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69 Care Coordinator jobs in South Africa

Support Coordinator – Darwin

Springs, Gauteng Eunoialane

Posted today

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Job Description

Eunoia Lane are a locally owned and operated company based in Darwin, providing services to NDIS participantsof the Northern Territory - including Coordination of Supports, Specialist Support Coordination and Occupational Therapy.

We are committed to improving the quality of life for clients living with disability.We provide ourservices allover Northern and Central Australia, including all rural and remote areas. We have offices located in Darwin, Alice Springs, Broome and Cairns.

At Eunoia Lane we pride ourselves on our incredible team of professionals, who strive to achieve the best possible outcomes for our clients. We work hard and are dedicated to bettering the lives for all Territorians living with disability.

We are a very enthusiastic, passionate and committed company, and we are searchingfor a pro-active and motivatedSupport Coordinator to join our team.

About theposition:

The role of a Support Coordinator is to coordinate thesupports forNDIS Clients and assist them in achieving their goals outlined in their NDIS funded plan. A Support Coordinators role is to proactively identify, develop, coordinate and facilitate access to supports and services alongside their allocated NDIS Clients.

The position requires a highly organised person with excellent oral, written and interpersonal communication skills. Required to work well both independently and cooperatively as a member of a team, the position requires a person who displaysself-disciplinewith the ability to avoid distractions and diversions in order to manage their own time effectively.

Analytical and creative skills are necessary,in order to analyse the individual needs of people with disabilities, with the ability to identify, measure and report on outcomes

The candidate chosen to join Eunoia Laneas a Support Coordinator will havepositive and contemporary values towards people with disabilities, and must have the ability to interact, communicate and engage effectively with diverse cultures.

Key responsibilities:

Work with clients, families and carers to identify and access opportunities for skills development, education and employment

Support and encourage clientsto achieve their goals and provide support coordination services in line with their NDIS plans

Develop networks and collaborate with stakeholders to proactively identify, plan, implement and evaluate supports.

Prepare and maintain up to date and accurate case management notes and reports using clear and concise language on client progress.

Liaise with a wide range of stakeholders, community services, government agencies, customers and service providers.

Attend and contribute to team meetings, discussions and planning. Generate ideas and options, whilst maintaining flexibility and receptiveness to change and alternatives.

To apply for this position you must have (or be willing to obtain) the following:

Current driver’s licence and roadworthy vehicle

Working with Children (Ochre) Card

National Police Clearance

First Aid Certificate

NDIS Worker Screening

The right to work in Australia.

If you feel you have the skills and experience to be a Support Coordinator with Eunoia Lane,and would love to join our fantastic team, pleaseAPPLY today!

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Do you have a current Working With Children (WWC) Check? Which of the following First Aid accreditations do you currently hold? Do you have a current Police Check (National Police Certificate) for employment? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence?

Department of Corporate and Digital Development

Darwin NT

28d ago

What can I earn as a Support Coordinator

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Registered Nurse, Care Coordinator, Per Diem

Worcester, Western Cape Hahhh

Posted 2 days ago

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Job Description

Registered Nurse, Care Coordinator, Per Diem page is loadedRegistered Nurse, Care Coordinator, Per Diem Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Part time posted on Posted Yesterday job requisition id R Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Non-Exempt

Schedule Details:

Sunday through Saturday

Scheduled Hours:

7:00am - 5:30pm

Shift:

4 - Mixed Shift, 10 Hours (United States of America)

Hours:

Cost Center:

