149 Business Process Analysts jobs in South Africa

Overview

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Join Africa’s most loved storyteller!

Help the businesses to implement solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Analyze by studying the needs, its business model, its workflows, and its technological systems. Making recommendations to Management that will improve business efficiency. Document requirements and solutions against best practices and frameworks.

• Develop Business and Process COE
• Build business and process analysis frameworks/practices within MAH
• Establish COE for MAH
• Assist in the development and implementation of a repository
• Provide and incorporate methodology to keep business rules updated at all times
• Implement governance framework
• Implement advanced strategies for gathering, reviewing and analyzing data requirements
• Develop business concepts, capabilities and organizational structures as informed by business strategy – Identify and develop business processes and requirements
• Highlight business rules, data and concepts.
• Provide operational thinking that enables the group to focus on the big picture
• Implement management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
• Conduct Business and Process analysis
• Assess business holistically and develop the business architecture
• Develop and validate both current-state and future-state maps with cross-functional teams and/or customers
• Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
• Assist in defining a set of KPIs that allow management to measure performance of the business as a whole
• Document business requirements
• Document business processes
• Always challenge the status quo to obtain best outcomes
• Eliciting requirements
• Translating and simplifying requirements
• Requirements management and communication
• Prioritize requirements and create conceptual prototypes and mock-ups
• Apply best practices for effective communication and problem-solving
• Researching possible software solutions to increase work efficiency
• Develop business data
• Assist in defining business data architecture
• Assist in continuously refining data architecture
• Clearly map data flows (current and future)
• Build Capability for Business and Process Analysis
• Provide the bridging between business strategy, enterprise architecture
• Business processes (implemented through systems, people and their individual job functions)
• Teach internal teams and countries on frameworks and capabilities
• Provide services to internal teams and country / regional MAH businesses

• BCom Degree or equivalent qualification
• Business and process analysis certification
• Customer Experience knowledge and experience

• Relationship building
• Deadline Driven
• Strong Coordination Skill
• Strong Written skills
• Conflict Management
• Strong Analytical Skill (including use of MS Excel for data analysis)
• Presentation skills (including development of MS PowerPoint documents)
• Report writing- audience Snr Management & Exco

• Minimum of 5 years’ experience in Business and Process Analysis
• Experience with working with African markets would be an advantage
• MultiChoice Product / Service knowledge an advantage
• Excellent understanding of business and process design principles and methodologies and proven track record
• Good overall experience in all areas of the MAH Business would be an advantage

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization. Ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. To analyse existing processes, identify areas for optimization, implement solutions that streamline workflows, reduce waste, and improve product as well as service quality.

Requirements

Process Analysis and Assessment

• Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
• Map and document processes using flowcharts, process mapping software, and other relevant tools.

Process Optimisation & Continuous Improvement

• Identify and implement process improvements aligned with ISO 9001:2015, ISO Asset Management), and best practices in renewable energy and infrastructure projects.
• Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
• Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
• Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

Data Collection, Performance Monitoring, and Reporting

• Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
• Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
• Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

Compliance and Risk Management

• Ensure all process improvement initiatives align with the organisation's Quality Management System (QMS) and ISO 9001:2015 standards.
• Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
• Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

Cross-Functional Collaboration & Stakeholder Engagement

• Work closely with internal business unit teams to implement and sustain improvements.
• Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
• Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

Digital Transformation & Technology Integration

• Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
• Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
• Ensure alignment between process improvements and the organisation's IT and data strategy.

Desired Skills & Qualifications

Education:

• Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

Experience:

• 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
• Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO Asset Management) is an advantage.
• Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
• Experience working in solar PV plant construction, operation, and asset management is a plus.

Skills:

• Process Analysis and Design.
• Quality Management Systems.
• Improvement Methodologies
• Data Analysis and Problem-Solving.
• Project Management.
• Communication and Interpersonal Skills.
• Software Proficiency

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Execution Process & Systems Improvement Specialist at Louis Dreyfus Company. The role leads digital transformation and continuous improvement initiatives across execution operations in the SAF region. The position ensures seamless integration of digital tools (Atlas V2, SAP, IDS), drives process optimization, supports system adoption and change management, and aligns execution workflows with global standards to enhance operational efficiency.

