358 Department Of Public Service And Administration jobs in South Africa

Join to apply for the Online Data Entry Clerk role at Remote Recruitment

Join to apply for the Online Data Entry Clerk role at Remote Recruitment

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Location: Remote (UK-based employer, South African candidates welcome)

Job Overview

Are you detail-oriented, organised, and looking for an opportunity to work with an international company? We are seeking an Online Data Entry Clerk to join a UK-based business, providing accurate and efficient data entry support. This is an excellent opportunity for individuals looking to build a career in administration, with or without prior experience.

Responsibilities

• Accurately input, update, and maintain data in company systems
• Verify and correct data to ensure accuracy and completeness
• Organise and manage digital files and records
• Follow company procedures for data entry and documentation
• Assist with basic administrative tasks as required

Qualifications and Experience

• No prior experience required, but previous data entry or admin experience will be an advantage
• Strong attention to detail and accuracy
• Good typing speed and proficiency in Microsoft Office or Google Suite
• Reliable internet connection and access to a laptop or desktop computer
• Ability to work independently and meet deadlines

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Staffing and Recruiting

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• Your area of responsibility includes the independent analysis, maintenance, control, and correction of master data in the relevant systems.
• Maintain Master Data mainly for all The Company`s TMS & other global applications.
• Data preparation using Excel and continuous assurance of data quality.
• Enforce established data standards and guidelines.
• Accurate control and ensuring rapid clarification in the event of discrepancies.
• Create analysis and reports as needed.
• Design and optimization of master data processes, preparing MDM documents/SOPs.
• Internal contact person for master data specific questions.

Requirements:

• Matric or Senior Certification equivalent
• Working knowledge of ERP modules.
• Experience of working as offshore service providers would be an advantage.
• Independent, structured, prospective, and solution-oriented way of working
• English language skills as well as the confident handling of MS-Office, especially Excel

Data entry specialists are responsible for digitizing data for storage purposes. They work in the administrative department of a company and their duties include collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.

We are looking to hire a dynamic data entry specialist to join our company's administrative department. In this role, you'll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

To ensure success as a data entry specialist, you should display impeccable organizational skills and experience working with a variety of databases. Ultimately, a top-notch data entry specialist should have a razor-sharp eye for detail and excellent knowledge of data management.

• Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
• Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
• Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
• Establishing data entry standards by continually updating filing systems to improve data quality.
• Addressing data inconsistencies by working with administrative staff to locate missing data.
• Attending to data queries and reporting any major data errors to management.
• Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.

• A high school diploma or GED.
• At least 1 year of experience working as a data entry specialist.
• Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
• Good communication skills and the ability to collaborate with staff members.
• Solid time management skills and the ability to prioritize tasks.
• Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.

We are looking for a Customer Service Agent to join our team. Your responsibilities will include:

1. Building and maintaining long-term customer relationships.
2. Identifying and contacting potential clients.
3. Communicating with clients to understand their advertising requirements and concerns.
4. Participating in sales meetings and trade shows.
5. Coordinating with the Marketing and Design teams to create promotional campaigns.
6. Conducting in-depth research and being willing to travel to different locations.

To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.

• At least 2 years of experience in a Customer Service Agent role
• Ability and willingness to work shift work

We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.

• Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
• First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
• Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
• Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
• Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and escalate when necessary.
• Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
• Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
• Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
• Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

• Experience within Customer Service.
• Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage
• Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
• Fluent English – both written and spoken.
• Proven planning and organisational skills.
• Experience in customer service within a large volume call center environment, experience in gaming or a related industry is an advantage.
• Strong passion for customer service and creating lasting relationships with players
• Ability to stay informed about industry trends and competitors
• Energetic, dynamic, and enthusiastic about providing excellent service
• Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous

• The ideal candidate will be a self-motivated energetic individual
• Requires a target driven individual
• Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
• Innovation and ability to think “outside the box”
• Strong work ethic
• Ability to thrive in a fast-paced environment and value attention to detail
• Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
• Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
• FUN and high energy!

• Managerially Accountable to: Customer Service Manager and CS Team Leads

- DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY?
- DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY?

We are looking for a Customer Service Agent to join our team. Your responsibilities will include building and maintaining long-term customer relationships, as well as identifying and contacting potential clients. You should be able to communicate effectively with clients to understand their advertising needs and concerns.

As a Customer Service Agent , you should participate in sales meetings and trade shows. You will also coordinate with the Marketing and Design teams to create promotional campaigns. Additionally, conducting in-depth research and willingness to travel are required.

To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.

-DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY? -DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns. As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations. To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.

-DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY? -DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns. As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations. To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.