What Jobs are available for Efficiency in South Africa?

We do things differently. We do things better.

Catalyst is a values driven organization. We challenge our people to think and operate in accordance with a set of core values: Collaboration, Innovation, Reliability & Accountability, Connected Culture, Undivided Attention, Integrity, and Transparency. These values are part of our DNA; they are the principles that guide everything that we do.

As the Associate - Operational Efficiency, you will be responsible to follow together of the Catalyst management and operations teams in executing the firm's automation strategy. You will play a critical role in the creation, design, development, and implementation of automation systems that drive operational efficiencies. The position requires you to maintain automation programs, support the maintenance of automation platforms such as Xceptor, and work together with a team of developers working on the development, testing, and deployment of automated solutions.

Core Details and Responsibilities

1. Automation & Program Delivery
2. Automation of Data Management & Systems Integration
3. Issue Resolution & Financial System Expertise
4. Continuous Improvement & Process Optimization
5. Client Interaction & Ad-hoc Support
6. Cross-Functional
7. Collaboration

Your Daily Tasks

The following are the tasks linked to the Core Responsibilities that will be expected as part of this role:

Automation & Program Delivery:

Includes (but not limited to) the following tasks:

1. Automation Planning & Delivery: Maintain successful planning, development and delivery of large-scale automation programs, ensuring these programs deliver significant business transformation benefits. You will follow multiple automation initiatives, ensuring that they are completed on time and within budget.
2. Program Management: Oversee the execution of automation projects, including the identification of new automation technologies and the implementation of solutions that transform operational capabilities. Drive process improvements and increased efficiency through automation across various lines of business.

Automation of Data Management & Systems Integration:

Includes (but are not limited to) the following tasks:

1. Data Management Automation: assisting in the automation of bulk data management processes, including trades, positions, pricing, static data, and corporate actions. Work with technical teams to ensure that data is seamlessly integrated into portfolio systems.
2. Systems Integration: Support the integration of portfolio management systems (PMS) and order management systems (OMS) with data warehouses, reporting systems, and other related Ensure that all integrations function smoothly and efficiently.
3. System Administration Support: Assist with the system administration and ongoing maintenance of portfolio management systems, data management systems, and reporting platforms, ensuring that they remain operational, secure, and optimized.

d. SOC Audit Support: Help ensure compliance with regulatory requirements by supporting the applicable

SOC audits for portfolio and data management systems. Ensure systems are aligned with industry

standards and operational policies.

Issue Resolution 8 Financial System Expertise:

Includes (but are not limited to) the following tasks:

1. System Issue Resolution: Resolve complex system-based queries that impact on the accuracy of position and PSL valuations. Work with technical teams to troubleshoot and provide solutions to system issues, ensuring data
2. Valuation S Setup of Assets: Assist in the setup and maintenance of asset classes and valuations, ensuring the integrity and accuracy of financial data used for reporting and
3. Advent Geneva Expertise: Develop and maintain an intermediate knowledge of Advent Geneva portfolio and general ledger Ensure the system is configured and operating effectively to support fund accounting, asset management and reporting.
4. Advanced Xceptor/Azure Knowledge: Develop intermediary knowledge and support the development of automation solutions using this platform to improve operational

Continuous Improvement & Process Optimization:

Includes (but are not limited to) the following tasks:

1. Process Improvement: Continuously identify areas of inefficiency in operational processes and recommend solutions that leverage automation and technology to streamline
2. Operational Excellence: Champion the adoption of process automation technologies and encourage cross-functional collaboration to improve operational efficiency and
3. Insights S Best Practices: Share insights and best practices with teams to foster a culture of continuous improvement and operational excellence.

5.   Client Interaction & Ad-hoc Support:

Includes (but not limited to) the following tasks:

1. Client Collaboration: Work indirectly with clients to understand their automation needs and identify opportunities where Catalyst can provide Ensure that client requirements are translated into effective automation solutions.
2. Ad-hoc Requests: Provide support for any day-to-day requests that arise from clients or internal teams. Work proactively to solve issues and ensure that service levels are
3. New Product Development: Contribute to the creation and implementation of new automation-based products and solutions that meet changing client needs and enhance service delivery.