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines. We leverage our global reach and asset network to serve customers and consumers around the world. Structured as a matrix organization across six geographic regions and ten platforms, LDC operates in over 100 countries and employs approximately 18,000 people globally.

• Digital Execution Leadership
  • Lead the implementation, optimization and execution of platforms (e.g., Atlas V2, SAP, IDS).
  • Ensure seamless data integration and system reliability across dispatch, receipt, and invoicing workflows.
  • Act as the primary liaison between execution teams and global IT (DTNA, Geneva) for system enhancements and issue resolution.
• Process Improvement & Transformation
  • Identify inefficiencies in execution workflows and lead structured improvement initiatives using Lean, Six Sigma, and DMAIC methodologies.
  • Drive standardization and simplification of execution processes across SAF and align with global best practices.
  • Maintain a prioritized improvement register and track progress against defined KPIs.
  • Serve as the first point of contact for system-related issues, escalating complex cases via SNOW or AzureDevOps.
  • Coordinate with ITSM teams to manage incidents, changes, and problem resolution processes.
  • Deliver onboarding and refresher training for execution systems and tools.
  • Represent SAF Execution in global digital transformation projects and system rollouts.
  • Promote a culture of continuous improvement through coaching, visual management, and daily performance monitoring.
• Execution & Logistics Responsibilities
  • Plan and arrange transport for imports/exports/inland to and from ports, silos, and customers with road and rail partners; negotiate favorable rates.
  • Execute contracts in accordance with signed terms and understand INCOTERMS.
  • Ensure storage space at inland offloading slots.
  • Issue invoices and ensure timely payment from customers.
  • Handle queries on delivery and perform reconciliations and finalizations of contracts.
  • Analyze P&L at month-end and provide management with required information.
  • Own and be accountable for reported values.

• 5 years’ experience in Logistics planning
• 5 years’ experience in dealing with Agriculture Industry (Grains and Oilseeds)
• Advanced Excel and Macro skills
• Tech-savvy with a strong interest in technologies and process optimizations
• Ability to work independently and in a pressurized & dynamic environment
• Good team player
• Excellent analytical and communication skills
• Analytical; strong problem solving skills
• Fluent in English and Afrikaans (oral and written)
• Excellent communication skills for relaying crucial information to various organizations and negotiating contracts and transportation costs with third-party vendors

• Competitive salary and benefits
• Hybrid work available (not applicable to all roles)
• Pension contributions
• Access to Training and Development
• Access to Concierge Partnerships

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value for our people, our partners, the communities we touch and the environment around us.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Manufacturing and International Trade and Development

DISCOVER A BRIGHTER FUTURE:

At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.

• Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.
• Eligible employees will receive an employer contribution towards the company-elected retirement fund.
• South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.

This role is a permanent full-time position.

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

Other key responsibilities include, but aren’t limited to:

• Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
• Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
• Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
• Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
• Execute all duties in line with statutory legislation, and South32 standards and requirements;
• Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
• Contribute to building a cohesive working environment;
• Actively participate in all people performance and development initiatives to ensure the team’s performance meets the required standards;
• Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.

You will have experience and demonstrate capability in the following:

• A minimum of 4 – 6 years’ work experience;
• Production / Process Control Improvement experience within a heavy industry environment;
• Valid Code B (08) Driver’s license is essential.

Qualifications for this role are:

• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

Note: This advertisement will close on 16 October 2025.

Job description:

DISCOVER A BRIGHTER FUTURE:

At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT HILLSIDE

Our Hillside Aluminium smelter in Richards Bay produces high-quality, primary aluminium for the domestic and export markets.

WHAT SOUTH32 OFFER:

Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business.

Eligible employees will receive an employer contribution towards the company-elected retirement fund.

South 32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.

ABOUT THE ROLE:

This role is a permanent full-time position.

