that are generally considered outside of the traditional realm of competition.
12. Determine the relationship between people, processes, information, and technology, and to the external environment.
13. Ensure ongoing compliance with all legislative and governance requirements relevant to professional practice in the technology field.
14. Build and maintain sound relations with key internal and external stakeholders through ongoing communication and engagement.
15. Manage finances in accordance with business priorities and within approved financial guidelines and parameters.
16. Ensure optimisation of resources through effective deployment, management and development of skills.
17. Coach and mentor staff as required.

Minimum Qualifications

Bachelor’s Degree in Computer Science/Information Systems or related field is required.

Post Graduate Degree in Computer Science/Information Systems or related field is required.

TOGAF Certification or related Enterprise Architecture Certification is required.

Seasoned professional required with eight (8) or more years of experience in any of the following disciplines: information, business, solution or technical architecture, application development, middleware, information analysis, database management and operations in a multitier environment.

Three (3) or more years of business experience in strategic and operations planning and/or business analysis.

Experience building EA technology plans and roadmaps.

Experience designing, integrating and managing complex infrastructure solutions.

Comprehensive knowledge of hardware, software, application and systems engineering.

Demonstrate experience with business process and performance modelling, benchmarking and financial analysis.

Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.

Familiarity with information management practices, system development life cycle management, services management, infrastructure and operations, enterprise architecture, governance and related frameworks (e.g. TOGAF, GWEA, Zachman, etc.).

Exposure and understanding of existing, new and emerging technologies and processing environments.

Exceptional interpersonal skills, including teamwork, facilitation and negotiation.

Listing reference: atns_000504

Listing status: Online

Apply by: 8 October 2024

Job category: Others: Transport and Logistics

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

ATNS

Applications are invited for the position of Head of Enterprise Architecture based at Head Office (Bruma). The successful applicant will be reporting to the Chief Technology and Information Officer. Overview: To provide strategic leadership in the development, implementation and management of an integrated Air Traffic Navigation Services (ATNS) enterprise architecture framework in line with the organisation’s vision and strategy. To integrate the organisation’s systems, creating and implementing enterprise architecture models and improvements to current functions and processes.

Major Activities

1. Develop and implement an organisation-wide secure enterprise architecture (sEA) in alignment with the organisational and departmental strategy.
2. Lead the creation and evolution of the Enterprise Architecture function and support better integration and innovation through the formation and implementation of the sEA strategy and framework.
3. Support strategic and tactical decision-making through the development and implementation of effective sEA processes and methodologies for the provision of required management data and information.
4. Lead the identification and analysis of business drivers to derive business, information, technical, and solution architecture requirements, and analyse industry, technology and market trends to determine their potential impact on ATNS.
5. Promote the business value of the EA function, its process, and the results of the sEA programme across the organisation.
6. Seek opportunities to highlight how digital business initiatives will potentially impact the enterprise’s economic architecture and metrics.
7. Communicate and drive the adoption of the resource management strategies, principles, and agreed resource plan and sEA strategies.
8. Manage sEA requirements and support business with advice and expertise on architectural principles, models and building blocks.
9. Improve alignment, increase agility, improve quality of information and generate potential cost savings through EA initiatives.
10. Define, implement and manage the required governance, policies and processes for the effective functioning of sEA in the business.
11. Detail potential competitive threats from digital enterprises that are generally considered outside of the traditional realm of competition.
12. Determine the relationship between people, processes, information, and technology, and to the external environment.
13. Ensure ongoing compliance with all legislative and governance requirements relevant to professional practice in the technology field.
14. Build and maintain sound relations with key internal and external stakeholders through ongoing communication and engagement.
15. Manage finances in accordance with business priorities and within approved financial guidelines and parameters.
16. Ensure optimisation of resources through effective deployment, management and development of skills.
17. Coach and mentor staff as required.

Minimum Qualifications

Bachelor’s Degree in Computer Science/Information Systems or related field is required.

Post Graduate Degree in Computer Science/Information Systems or related field is required.

TOGAF Certification or related Enterprise Architecture Certification is required.

Seasoned professional required with eight (8) or more years of experience in any of the following disciplines: information, business, solution or technical architecture, application development, middleware, information analysis, database management and operations in a multitier environment.

