22 Communication Systems jobs in South Africa
Dash BPO - Contact Centre Architect Job Description - US Hours
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Contact Centre Architect Job Description
The Contact Centre Architect will lead the design, implementation, and optimization of contact center solutions, integrating CRM and telephony systems to deliver seamless customer experiences. This role includes troubleshooting, conducting gap analyses, and collaborating with clients to ensure alignment with business objectives.
Key Responsibilities
- Architectural Design :
Develop and implement end-to-end contact center solutions, incorporating telephony, IVR, routing, workforce management, and reporting.
Collaborate with clients to gather and analyze business requirements for contact center solutions.
Develop detailed architectural designs, including system diagrams, data flows, and integration points.
Guide implementation teams through technical specifications and designs.
Troubleshoot CRM and telephonic systems to address issues proactively.
Qualifications
Minimum Requirements :
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Oracle Developer (P6) (Information & Communication Systems: Enterprise Systems)
Posted 1 day ago
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1 day ago Be among the first 25 applicants
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Introduction
The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".
Job Description
“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.
For more information, please review the following link: Justice/Criminal/NRSO
Job Purpose
The Oracle Technical Developer is responsible for the design, development, and unit testing of technical solutions within Oracle E-Business Suite (EBS) across HRMS, Financials, and SCM modules, as well as Oracle Fusion Cloud applications. The role involves developing and maintaining custom applications, building and supporting interface solutions, and ensuring the delivery of high-quality, scalable, and robust system enhancements aligned with business requirements.
Responsibilities
- A well-rounded techno-functional professional, working across both technical and functional areas of Oracle EBS and Oracle Fusion Cloud.
- Provide day-to-day technical development support for reports, functions, workflows, interfaces, and Oracle Application Framework (OAF) extensions development solutions.
- Deliver expert-level technical and functional support for Oracle EBS Applications, including HRMS, Financials, and SCM modules.
- Provide advanced technical support for Oracle Fusion Cloud applications, including troubleshooting, enhancements, and integration support.
- Analyze, document, and support system changes, enhancements, and development activities, including system and user acceptance testing.
- Lead technical investigations to diagnose Oracle EBS system issues and identify appropriate resolutions.
- Translate business requirements into process flows and detailed technical design specifications.
- Assist with testing and deployment of Release Update Packs (RUPs) and other module upgrades to maintain current application versions.
- Manage coding standards and maintain code versioning using a repository (e.g., Git or similar tools).
- Apply best practice development methodologies, tools and standards across all technical solutions.
- Execute duties in accordance with the organization’s Systems Development Life Cycle (SDLC) and business systems development methodology.
- Lead the deployment of new functionalities and modules into the production environment.
- Proactively initiate, recommend and implement innovative technical solutions aligned with business needs.
- Conduct technical evaluations and assessments of proposed solutions for business initiatives.
- Lead the technical design and development of proposed system solutions.
- Provide mentoring, guidance, and training to junior developers to support skills development and knowledge transfer.
- Bachelor’s degree in information technology /or equivalent.
- Oracle Developer Certificate or Oracle Cloud Fusion certificate.
- Five (5) years' experience in Oracle Fusion Cloud environment.
- In-depth understanding of Oracle EBS modules: HRMS, Financials, and Supply Chain Management (SCM).
- Experience translating business requirements into functional and technical specifications.
- Knowledge of business processes and workflows within ERP systems.
- Proficiency in Oracle PL/SQL, Oracle Forms, Reports, and OAF.
- Experience with Oracle Integration Cloud (OIC) or SOA Suite or REST/SOAP APIs.
- In-depth understanding of Oracle EBS architecture and Oracle Fusion Cloud platform.
- Strong experience with OTBI and BI Publisher (BIP) reporting, as well as FBDI and HDL data imports.
- Familiarity with version control systems such as Git.
- Skilled in performance tuning, troubleshooting, and debugging of Oracle applications across environments.
- Excellent communication and interpersonal abilities.
- Ability to work independently and collaboratively in cross-functional teams.
- Leadership and mentoring capabilities.
- Adaptability and proactive approach to learning and innovation.
- Seven (7) to ten (10) years hands-on-experience as an Oracle EBS Developer.
Enquiries regarding job content: Mr. Maxwell Huma (Director: Enterprise Systems) at Tel: (
Enquiries regarding remuneration and benefits: Mrs. Presheka Padayachey (HCM Business Partner) at Tel: ( Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Higher Education
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#J-18808-LjbffrOracle developer (p6) (information & communication systems: enterprise systems)
Posted today
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Director: Information Security (P5) (Information & Communication Systems: Management Informatio[...]