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

Other key responsibilities include, but aren't limited to:

• Execute strategies to analyse performance and initiate improvement actions (e.g. dispatch control and analysis; plant / fleet statistical process control; production execution improvement);
• Adhere to standards and critical controls required to manage HSECQ and operational material risks, legal obligations and South32 and ISO Standards;
• Conduct investigations of relevant Events. Execute the production equipment work strategies for SAP;
• Assist to develop, review and maintain standard operating procedures to support the safe execution of production work;
• Execute all duties in line with statutory legislation, and South32 standards and requirements;
• Ensure timely and accurate reporting of all events and hazards and participate in workplace investigations or observations as required;
• Contribute to building a cohesive working environment;
• Actively participate in all people performance and development initiatives to ensure the team's performance meets the required standards;
• Build, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions were required to ensure achievement of organisational goals.

ABOUT YOU:

You will have experience and demonstrate capability in the following:

• A minimum of 4 – 6 years' work experience;
• Production / Process Control Improvement experience within a heavy industry environment;
• Valid Code B (08) Driver's license is essential.

Qualifications for this role are:

• Degree/BTECH in Mechanical Engineering/ Chemical Engineering.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate.  We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

Please apply online by entering the preferred position reference number on our website 

This advertisement will close on  16 October 2025.

Profile description:

As a Specialist Process Control and Improvement, you will be responsible to administer the production standards, operating procedures and control systems that ensure critical controls of the production processes exist and are effective. To conduct the production system monitoring and analysis and execute improvements to production systems and practices to achieve and maintain the predictable, stable and required levels of operating performance within HSECQ requirements.

We are seeking a highly skilled Manager: Business Analysis to lead and enhance business analysis and reporting functions. This role will focus on developing innovative reporting tools, providing in-depth business performance analysis, and ensuring compliance with regulatory financial reporting requirements. The successful candidate will play a key role in budgeting, cost management, variance analysis, and financial decision-making support while also leading a team to drive business excellence.

Key Responsibilities

• Develop and implement new business analysis and reporting tools to improve performance tracking.
• Conduct data analysis to monitor business performance and provide strategic recommendations.
• Design and present reports for provincial and parliamentary authorities, ensuring compliance with relevant financial regulations.
• Oversee the annual budgeting cycle, ensuring alignment with operational timelines.
• Manage costing, pricing, and financial forecasting to support strategic decision-making.
• Monitor and analyze budget variances, capital expenditure, and business performance indicators.
• Support procurement by evaluating financial information for tenders.
• Lead and develop a team, ensuring skills transfer and adherence to policies and procedures.

Minimum Requirements & Competencies

• BCom degree in Finance or related field (NQF Level 7).
• CIMA qualification (advantageous).
• 8 years of finance experience (cost management & financial analysis), with at least 3 years in a managerial role.
• Strong knowledge of PFMA and financial statutory regulations.
• Expertise in budgeting, forecasting, and financial planning.
• Advanced computer literacy and database management skills.
• Proficiency in ERP systems (Oracle preferred).
• Strong analytical skills, attention to detail, and ability to meet strict deadlines.
• Leadership, change management, and stakeholder influence skills.

This is an exciting opportunity for a results-driven finance professional looking to contribute to a high-impact organization. If you meet the above requirements and are ready to take on this strategic role, apply now!

A leader within the retail industry is looking for an experienced Business Analysis Manager to join the team. This proudly South African company has been in existence for over half a century and has grown into a leader within the market.

The Successful candidate will be responsible for:

1. Coach and lead the business analysis team
2. Strategic thinking in how to provide the best solution for the business
3. Business process design and documentation expertise
4. Improve the quality of the business analysis team
5. Identify business opportunities
6. Risk management
7. Ensure all Project Issues are properly reported
8. Assist Group Financial Management Team with all financial reporting requirements
9. Assist with IT Audit requirements

• Bachelor’s degree in Information / Business Systems
• Proven experience as a Financial Business Analysis Manager

• 5 to 7 years experience within a similar role

R - R - Annually

APPLY NOW!
If you are interested in this opportunity, please apply directly. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

For more information contact:
Rochelle Jansen
Recruitment Consultant