Three (3) or more years of business experience in strategic and operations planning and/or business analysis.

Experience building EA technology plans and roadmaps.

Experience designing, integrating and managing complex infrastructure solutions.

Comprehensive knowledge of hardware, software, application and systems engineering.

Demonstrate experience with business process and performance modelling, benchmarking and financial analysis.

Knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting and risk management.

Familiarity with information management practices, system development life cycle management, services management, infrastructure and operations, enterprise architecture, governance and related frameworks (e.g. TOGAF, GWEA, Zachman, etc.).

Exposure and understanding of existing, new and emerging technologies and processing environments.

Exceptional interpersonal skills, including teamwork, facilitation and negotiation.

Oversee the overall Enterprise Architecture, manage and coordinate various DevOps teams, and manage the design and implementation of bespoke mainframe/ERP systems, digital channels, and other software development, including the Medihelp Enterprise Data Warehouse.

Requirements:

• Solid understanding of software engineering fundamentals and methodologies
• Strong understanding of agile development cycle
• Firm grasp of object-oriented programming concepts and principles
• An understanding of database systems
• Knowledge of web services and standards
• Ability to articulate and gain engagement for ideas to both technical and non-technical audiences
• Ability to motivate in a team-oriented collaborative environment
• Demonstrable and substantial experience in leading and managing teams of software developers
• Hands-on experience in coding using multiple recognized industry standard languages
• Experience in successfully designing and developing complex and sophisticated software systems deployed in various environments
• Experience in setting up testing frameworks and procedures
• Project management
• Complex systems process analysis, design, and simulation methodologies
• Familiarity with best practice management and governance frameworks such as COBIT, ITIL, King V, ISO, TOGAF, applicable laws, acts, and regulations
• Must possess a valid K53 driving license
• Must possess the following skills:
• Customer centricity and focus
• Facilitating change and change management
• Negotiation and contract management
• Multitasking and project management skills

Should you meet the requirements for this position, please apply today! Alternatively, contact or visit our website. Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

Technical Architects straddle the line between Account Management and Solution Architecture to help customers harness the full power of WalkMe. As a Technical Architect at WalkMe, your responsibility will be to advise and establish WalkMe's infrastructure—deployment, integration, and solution delivery—in several complex organizations and technical environments. You will help ensure that our customers have the right technical infrastructure in place to guarantee their success with WalkMe.

• Lead new customer onboarding, ensuring technical readiness for product deployment and network configuration.
• Provide expert guidance on software deployment best practices to optimize system performance and reliability.
• Engage in detailed discussions regarding various architecture setups, offering strategic advice on the advantages and disadvantages of different configurations.
• Serve as the principal technical advisor and advocate for key accounts, owning complex deployment, integration, and long-term technical continuity.
• Collaborate closely with the Account team to build strong customer relationships, empowering them to realize the value of WalkMe.
• Drive strategic technical direction, planning, and advising on solutions and enhancements for customers' business needs while proactively mitigating risks.
• Act as a liaison and focal point between customers, WalkMe’s Product teams, and technical support, addressing product features, technical hurdles, and ensuring alignment with the roadmap.
• Participate in resolving high-severity cases as a product expert and advocate, driving business reliability and customer satisfaction.

• Strong customer service skills, ideally with IT helpdesk experience, and excellent written and verbal communication abilities.
• Strong project management skills with a proven ability to manage multiple projects simultaneously and deliver results on time.
• Ability to solve open-ended problems in unstructured environments.
• Intermediate understanding of Software as a Service (SaaS) architecture, cloud delivery models, and IT deployment best practices, including servers, databases, networking, and computing resources.
• Experience with Identity Access Management (IAM) solutions, including setting up Identity Provider Integrations and understanding protocols like SAML and OAuth.
• Experience in the Digital Adoption space is preferred.

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic.

ENVIRONMENT:

A forward-thinking Investment Management Firm seeks a highly skilled ServiceNow Technical Architect to take the lead on the implementation and optimisation of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. You will guide technical engagements - ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients. Applicants will require a minimum of 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM including extensive experience in designing scalable ServiceNow architectures and complex system integrations. You also need to be skilled in resolving technical challenges while minimizing impact to end users & be familiar with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

DUTIES:

• Architect and lead ServiceNow implementations.
• Stakeholder Collaboration.
• Solution Architecture.
• Customization and Development Leadership.
• Project Oversight.
• Technical Mentorship and Team Leadership.
• Complex Problem Resolution.
• Continuous Improvement.