10030 - 6214 Care Coordination Dept

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs assessment of patient’s physical, functional, and psycho-social needs through the use of screening tools, direct patient and family communication, medical record review, and discussions with other care givers providing services to the patient. Identifies complex patients in need of intensive case management based on established clinical and financial criteria.
2. Performs admission and concurrent reviews as assigned. Performs inpatient reviews in accordance with payer requirements utilizing clinical criteria sets. Meets with 3rd party case managers to discuss cases and assures timely communication of relevant clinical information to third party payers as required. Educates practitioners on the level of care and documentation requirements.
3. Collaboratively facilitates the care of patients throughout the continuum of care. Works as a team member to support /collaborate with Care Coordination Team for monitoring level of care, and for identification of trends in clinical practices and opportunities for improvement.
4. Works with patients and families to establish objectives, goals and an action plan to meet the patient’s individual needs within the indicated level of care. Collaborates with the physicians, other care providers and community resources in the care planning process.
5. Contacts third party payer to clarify benefit eligibility, coverage, and available resources for patients. May negotiate conversion of benefits for previously non-covered services. Researches alternate sources of funding for non-reimbursed services that are part of the patient’s treatment plan.
6. Coordinates, implements, monitors and evaluates outcomes of the discharge plan. Evaluates progress of this plan with the discharge planner, patient, family and the patient’s health care insurer. Goals, interventions and time frames are revised as needed as a means of assisting the patient to achieve his/her optimal level of health and functionality.
7. Continually evaluates the patient’s level of care. Educates the patient, family and care team regarding resource options, facilitates decision making, initiates plan, and secures resources for the patient on an ongoing basis in complex cases.
8. Participates in quality improvement on a system level through identification of opportunities for improvement, collection and analysis of data, and participation in the development and application of revised processes. Supports departmental and medical center-wide performance improvement programs such as implementation and monitoring of clinical practice guidelines.
9. Fosters compliance with regulatory requirements, good practice, and patient care.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Massachusetts licensure as a registered nurse.

Experience/Skills:
Required:
1. Three (3) years clinical experience in discharge planning or case management. The (3) years of Case Management experience is waived if the RN has successfully completed the Framingham State College Graduate Certificate Nurse Case Management program.
2. The ability to effectively use specialized computer-based systems for the gathering, reporting, and analysis of clinical data.
3. Excellent organizational and communications skills required.

Preferred:
1. Utilization management and third-party payer knowledge preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

About Us

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

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Registered nurse, care coordinator, per diem

Worcester, Western Cape Hahhh

Posted today

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Job Description

permanent

Registered Nurse, Care Coordinator, Per Diem page is loadedRegistered Nurse, Care Coordinator, Per Diem Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Part time posted on Posted Yesterday job requisition id R Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday

This advertiser has chosen not to accept applicants from your region.

Registered Nurse, Care Coordinator, 40 Hour Days

Worcester, Western Cape Hahhh

Posted 4 days ago

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Job Description

# # # **Exemption Status:**Non-Exempt**Schedule Details:**Sunday through Saturday**Scheduled Hours:**7:00am - 5:30pm**Shift:**1 - Day Shift, 10 Hours (United States of America)**Hours:**40**Cost Center:**10030 - 6214 Care Coordination Dept**Union:**MNA-University (Massachusetts Nurses Association)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# # **Everyone Is a Caregiver**At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.Responsible for identifying individual patient needs and developing plans of care as well as engaging and integrating appropriate resources for optimal clinical and financial patient outcomes. Responsible for the efficient collection of meaningful clinical and utilization data to effectively support care coordination initiatives.I. Major Responsibilities: 1. Performs assessment of patient’s physical, functional, and psycho-social needs through the use of screening tools, direct patient and family communication, medical record review, and discussions with other care givers providing services to the patient. Identifies complex patients in need of intensive case management based on established clinical and financial criteria. 2. Performs admission and concurrent reviews as assigned. Performs inpatient reviews in accordance with payer requirements utilizing clinical criteria sets. Meets with 3rd party case managers to discuss cases and assures timely communication of relevant clinical information to third party payers as required. Educates practitioners on the level of care and documentation requirements. 3. Collaboratively facilitates the care of patients throughout the continuum of care. Works as a team member to support /collaborate with Care Coordination Team for monitoring level of care, and for identification of trends in clinical practices and opportunities for improvement. 4. Works with patients and families to establish objectives, goals and an action plan to meet the patient’s individual needs within the indicated level of care. Collaborates with the physicians, other care providers and community resources in the care planning process. 5. Contacts third party payer to clarify benefit eligibility, coverage, and available resources for patients. May negotiate conversion of benefits for previously non-covered services. Researches alternate sources of funding for non-reimbursed services that are part of the patient’s treatment plan. 6. Coordinates, implements, monitors and evaluates outcomes of the discharge plan. Evaluates progress of this plan with the discharge planner, patient, family and the patient’s health care insurer. Goals, interventions and time frames are revised as needed as a means of assisting the patient to achieve his/her optimal level of health and functionality. 7. Continually evaluates the patient’s level of care. Educates the patient, family and care team regarding resource options, facilitates decision making, initiates plan, and secures resources for the patient on an ongoing basis in complex cases. 8. Participates in quality improvement on a system level through identification of opportunities for improvement, collection and analysis of data, and participation in the development and application of revised processes. Supports departmental and medical center-wide performance improvement programs such as implementation and monitoring of clinical practice guidelines. 9. Fosters compliance with regulatory requirements, good practice, and patient care.Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions.II. Position Qualifications:License/Certification/Education: Required: 1. Massachusetts licensure as a registered nurse.Experience/Skills: Required: 1. Three (3) years clinical experience in discharge planning or case management. The (3) years of Case Management experience is waived if the RN has successfully completed the Framingham State College Graduate Certificate Nurse Case Management program. 2. The ability to effectively use specialized computer-based systems for the gathering, reporting, and analysis of clinical data. 3. Excellent organizational and communications skills required.Preferred: 1. Utilization management and third-party payer knowledge preferred.Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.III. Physical Demands and Environmental Conditions:Work is considered sedentary. Position requires work indoors in a normal office environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.# #At **UMass Memorial Health**, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day.It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable
#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Registered nurse, care coordinator, 40 hour days