Posted 13 days ago
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Advert reference: uj_001817
Advert status: Online
Apply by: 21 February 2025
Position SummaryJob category: Education and Training
Campus: Auckland Park Kingsway Campus
Contract: Permanent
Remuneration: Market Related
EE position: EE
IntroductionThe University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an international university of choice. The University is guided by the Vice-Chancellor’s vision of “Positioning UJ in the Fourth Industrial Revolution (4IR) for societal impact in the context of the changing social, political, and economic fortunes of Africa”.
Reporting to the Chief Information Officer within the Information and Communications Systems (ICS) Department, the Director of Information Security Management will be responsible for developing and implementing security strategies, policies and procedures to protect the organisation's data, systems and technology infrastructure from cyber threats and vulnerabilities. Upon joining the Department, you will:
- Be situated at the Auckland Park Kingsway Campus, but not excluded from supporting all campuses.
- Fulfil management, leadership, technical and administrative roles in the Department.
If you join the Department, you will:
- Establish an Information Security Management and Protection Framework for developing and implementing an effective enterprise-wide Information Security Governance and Strategy Programme.
- Define a Cybersecurity strategy and operating model aligned with UJ business objectives with a clear, tracked and measurable cybersecurity plan.
- Assume responsibility for UJ's information security and compliance programme, building and leading a high-performing cybersecurity and compliance team and advisory consultancy to business and IT domain leaders.
- Manage the day-to-day activities, including policies, procedures, training and communication regarding the Information Governance Programme.
- Perform regular IT Security Maturity Assessments for the respective UJ IT areas, including people, processes and technologies.
- Lead the security documentation process to ensure progress and auditability.
- Lead the implementation of a secure system development life cycle.
- Develop, implement and maintain IT security policies, procedures, standards and practices to ensure conformance with generally accepted practices and mandatory legislation / regulations.
- Conduct information assets security risk assessment.
- Lead the implementation and monitoring of information and data quality standards, policies and procedures.
- Oversee the selection, deployment and validation of IT Information security controls to ensure that security and compliance requirements are met.
- Ensure that information security threats are identified, detected, responded to, recovered from and followed up on.
- Ensure security programmes compliancy with relevant laws, regulations and policies to minimise or eliminate risk and audit findings.
- Integrate an Information and Cyber Security Risk Management Framework.
- Present regular reports to UJ executives and auditors on the cybersecurity status of the organisation.
- Collaborate with key stakeholders to proactively identify local issues and areas of risk that impact data quality, availability, and confidentiality. Implement preventive measures and remedial action when required.
- Conduct security audits to identify gaps and implement controls to mitigate risks.
- Degree or any relevant qualification (NQF 8).
- 5 to 8 years' of management experience in an Information Security Management.
- Information security, project management and IT service management experience.
- Outsourced services and management of commercial partners.
- Managing strategic change in a dynamic operating environment.
- Translating broad business needs and understanding the key drivers of enterprise applications.
- Risk assessment and mitigation risk-related industry-standard qualifications such as CISA, CISM or CISSP.
Skills:
- Good interpersonal and communication skills (verbal and written).
- Ability to maintain sound human relations and transfer skills and knowledge.
- Strong decision making and budget control skills.
- Strong Risk management and Cyber security awareness.
- IT Policies and Procedures.
- Collaborating with business managers to determine and deliver value adding IT solutions.
- Ability to manage a multi technology technical support team.
- Knowledge of the latest Information security technologies.
- Firewall standards and protocols.
- Project Management.
Enquiries regarding the job content: Ms Maletsema Phofu on Tel: (
Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.
Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021) , to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO) . The outcome of such an assessment may have an impact upon possible employment with the University.
For more information, please review the following link: Justice/Criminal/NRSO .
Candidates may be subjected to appropriate psychometric testing and other selection instruments.
In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.
#J-18808-LjbffrDirector: information security (p5) (information & communication systems: management informatio[...]
Posted today
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Director: information security (p5) (information & communication systems: management informatio[...]
Posted today
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Network Systems Engineer
Posted 13 days ago
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Job Description
Applications are invited for the Network Systems Engineer position to be based in Plattekloof, Cape Town .
This person will report to the Network Manager.
PURPOSE OF THE ROLE:
As the Network Systems Engineer at Herotel, you will be responsible for the implementation, support, and maintenance of all network systems. You will also be responsible for provisioning new systems to meet the network teams’ business goals.