6.   Cross-Functional Collaboration:

Includes (but not limited to) the following tasks:

1. Help manage workloads and ensure team members have the resources and support they need to succeed.
2. Collaboration Across Teams: Collaborate with other operational teams, including IT. client services, and business users, to implement automation solutions and ensure seamless integration into existing workflows.

Additional Strategic Expectations

• Share insights to enable development of new processes and procedures that will create business efficiency and support delivery of client excellence in service
• Maintain awareness of industry, regulatory, jurisdictional, and other trends that could affect the
• Contribute to the creation, development and implementation of new products and solutions to accommodate the businesses continuous changing
• Collaborate cross-functionally with operations staff, business users, project, and implementation managers to achieve desired and elegant solutions.

1.2  Required Skills & Experience

Are you getting excited? We are Before we get too carried away, there are a few requirements you'll need to check off before you can apply for the position:

• Bachelor's degree in Finance, Mathematics, Computer Science, Accounting, Engineering, or a related field.
• A minimum of 2 years of professional experience in fund administration or a similar financial services environment.
• Experience in operational efficiency, automation, or process optimization is essential.
• Advanced knowledge of Robotic Process Automation (RPA) tools such as Automation Anywhere, UI Path, or similar.
• Previous knowledge of AI programming will be a plus.
• Advanced knowledge of portfolio accounting systems (e.g., Advent Geneva) and data management platforms. Familiarity with OMS/PMS, data warehouse integration, and FTP processes is a must.
• Some experience with data management systems, vendor systems (e.g., Bloomberg, Markit, Reuters), and financial data integration.
• In-depth understanding of complex financial instruments, including listed and OTC derivatives, and their associated valuations.
• Familiarity with SOL, VBA, and/or other programming languages is preferred. Proficiency in Microsoft Office tools, particularly Excel, is essential for data analysis and reporting.
• Ability to troubleshoot and resolve complex system-based issues that affect operational processes and financial data accuracy.
• Proven experience managing multiple high-demand projects, delivering within tight deadlines and budgets.
• Strong verbal and written communication skills. Ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Prior experience in client-facing roles and managing relationships from a service perspective.
• Exposure to Xceptor/Azure: some knowledge of Xceptor/Azure, with a focus on its use for automation and data management within the fund administration industry.
• Intermediate understanding of the investment fund industry, including portfolio management, NAV, accounting, and audit processes.
• Awareness of industry regulations and compliance requirements affecting financial services and fund administration.
• Ability problem-solving and strategic thinking abilities, with a focus on driving innovation and efficiency through automation.
• Fluency in English (both written and spoken). Additional language skills would be beneficial but not required.

As the Associate - Operational Efficiency, you will be responsible to follow together of the Catalyst management and operations teams in executing the firm's automation strategy. You will play a critical role in the creation, design, development, and implementation of automation systems that drive operational efficiencies. The position requires you to maintain automation programs, support the maintenance of automation platforms such as Xceptor, and work together with a team of developers working on the development, testing, and deployment of automated solutions.

About the Role

The following are the tasks linked to the Core Responsibilities that will be expected as part of this role:

Responsibilities

1.Automation & Program Delivery:

• Automation Planning & Delivery: Maintain successful planning, development and delivery of large-scale automation programs, ensuring these programs deliver significant business transformation benefits. You will follow multiple automation initiatives, ensuring that they are completed on time and within budget.
• Program Management: Oversee the execution of automation projects, including the identification of new automation technologies and the implementation of solutions that transform operational capabilities. Drive process improvements and increased efficiency through automation across various lines of business.

2.Automation of Data Management & Systems Integration:

• Data Management Automation: assisting in the automation of bulk data management processes, including trades, positions, pricing, static data, and corporate actions. Work with technical teams to ensure that data is seamlessly integrated into portfolio systems.
• Systems Integration: Support the integration of portfolio management systems (PMS) and order management systems (OMS) with data warehouses, reporting systems, and other related technologies. Ensure that all integrations function smoothly and efficiently.
• System Administration Support: Assist with the system administration and ongoing maintenance of portfolio management systems, data management systems, and reporting platforms, ensuring that they remain operational, secure, and optimized.
• SOC Audit Support: Help ensure compliance with regulatory requirements by supporting the applicable SOC audits for portfolio and data management systems. Ensure systems are aligned with industry standards and operational policies.