Worcester, Western Cape Hahhh

Posted today

Tap Again To Close

Job Description

permanent

# # # **Exemption Status:**Non-Exempt**Schedule Details:**Sunday through Saturday**Scheduled Hours:**7:00am - 5:30pm**Shift:**1 - Day Shift, 10 Hours (United States of America)**Hours:**40**Cost Center:**10030 - 6214 Care Coordination Dept**Union:**MNA-University (Massachusetts Nurses Association)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# # **Everyone Is a Caregiver**At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsible for identifying individual patient needs and developing plans of care as well as engaging and integrating appropriate resources for optimal clinical and financial patient outcomes. Responsible for the efficient collection of meaningful clinical and utilization data to effectively support care coordination initiatives. I. Major Responsibilities: 1. Performs assessment of patient’s physical, functional, and psycho-social needs through the use of screening tools, direct patient and family communication, medical record review, and discussions with other care givers providing services to the patient. Identifies complex patients in need of intensive case management based on established clinical and financial criteria. 2. Performs admission and concurrent reviews as assigned. Performs inpatient reviews in accordance with payer requirements utilizing clinical criteria sets. Meets with 3rd party case managers to discuss cases and assures timely communication of relevant clinical information to third party payers as required. Educates practitioners on the level of care and documentation requirements. 3. Collaboratively facilitates the care of patients throughout the continuum of care. Works as a team member to support /collaborate with Care Coordination Team for monitoring level of care, and for identification of trends in clinical practices and opportunities for improvement. 4. Works with patients and families to establish objectives, goals and an action plan to meet the patient’s individual needs within the indicated level of care. Collaborates with the physicians, other care providers and community resources in the care planning process. 5. Contacts third party payer to clarify benefit eligibility, coverage, and available resources for patients. May negotiate conversion of benefits for previously non-covered services. Researches alternate sources of funding for non-reimbursed services that are part of the patient’s treatment plan. 6. Coordinates, implements, monitors and evaluates outcomes of the discharge plan. Evaluates progress of this plan with the discharge planner, patient, family and the patient’s health care insurer. Goals, interventions and time frames are revised as needed as a means of assisting the patient to achieve his/her optimal level of health and functionality. 7. Continually evaluates the patient’s level of care. Educates the patient, family and care team regarding resource options, facilitates decision making, initiates plan, and secures resources for the patient on an ongoing basis in complex cases. 8. Participates in quality improvement on a system level through identification of opportunities for improvement, collection and analysis of data, and participation in the development and application of revised processes. Supports departmental and medical center-wide performance improvement programs such as implementation and monitoring of clinical practice guidelines. 9. Fosters compliance with regulatory requirements, good practice, and patient care. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Massachusetts licensure as a registered nurse. Experience/Skills: Required: 1. Three (3) years clinical experience in discharge planning or case management. The (3) years of Case Management experience is waived if the RN has successfully completed the Framingham State College Graduate Certificate Nurse Case Management program. 2. The ability to effectively use specialized computer-based systems for the gathering, reporting, and analysis of clinical data. 3. Excellent organizational and communications skills required. Preferred: 1. Utilization management and third-party payer knowledge preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.# #At **UMass Memorial Health**, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Case Management Officer

Community Schemes Obud Service

Posted 3 days ago

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Job Description

permanent

? ? ?Assessment on all applications for dispute resolution to determine jurisdiction.