• At least 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM.
• Demonstrated success in leading enterprise-level ServiceNow implementations, balancing technical precision with business strategy.
• In-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies.
• Extensive experience in designing scalable ServiceNow architectures and complex system integrations.
• Familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

• Holding certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA).

• Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders.
• Skilled in resolving technical challenges while minimizing impact to end users.
• Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing.

Desired Skills:

• ServiceNow
• Technical
• Architect

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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Collaboration Technical Architect is an advanced subject matter expert, responsible for playing a central role in designing and may be required to implement collaborative solutions that foster effective communication, information sharing, and teamwork as part of the pre-sales function.

This role works closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, ready for implementation as collaboration platforms and tools.

What You'll Be Doing

Key Responsibilities:

• Designs and architects collaborative solutions that align with business objectives, taking into consideration scalability, security, and performance requirements.
• Collaborates with stakeholders to gather business requirements, understand their collaboration needs, and propose appropriate technical solutions.
• Assesses and recommends collaboration platforms and tools that best fit the organization's requirements and objectives.
• Develops and maintains technical documentation, including solution architecture diagrams, design specifications, and implementation plans.
• Analyzes, develops and recommends long-term strategic plans to ensure collaboration tools meets current and future requirements.
• Viewed as a trusted technical advisor to the client and provide technical guidance to development teams during the implementation of collaborative solutions.
• Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current collaboration capabilities.
• Ensures technical solutions will accomplish the client's objectives.
• Works with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution.
• Develops or produces the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
• Makes recommendations for the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Integrate collaboration platforms with existing enterprise systems, ensuring seamless data exchange and interoperability.
• Accountable for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• Ensures compliance with data privacy regulations, industry standards, and organizational security policies in the design and implementation of collaboration solutions.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
  
  

• Advanced client engagement skills coupled with advance technical consulting ability.
• Advanced understanding of the vendor’s products business and technology positioning.
• Advanced knowledge and expertise in collaboration platforms such as Microsoft SharePoint, Microsoft Teams, Cisco Webex, Google Workspace, or similar tools.
• Advanced knowledge and expertise in Contact Center (CC) & CX platforms such as Cisco CC/UC & Voice, Genesys PureCloud, NICE CXone, Amazon Connect, or similar tools.
• Ability to collaborate and communicate effectively with team members, contributing to their success.
• Advanced product knowledge integrated with technology understanding.
• Advanced understanding network protocols, topologies and security.
• Advanced understanding of system and software architecture principles, design patterns, and best practices.
• Advanced troubleshooting and problem-solving skills to identify and resolve technical issues.
• Advanced familiarity with security best practices, data privacy regulations, and compliance requirements.
• Advanced understanding of how collaboration platforms integrate with other enterprise systems (such as Active Directory, ERP systems, CRM systems, etc.) is important.
• Advanced knowledge of APIs, web services, and data exchange protocols will enable seamless integration between collaboration tools and existing infrastructure.
• Advanced understanding user access controls, encryption, data loss prevention, and other security measures is crucial.
• Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
• Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.
  
  

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Software and programming languages, for example, DevNet
• SAFe Scaled Agile certification advantageous.
• Related Vendor product, sales and technology certifications is a must.
  
  

• Advanced professional technical experience within a large scale (preferably multi-national) technology services environment.
• Advanced experience as a Collaboration Technical Architect or a similar role, designing enterprise-level network solutions.
• Advanced experience with integration and interoperability between collaboration platforms and other enterprise systems.
• Advanced experience in project management methodologies advantageous.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

What you'll be doing

Key Responsibilities:

• Analyzes, develops and recommends long-term strategic plans to ensure network capacity meets current and future network requirements.
• Viewed as a trusted technical advisor to the client.
• Responsible for solution design, business development, and transition of projects from presales to delivery and sales support.
• Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current network and system capabilities.
• Ensures technical solutions will accomplish the client's objectives
• Work with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution
• Develops or produces the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
• Provides recommendations on the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.