3.Issue Resolution & Financial System Expertise:

• System Issue Resolution: Resolve complex system-based queries that impact on the accuracy of position and PSL valuations. Work with technical teams to troubleshoot and provide solutions to system issues, ensuring data accuracy.
• Valuation & Setup of Assets: Assist in the setup and maintenance of asset classes and valuations, ensuring the integrity and accuracy of financial data used for reporting and analysis.
• Advent Geneva Expertise: Develop and maintain an intermediate knowledge of Advent Geneva portfolio and general ledger modules. Ensure the system is configured and operating effectively to support fund accounting, asset management and reporting.
• Advanced Xceptor/Azure Knowledge: Develop intermediary knowledge and support the development of automation solutions using this platform to improve operational efficiency.

4.Continuous Improvement & Process Optimization:

• Process Improvement: Continuously identify areas of inefficiency in operational processes and recommend solutions that leverage automation and technology to streamline workflows.
• Operational Excellence: Champion the adoption of process automation technologies and encourage cross-functional collaboration to improve operational efficiency and effectiveness.
• Insights & Best Practices: Share insights and best practices with teams to foster a culture of continuous improvement and operational excellence.

5.Client Interaction & Ad-hoc Support:

• Client Collaboration: Work indirectly with clients to understand their automation needs and identify opportunities where Catalyst can provide value. Ensure that client requirements are translated into effective automation solutions.
• Ad-hoc Requests: Provide support for any day-to-day requests that arise from clients or internal teams. Work proactively to solve issues and ensure that service levels are maintained.
• New Product Development: Contribute to the creation and implementation of new automation-based products and solutions that meet changing client needs and enhance service delivery.

6.Cross-Functional Collaboration:

• Help manage workloads and ensure team members have the resources and support they need to succeed.
• Collaboration Across Teams: Collaborate with other operational teams, including IT, client services, and business users, to implement automation solutions and ensure seamless integration into existing workflows.

Qualifications

• Bachelor's degree in Finance, Mathematics, Computer Science, Accounting, Engineering, or a related field.
• A minimum of 2 years of professional experience in fund administration or a similar financial services environment. Experience in operational efficiency, automation, or process optimization is essential.

Required Skills

• Advanced knowledge of Robotic Process Automation (RPA) tools such as Automation Anywhere, UI Path, or similar.
• Previous knowledge of AI programming will be a plus.
• Advanced knowledge of portfolio accounting systems (e.g., Advent Geneva) and data management platforms. Familiarity with OMS/PMS, data warehouse integration, and FTP processes is a must.
• Some experience with data management systems, vendor systems (e.g., Bloomberg, Markit, Reuters), and financial data integration.
• In-depth understanding of complex financial instruments, including listed and OTC derivatives, and their associated valuations.
• Familiarity with SQL, VBA, and/or other programming languages is preferred.
• Proficiency in Microsoft Office tools, particularly Excel, is essential for data analysis and reporting.
• Ability to troubleshoot and resolve complex system-based issues that affect operational processes and financial data accuracy.
• Proven experience managing multiple high-demand projects, delivering within tight deadlines and budgets.
• Strong verbal and written communication skills. Ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Prior experience in client-facing roles and managing relationships from a service perspective.
• Exposure to Xceptor/Azure: some knowledge of Xceptor/Azure, with a focus on its use for automation and data management within the fund administration industry.
• Intermediate understanding of the investment fund industry, including portfolio management, NAV, accounting, and audit processes.
• Awareness of industry regulations and compliance requirements affecting financial services and fund administration.
• Ability problem-solving and strategic thinking abilities, with a focus on driving innovation and efficiency through automation

RESPONSIBILITIES:

• Responsible for the optimal leveraging of technology and software to improve call centre operations and customer interactions
• Work with Product Managers and with support management to meet customer's evolving expectations in an omni-channel environment
• Be the point person for service design and translating business strategies into customer service design.
• Manage and lead the Quality-, L&D-, WFM-, teams and own delivery of subsequent reports and insights to operational teams enabling a culture of continuous improvement.
• You've successfully integrated business and technical product segments to achieve objectives and service delivery targets
• Be the subject matter expert on all support systems (1Stream, Freshworks, CallBI)
• Own support systems as a product and be the key incumbent driving digital transformation of our support and services technology stack
• Process owner for the Workforce Management of our Group Support and Services Centre
• Build excellent relationships both internally and externally at all levels
• Drive continuous improvement and create value by delivering excellent customer experience
• Identify customer service trends and recommend improvements by staying up to date with the best practices in customer service globally
• A key contributor to scheduling resources to meet customer service delivery requirements and service level agreements and assurance of adherence to schedule