? ? Identification of issues in dispute in terms of Section 39 of the CSOS Act.

? ? Prepare Notice 43 and 44 in terms of the CSOS Act.

? ? Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.

? ? Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.

? ? Prepare file for Conciliation hearing.

? ? Managing and capturing reports on case management system in the division.

? ? Assist with telephone complaints as well as walk-in applicants.

? ? Provide weekly feedback to complainants.

? ? Prepare monthly reports on all matters.

? ? Maintain diary of all matters.

? ? Assist with ad hoc administrative support and duties within the division.

? ?Degree in Law (NQF 7).

? ? 2 ? 3 Years experience in Dispute Resolution processes or the legal environment,

? ? Knowledge of the Dispute Resolution process and Community Schemes.

? ? Deadline focused.

? ? Strong work ethic.

? ? Team player.

? ? Knowledge of computerized telephone management system.

? ? Basic administrative functional knowledge (typing and filing).

This advertiser has chosen not to accept applicants from your region.

Client Care Coordinator (ABA Services) - EST Hours (Remote)

Gauteng, Gauteng ISTA Solutions

Posted 2 days ago

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Job Description

workfromhome

Client Care Coordinator (ABA Services) - EST Hours (Remote) Client Care Coordinator (ABA Services) - EST Hours (Remote)

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Client Care Coordinator for our US-based client providing ABA Therapy Services (Board Certified Behavior Analysts (BCBA's) / Registered Behavior Technicians (RBT's). The Client Care Coordinator will serve as the primary point of contact for families throughout their ABA therapy journey. The successful candidate will support operational efficiency by managing client onboarding, insurance authorizations, scheduling, and communication, while driving continuous improvements in service quality and staff performance.

PLEASE NOTE:

Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change depending on USA daylight savings).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.

Responsibilities:

Act as the main liaison between families and the clinical team throughout the ABA therapy process
Manage client onboarding, including documentation and insurance authorization processes
Coordinate scheduling for clients and clinical staff using electronic systems
Track and manage all client-related documentation to ensure compliance and quality standards
Collaborate closely with BCBAs, RBTs, and administrative staff to facilitate seamless service delivery
Provide timely and professional updates to families, addressing questions and concerns with empathy
Identify opportunities to improve operational workflows and client experience
Support team performance by assisting with process improvements and communication best practices

Requirements

Previous experience in care coordination, case management, or administrative roles within healthcare or ABA services (preferred)
Strong English communication skills (verbal and written)
Strong organizational skills and the ability to manage multiple priorities
Ability to learn new computer systems quickly
Detail-oriented with a proactive approach to problem-solving
Compassionate in supporting families and improving service delivery
Ability to maintain confidentiality and handle sensitive information professionally (HIPAA)

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level

Seniority level Entry level

Employment type

Employment type Full-time

Job function

Job function Customer Service
Industries IT Services and IT Consulting

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Client Care Coordinator (ABA Services) - EST Hours (Remote)

Gauteng, Gauteng ISTA Solutions

Posted 2 days ago

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Job Description

workfromhome

Client Care Coordinator (ABA Services) - EST Hours (Remote) Client Care Coordinator (ABA Services) - EST Hours (Remote)

Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change depending on USA daylight savings).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.

Responsibilities:

Act as the main liaison between families and the clinical team throughout the ABA therapy process
Manage client onboarding, including documentation and insurance authorization processes
Coordinate scheduling for clients and clinical staff using electronic systems
Track and manage all client-related documentation to ensure compliance and quality standards
Collaborate closely with BCBAs, RBTs, and administrative staff to facilitate seamless service delivery
Provide timely and professional updates to families, addressing questions and concerns with empathy
Identify opportunities to improve operational workflows and client experience
Support team performance by assisting with process improvements and communication best practices

Requirements

Previous experience in care coordination, case management, or administrative roles within healthcare or ABA services (preferred)
Strong English communication skills (verbal and written)
Strong organizational skills and the ability to manage multiple priorities
Ability to learn new computer systems quickly
Detail-oriented with a proactive approach to problem-solving
Compassionate in supporting families and improving service delivery
Ability to maintain confidentiality and handle sensitive information professionally (HIPAA)

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level

Seniority level Entry level

Employment type

Employment type Full-time

Job function

Job function Customer Service
Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at ISTA Solutions by 2x

Get notified about new Client Care Coordinator jobs in South Africa .