Knowledge and Attributes:

• Advanced client engagement skills coupled with advance technical consulting ability.
• Advanced understanding of the vendor’s products business and technology positioning.
• Ability to collaborate and communicate effectively with team members, contributing to their success
• Thorough product knowledge integrated with technology understanding.
• Advanced understanding of network protocols, topologies and security.
• Advanced understanding of routing and switching, wireless networks, SD-WAN, Data Center Networking (DCN), and IP addressing.
• Advanced knowledge and expertise in key Networking Vendors Solution such as Cisco Networking, HP Aruba Networking, Juniper Networking, Palo Alto Networking, Arista or other similar Vendor solutions.
• Advanced knowledge and expertise in key Intent-Base Networking Solution through controller such as Cisco Catalyst Center (DNA Center), Cisco ACI, Juniper Apstra, or other similar controller-based solutions.
• Advanced understanding of internet of things, big data, network management, quality of service, virtualization, cloud computing and big data.
• Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
• Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.

Academic Qualifications and Certifications:

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Software and programming languages, for example, DevNet
• SAFe Scaled Agile certification advantageous.
• Relevant Vendor product, sales and/or technology certifications is a must.

Required Experience:

• Advanced demonstrable professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi-national) technology services environment.
• Advanced network management experience, including fault and performance management systems.
• Advanced experience in project management methodologies.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

What you'll be doing

Key Responsibilities:

• Designs and architects collaborative solutions that align with business objectives, taking into consideration scalability, security, and performance requirements.
• Collaborates with stakeholders to gather business requirements, understand their collaboration needs, and propose appropriate technical solutions.
• Assesses and recommends collaboration platforms and tools that best fit the organization's requirements and objectives.
• Develops and maintains technical documentation, including solution architecture diagrams, design specifications, and implementation plans.
• Analyzes, develops and recommends long-term strategic plans to ensure collaboration tools meets current and future requirements.
• Viewed as a trusted technical advisor to the client and provide technical guidance to development teams during the implementation of collaborative solutions.
• Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current collaboration capabilities.
• Ensures technical solutions will accomplish the client's objectives.
• Works with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution.
• Develops or produces the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
• Makes recommendations for the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Integrate collaboration platforms with existing enterprise systems, ensuring seamless data exchange and interoperability.
• Accountable for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• Ensures compliance with data privacy regulations, industry standards, and organizational security policies in the design and implementation of collaboration solutions.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.

Knowledge and Attributes:

• Advanced client engagement skills coupled with advance technical consulting ability.
• Advanced understanding of the vendor’s products business and technology positioning.
• Advanced knowledge and expertise in collaboration platforms such as Microsoft SharePoint, Microsoft Teams, Cisco Webex, Google Workspace, or similar tools.
• Advanced knowledge and expertise in Contact Center (CC) & CX platforms such as Cisco CC/UC & Voice, Genesys PureCloud, NICE CXone, Amazon Connect, or similar tools.
• Ability to collaborate and communicate effectively with team members, contributing to their success.
• Advanced product knowledge integrated with technology understanding.
• Advanced understanding network protocols, topologies and security.
• Advanced understanding of system and software architecture principles, design patterns, and best practices.
• Advanced troubleshooting and problem-solving skills to identify and resolve technical issues.
• Advanced familiarity with security best practices, data privacy regulations, and compliance requirements.
• Advanced understanding of how collaboration platforms integrate with other enterprise systems (such as Active Directory, ERP systems, CRM systems, etc.) is important.
• Advanced knowledge of APIs, web services, and data exchange protocols will enable seamless integration between collaboration tools and existing infrastructure.
• Advanced understanding user access controls, encryption, data loss prevention, and other security measures is crucial.
• Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
• Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.

Academic Qualifications and Certifications:

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Software and programming languages, for example, DevNet
• SAFe Scaled Agile certification advantageous.
• Related Vendor product, sales and technology certifications is a must.

Required Experience:

• Advanced professional technical experience within a large scale (preferably multi-national) technology services environment.
• Advanced experience as a Collaboration Technical Architect or a similar role, designing enterprise-level network solutions.
• Advanced experience with integration and interoperability between collaboration platforms and other enterprise systems.
• Advanced experience in project management methodologies advantageous.

Workplace type :

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

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