Key Performance Areas would include, but are not limited to:
- Setting up and managing all network related systems required to meet the organizational objectives, this includes installing, configuring, supporting, and maintaining.
- Responsible for providing the network automation tools required to scale network operations.
- Keep track of network related systems and integrations by keeping accurate documentation and diagrams.
- Responsible for working with the technology, operations, and business systems teams to ensure cross functional compatibility, integration, and scaling of all network systems.
- Responsible for the adoption of network systems and automation tools.
Key Outputs
- Network systems
- Continuously review existing systems output and performance and make incremental changes to improve and scale.
- Using the design and framework plan, build the systems accordingly and measure against the short- and medium-term goals.
- Identify and build network systems that drive service provisioning and automation, bringing down the total cost of ownership.
- Planning and support
- Work with network architects, network engineering, network monitoring and transmission teams as the systems specialist, ensuring the correct systems and strategies are used.
- Work with the end-users of the system to identify and implement improvements.
- Managing suppliers and vendors to ensure the exact needs are met for all network related
systems.
- Troubleshoot and resolve network systems, hardware, and software issues in a timely and efficient manner.
In a test-lab environment test and evaluate new systems and self-build systems to ensure the full technology stack remains up to date and relevant.
The successful candidate must have the following experience/skills: - Work Experience and Competencies:
- Minimum 3 years’ experience in deploying and administrating IT or network management systems.
- Experience in the following network systems is advantageous: ACS platforms, Zabbix, Greylog, The Dude, Ansible, Splunk, AWS hosting platforms, Proxmox and Grafana.
- Advanced experience on the Linux operating system and server environments.
- Skilled in Database design and implementation for High availability environments.
- Deep understanding of Networking and network design principles.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
Qualifications
- Degree in Computer Science, Information Technology or related field.
- Professional certifications such as CCNA, CCNP, MCSE, or RHCE are highly desirable.
- Industry related qualifications in Networks, systems or security
If interested and meet all requirements, please submit your CV with contactable references and copies of related qualifications.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel’s Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 4 weeks, please deem your application as unsuccessful.
Network Systems Engineer
Posted 19 days ago
Job Viewed
Job Description
The successful candidate will be responsible for the implementation, support, and maintenance of all network systems. This is a Hybrid position – the successful candidate will spend 3 days a week in the Stellenbosch Office, so must reside in or near the Office.
The successful candidate must have a Driver’s License and own transport.
Duties & Responsibilities- Setting up and managing all network related systems required to meet the organizational objectives, including installing, configuring, supporting, and maintaining.
- Responsible for providing the network automation tools required to scale network operations.
- Keep track of network related systems and integrations by maintaining accurate documentation and diagrams.
- Work with the technology, operations, and business systems teams to ensure cross-functional compatibility, integration, and scaling of all network systems.
- Responsible for the adoption of network systems and automation tools.
- Continuously review existing systems output and performance and make incremental changes to improve and scale.
- Using the design and framework plan, build the systems accordingly and measure against the short- and medium-term goals.
- Identify and build network systems that drive service provisioning and automation, reducing the total cost of ownership.
- Work with network architects, network engineering, network monitoring, and transmission teams as the systems specialist, ensuring the correct systems and strategies are used.
- Work with end-users to identify and implement improvements.
- Manage suppliers and vendors to ensure the exact needs are met for all network related systems.
- Troubleshoot and resolve network systems, hardware, and software issues in a timely and efficient manner.
- In a test-lab environment, test and evaluate new systems and self-build systems to ensure the full technology stack remains up to date and relevant.
- Degree in Computer Science, Information Technology, or related field.
- Professional certifications: CCNA, CCNP, MCSE, or RHCE.
- Industry-related qualifications in networks, systems, or security.
- Deep understanding of networking and network design principles.
- Minimum 3 years in deploying and administrating IT or network management systems.
- Experience in the following network systems is advantageous: ACS platforms, Zabbix, Greylog, The Dude, Ansible, Splunk, AWS hosting platforms, Proxmox, and Grafana.
- Advanced experience on the Linux operating system and server environments.
- Skilled in Database design and implementation for high availability environments.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
Market related, competitive salary.
#J-18808-LjbffrBe The First To Know
About the latest Communication systems Jobs in South Africa !
Network Systems Engineer
Posted 19 days ago
Job Viewed
Job Description
The successful candidate will be responsible for the implementation, support, and maintenance of all network systems. This is a Hybrid position – the successful candidate will spend 3 days a week in the Stellenbosch Office, so must reside in or near the Office.