Virtual Assistant - 0716 - Johannesburg, South Africa

Johannesburg, Gauteng, South Africa $900.00-$, hours ago

Cape Town, Western Cape, South Africa 900.00- 1, hours ago

Administrative Assistant - Amazon Specialist (Remote SA) - Seasoned Executive Assistant (Starting off as part-time) -

South Africa 1,100.00- 1,500.00 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

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Pretoria, Gauteng, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 1 day ago

Pretoria, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 6 hours ago

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South Africa 19,000.00- 19,200.00 1 month ago

Pretoria, Gauteng, South Africa 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Client Care Coordinator (ABA Services) - EST Hours (Remote)

Western Cape, Western Cape ISTA Solutions

Posted 2 days ago

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Job Description

workfromhome

Client Care Coordinator (ABA Services) - EST Hours (Remote) Client Care Coordinator (ABA Services) - EST Hours (Remote)

Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change depending on USA daylight savings).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.

Responsibilities:

Act as the main liaison between families and the clinical team throughout the ABA therapy process
Manage client onboarding, including documentation and insurance authorization processes
Coordinate scheduling for clients and clinical staff using electronic systems
Track and manage all client-related documentation to ensure compliance and quality standards
Collaborate closely with BCBAs, RBTs, and administrative staff to facilitate seamless service delivery
Provide timely and professional updates to families, addressing questions and concerns with empathy
Identify opportunities to improve operational workflows and client experience
Support team performance by assisting with process improvements and communication best practices

Requirements

Previous experience in care coordination, case management, or administrative roles within healthcare or ABA services (preferred)
Strong English communication skills (verbal and written)
Strong organizational skills and the ability to manage multiple priorities
Ability to learn new computer systems quickly
Detail-oriented with a proactive approach to problem-solving
Compassionate in supporting families and improving service delivery
Ability to maintain confidentiality and handle sensitive information professionally (HIPAA)

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level

Seniority level Entry level

Employment type

Employment type Full-time

Job function

Job function Customer Service
Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at ISTA Solutions by 2x

Get notified about new Client Care Coordinator jobs in South Africa .

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Client Care Coordinator (ABA Services) - EST Hours (Remote)

Mpumalanga, Mpumalanga ISTA Solutions

Posted 2 days ago

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Job Description

workfromhome

Client Care Coordinator (ABA Services) - EST Hours (Remote) Client Care Coordinator (ABA Services) - EST Hours (Remote)

Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change depending on USA daylight savings).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.

Responsibilities:

Act as the main liaison between families and the clinical team throughout the ABA therapy process
Manage client onboarding, including documentation and insurance authorization processes
Coordinate scheduling for clients and clinical staff using electronic systems
Track and manage all client-related documentation to ensure compliance and quality standards
Collaborate closely with BCBAs, RBTs, and administrative staff to facilitate seamless service delivery
Provide timely and professional updates to families, addressing questions and concerns with empathy
Identify opportunities to improve operational workflows and client experience
Support team performance by assisting with process improvements and communication best practices

Requirements

Previous experience in care coordination, case management, or administrative roles within healthcare or ABA services (preferred)
Strong English communication skills (verbal and written)
Strong organizational skills and the ability to manage multiple priorities
Ability to learn new computer systems quickly
Detail-oriented with a proactive approach to problem-solving
Compassionate in supporting families and improving service delivery
Ability to maintain confidentiality and handle sensitive information professionally (HIPAA)

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level

Seniority level Entry level

Employment type

Employment type Full-time

Job function

Job function Customer Service
Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at ISTA Solutions by 2x

Get notified about new Client Care Coordinator jobs in South Africa .

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

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Client Care Coordinator (ABA Services) - EST Hours (Remote)

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