MINIMUM REQUIREMENTS:

• Matric Essential
• 3+ years' experience as a people manager
• 5+ years customer service, support or call centre experience (non-negotiable)
• Comfortable working between multiple systems and multitasking in a fast-paced environment
• Multi or Omnichannel environment experience is highly advantagous
• Demonstrated experience with working with Freshworks, 1Stream and/or CallBI is highly advantagous
• Some experience in Incident Management role will be to your advantage
• Experience with BI Tools with the ability to learn new skills
• Passion and genuine interest in consumer/market research as well as the insights that result from such analyses
• Committed and highly collaborative individual who values the input of colleagues and involves others in important decision making. He/she must demonstrate an ability to lead with a vision establishing a healthy working culture in his/her team
• Understand the emotion of the agent & customer and create processes that allow effectiveness across all channels

BUILD TEAM AND PEOPLE CAPABILITIES THROUGH:

• Providing real-time, ongoing coaching and feedback to team members throughout the year
• On-time completion of performance management activities including regular 1:1s and Bi-annual performance reviews through GPS
• Supporting employee development including facilitation of career development conversations and crafting development plans for current and future needs
• Taking action to hire and retain high-performers and address poor performance
• Proactively manage change initiatives within the team including sufficient planning/ preparation and communication to minimise disruption and support employee adoption.
• Role modelling the behaviours that support and drive the Flash culture and values

TECHNICAL SKILLS:

• Strong Technical understanding of call centre related voice and non-voice support systems
• Strong Knowledge of Freshdesk and/or other non-voice systems
• Strong Knowledge of telephony systems such as 1Stream
• Ability to create workflow patterns of Systems used for support
• Testing of systems used by support
• Ability to troubleshoot and solve problems through data analysis

BEHAVIOURAL SKILLS:

• Have a solutions mindset and focus on problem solving.
• Ability to build and foster a positive culture with open communication and feedback
• Confidence and the ability to have a Holistic view
• Problem solving and the ability to understand and collate management information
• Strong customer service orientation
• Very Strong Analytical skills
• Ability to motivate and develop staff
• Strong Leadership, teamwork and management skills
• Focused and self-motivated approach to work
• Help staff to work towards targets and develop their skills
• Promote high standard of ethical, moral and professional conduct

Project Manager – Energy Efficiency & Net Zero Management

Location: Johannesburg, South Africa

Employment Type: Full-time, Permanent

Company: Amber Services (on behalf of Customer)

About the Role

We are seeking a highly skilled and motivated Project Manager with expertise in energy efficiency, Net Zero strategies, and sustainable building operations to lead a multi-year program across various customer and building portfolios. This role will ensure successful delivery of our customer's energy efficiency and water management initiatives, drive operational expenditure (OPEX) savings, and align the business with their Net Zero and ESG commitments.

You will be responsible for managing the full strategy implementation — from solar optimisation and borehole integration to smart metering, HVAC upgrades, and carbon credit pathways.

Key Responsibilities

• Lead the implementation of the Energy Efficiency & Net Zero Strategy Plan across all buildings.

• Manage projects across solar PV optimisation, borehole water systems, HVAC/heat pumps, building retrofits, and smart metering integration.

• Develop and monitor detailed project plans, budgets, and timelines, ensuring phased delivery over 3-, 7-, 12-, and 15-year horizons.

• Oversee and analyse energy and water consumption data from the centralised metering database.

• Coordinate with contractors, suppliers, engineers, and sustainability consultants.

• Prepare and present progress reports to the Customer board, including OPEX savings achieved.

• Explore opportunities for carbon credits, Renewable Energy Certificates (RECs), and ESG-linked financing.

• Ensure compliance with South African energy regulations, ESG standards, and international Net Zero benchmarks.

Qualifications & Experience

• Bachelor's degree in Engineering, Energy Management, Environmental Science, or a related field (Master's preferred).

• 5+ years' proven experience managing large-scale energy efficiency or sustainability projects.