The successful candidate must have a Driver’s License and own transport.
Duties & Responsibilities- Setting up and managing all network related systems required to meet the organizational objectives, including installing, configuring, supporting, and maintaining.
- Responsible for providing the network automation tools required to scale network operations.
- Keep track of network related systems and integrations by maintaining accurate documentation and diagrams.
- Work with the technology, operations, and business systems teams to ensure cross-functional compatibility, integration, and scaling of all network systems.
- Responsible for the adoption of network systems and automation tools.
- Continuously review existing systems output and performance and make incremental changes to improve and scale.
- Using the design and framework plan, build the systems accordingly and measure against the short- and medium-term goals.
- Identify and build network systems that drive service provisioning and automation, reducing the total cost of ownership.
- Work with network architects, network engineering, network monitoring, and transmission teams as the systems specialist, ensuring the correct systems and strategies are used.
- Work with end-users to identify and implement improvements.
- Manage suppliers and vendors to ensure the exact needs are met for all network related systems.
- Troubleshoot and resolve network systems, hardware, and software issues in a timely and efficient manner.
- In a test-lab environment, test and evaluate new systems and self-build systems to ensure the full technology stack remains up to date and relevant.
- Degree in Computer Science, Information Technology, or related field.
- Professional certifications: CCNA, CCNP, MCSE, or RHCE.
- Industry-related qualifications in networks, systems, or security.
- Deep understanding of networking and network design principles.
- Minimum 3 years in deploying and administrating IT or network management systems.
- Experience in the following network systems is advantageous: ACS platforms, Zabbix, Greylog, The Dude, Ansible, Splunk, AWS hosting platforms, Proxmox, and Grafana.
- Advanced experience on the Linux operating system and server environments.
- Skilled in Database design and implementation for high availability environments.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
Market related, competitive salary.
#J-18808-LjbffrNetwork Systems Engineer
Posted today
Job Viewed
Job Description
Applications are invited for the Network Systems Engineer position to be based in Plattekloof, Cape Town .
This person will report to the Network Manager.
PURPOSE OF THE ROLE:
As the Network Systems Engineer at Herotel, you will be responsible for the implementation, support, and maintenance of all network systems. You will also be responsible for provisioning new systems to meet the network teams’ business goals.
Key Performance Areas would include, but are not limited to:
- Setting up and managing all network related systems required to meet the organizational objectives, this includes installing, configuring, supporting, and maintaining.
- Responsible for providing the network automation tools required to scale network operations.
- Keep track of network related systems and integrations by keeping accurate documentation and diagrams.
- Responsible for working with the technology, operations, and business systems teams to ensure cross functional compatibility, integration, and scaling of all network systems.
- Responsible for the adoption of network systems and automation tools.
Key Outputs
- Network systems
- Continuously review existing systems output and performance and make incremental changes to improve and scale.
- Using the design and framework plan, build the systems accordingly and measure against the short- and medium-term goals.
- Identify and build network systems that drive service provisioning and automation, bringing down the total cost of ownership.
- Planning and support
- Work with network architects, network engineering, network monitoring and transmission teams as the systems specialist, ensuring the correct systems and strategies are used.
- Work with the end-users of the system to identify and implement improvements.
- Managing suppliers and vendors to ensure the exact needs are met for all network related
systems.
- Troubleshoot and resolve network systems, hardware, and software issues in a timely and efficient manner.
In a test-lab environment test and evaluate new systems and self-build systems to ensure the full technology stack remains up to date and relevant.
The successful candidate must have the following experience/skills: - Work Experience and Competencies:
- Minimum 3 years’ experience in deploying and administrating IT or network management systems.
- Experience in the following network systems is advantageous: ACS platforms, Zabbix, Greylog, The Dude, Ansible, Splunk, AWS hosting platforms, Proxmox and Grafana.
- Advanced experience on the Linux operating system and server environments.
- Skilled in Database design and implementation for High availability environments.
- Deep understanding of Networking and network design principles.
- Ability to work independently and as part of a team .
- Strong communication and interpersonal skills.
Qualifications
- Degree in Computer Science, Information Technology or related field.
- Professional certifications such as CCNA, CCNP, MCSE, or RHCE are highly desirable.
- Industry related qualifications in Networks, systems or security
If interested and meet all requirements, please submit your CV with contactable references and copies of related qualifications.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel’s Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 4 weeks, please deem your application as unsuccessful.
Network systems engineer
Posted today
Job Viewed