• Strong knowledge of: Solar PV and battery storage, HVAC optimisation and heat pump systems, Water management and borehole integration, Energy metering platforms and data analytics.

• Experience with carbon markets, RECs, and Net Zero strategies.

• Project Management certification (PMP, PRINCE2, or similar) is an advantage.

Key Skills

• Excellent project planning and organisational skills.

• Strong technical knowledge of building energy systems.

• Budget management and financial modelling skills.

• Stakeholder engagement and communication.

• Passion for sustainability and innovation.

What We Offer

• Opportunity to lead a transformational Net Zero program in the student housing sector.

• Competitive salary package (aligned with experience).

• Supportive and mission-driven team at Amber Services.

• Professional development opportunities in energy and ESG leadership.

With your application please submit some examples of projects like these that you have lead and what the responsibilities of yourself was and the scope and budget of the project.

The successful candidate will be responsible for:

• Ensuring that the performance management process for public representatives is implemented uniformly and consistently in the province


• Assisting the Senior Support Services Administrator with the effective and efficient functioning of support services and all administration relating thereto within the province


• General administration of membership


• Ensuring the effective execution of all statutory obligations related processes


• Ensuring the successful launch of branches and constituencies


• Ensuring the appropriate support is provided in respect of the candidate selection process


• Providing an efficient administrative support function to the Provincial Director and provincial operation

Please submit your application by 13 November 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered.

Minimum requirements:

• National Senior Certificate or equivalent 


• Experience in an administrative role


• Experience in data capturing


• Experience in performance management


• Experience using an electoral system in a political environment (advantageous)


• Computer literacy, particularly MS Office Suite


• Knowledge of creating and updating reporting systems


• Knowledge of Party policies and the DA Constitution

Skills:

• Written and verbal communication


• Information system and technology


• Time management and organisation


• Administration and attention to detail


• Strong coordinating skills

Abilities:

• Work with various stakeholders 


• Use initiative and work well in high-pressure situations


• Be outcomes-orientated, not simply task-orientated


• Work independently


• Apply sound judgement


• Maintain confidentiality and professionalism 

Knowledge and commitment:

• Commitment to the principles, policies and programme of action of the Democratic Alliance


• Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary 

Job Description
Key Performance Outputs
Responsibilities
The successful candidate will be reporting to the Group Executive Capital Infrastructure and Asset Management and will be responsible for but not limited to the following:

• Support development of a strategy for infrastructure and asset management that is integrated, multidisciplined and enables the long-term sustainability of the company's assets and infrastructure.
• Translate organisational goals applicable to area of responsibility as derived from business plan into clear direction, implement effectively and efficiently and ensure that appropriate remedial actions are taken.
• Identify and apply viable technology and strategies to improve equipment efficiencies and lifestyle costing.
• Ensure compliance of the appointed fuel operators to the signed operatorship and through putter agreements, in terms of contract obligations (maintenance regime, stock management, reporting, validity of insurance and other certificates, etc.)
• Engage with appointed operators, through putters, fuel suppliers to maintain daily stock levels at fuel farms in compliance with contract obligations and license conditions.
• Regularly review supply plans for airports' fuel farms and in collaboration with suppliers and logistics providers and Transnet, identify and mitigate risks to security of fuel supply.
• Provide guidance on Inventory Management in line with Supply Chain policies and specific spares strategies.
• Engage with external stakeholders in industry - associations, regulatory bodies like NERSA, SOEs and government departments (DOT, DMRE) to support policy development, strategy formulation and identification of risks and opportunities in the aviation industry and for the country.

Technical Skills And Experience
The following skills and experience or the equivalent of such, will be required:

• Bachelors Degree (4 years – 480 credits) – Engineering - Essential
• Masters Degree – Engineering - Advantageous
• 8 Years Supply Chain/Supply Operations/Management/Product Tading/Aviation fueling operations/Project Management - Essential
• 4Years Stakeholder and People Management – Essential

Competencies

• Computer Literate – MS Office - Advanced
• Analytical Thinking
• Commercial Thinking
• Knowledge of JIG Framework and requirements, etc

Application and Enquiries
Kindly apply online for this opportunity following the Oracle link below

Career Portal )

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits and must be eligible for Top Security Clearance within 3 months of appointment.

Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan.

Should you not hear from Airports Company South Africa within 30 days, please consider your application unsuccessful.