20 Business Objectives jobs in South Africa

Job Title SAP HCM Performance Management Consultant Department Human Resources / IT Systems Integration Location Pretoria, South Africa ️ Employment Type 6-month extended Contract Role Overview As a SAP HCM Performance Management Consultant, you will play a pivotal role in transforming performance and talent processes through SAP HCM. You’ll lead the configuration, deployment, and optimization of SAP Performance Management modules to enhance employee development, align organizational goals, and drive measurable business outcomes. ️ Key Responsibilities Collaborate with HR and business leaders to define and align performance management strategies within SAP HCM. Configure and customize SAP HCM Performance Management modules to meet organizational needs. Lead workshops to gather business requirements and translate them into system functionality. Develop system documentation, training materials, and user guides to support successful adoption. Ensure data integrity and compliance through testing, validation, and audit support. Partner with change management teams to promote user engagement and process sustainability. Provide post-implementation support, performance analytics, and continuous improvement recommendations. Required Skills & Qualifications Strong functional knowledge of SAP HCM, especially the Performance Management module. 5+ years of experience in SAP HCM consulting or HRIS implementation projects. Familiarity with the SAP ECC6 environment Proven track record in HR process optimization and stakeholder collaboration. Analytical mindset and proficiency in building performance metrics and feedback loops. Excellent communication and documentation skills, including presenting to executive audiences. Bachelor’s degree in HR, Information Systems, or related field. Advanced degrees preferred. Preferred Attributes Strategic thinker with a people-first approach. Experience in organizational change management and digital transformation. Ability to navigate complex environments with empathy and clarity. Certification in SAP HCM is compulsory. #J-18808-Ljbffr

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The DevOps Engineer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.
This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.
The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.
**Key responsibilities:**
+ Works closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program.
+ Assists with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment.
+ Analyzes business requirements and ensures that the designed solution meets those requirements.
+ Transforms the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality.
+ Performs proof of concept if required.
+ Compiles detailed technical specifications based on their designs for developers or IT Programmers to implement.
+ Converts a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities.
+ Ensures that throughout the development phase, the process is documented including the development procedures for application use and security.
+ Examines any program errors in logic and data and makes the necessary recommendations to correct the program as required and/or escalate the problem accordingly.
+ Works with the required teams to assist with the installation and deployment of the application.
+ Assists with implementation preparation and implementation of the solution into a production environment.
+ Assists with the resolution of any problems identified in the integration and test phases.
+ Supports all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business.
+ Writes and distributes the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented.
+ Assists with post-implementation process reviews.
+ Performs any other related task is required.
**To thrive in this role, you need to have:**
+ Seasoned knowledge on multi-technology application design best practices.
+ Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage.
+ Ability to work with abstract concepts and have sound problem solving and analytical skills.
+ Seasoned technical understanding of development and platform engineering.
+ Excellent client-centricity with the ability to focus on business outcomes.
+ Highly organized with excellent planning skills.
+ Seasoned communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients.
+ Ability to demonstrate impeccable attention to detail and work well within a team environment.
+ Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly.
+ Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools.
+ Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the software build, test, and deployment processes.
+ Seasoned knowledge and experience with deployment and release management across environments.
+ Seasoned knowledge of Automation tooling and source code repositories.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or related field.
+ Relevant DevOps certification preferred.
+ Relevant Agile related certification preferred.
+ Relevant certification of cloud platforms and services, for example (but not limited to) AWS, Azure, GCP.
+ Relevant certification of scripting and programming languages, for example (but not limited to) Bash, Python, Ruby.
**Required experience:**
+ Seasoned experience deploying software solutions to clients in an outsourced or similar IT environment.
+ Seasoned experience working in a multi-team environment across multiple geographies.
+ Seasoned programming/development experience including Agile processes such as SCRUM, KANBAN.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team.

Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere?

Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here!

Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time.

Main Purpose of the Role:

Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses.

In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people.

Minimum Qualifications:

• A tertiary degree with honours that has developed your problem-solving skills.

• Examples include: BBusSci, BCom, BSc Eng, BEng, or BSc.

Experience:

• 5-12 years of consulting experience.

• A proven track record of successfully shaping and leading business and technology change.

• Experience working with key decision-makers at the highest levels across industries.

Job Objectives:

• Lead and motivate high-energy teams.

• Build real and lasting relationships at the top levels of our clients.

• Coach and mentor other consultants to grow skills and ensure effective delivery.

• Understand the impact of business trends and emerging technology on our clients.

• Work with our clients to create innovative solutions to business problems and customer needs.

• Communicate the required change both in person and in writing.

• Drive the execution of key initiatives required to bring strategy to life.

• Support the relationship sales process.

• Profile the BSG brand to attract talent and build further client opportunities.

Skills and Abilities:

• Ability to structure and solve problems and communicate solutions effectively.

• Ability to collaborate with both BSG and client team members.

• Proficiency in primary and secondary research.

• Data gathering and analysis skills.

• Awareness of project planning and delivery management.

• Experience conducting client interviews and workshops.

• Facilitation skills for workshops.

• Awareness of IT practices and solution design.

• Exposure to design thinking, lean startup, and agile practices.

#J-18808-Ljbffr

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team. Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere? Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here! Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time. Main Purpose of the Role: Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses. In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people. Minimum Qualifications: A tertiary degree with honours that has developed your problem-solving skills. Examples include: BBus Sci, BCom, BSc Eng, BEng, or BSc. Experience: 5-12 years of consulting experience. A proven track record of successfully shaping and leading business and technology change. Experience working with key decision-makers at the highest levels across industries. Job Objectives: Lead and motivate high-energy teams. Build real and lasting relationships at the top levels of our clients. Coach and mentor other consultants to grow skills and ensure effective delivery. Understand the impact of business trends and emerging technology on our clients. Work with our clients to create innovative solutions to business problems and customer needs. Communicate the required change both in person and in writing. Drive the execution of key initiatives required to bring strategy to life. Support the relationship sales process. Profile the BSG brand to attract talent and build further client opportunities. Skills and Abilities: Ability to structure and solve problems and communicate solutions effectively. Ability to collaborate with both BSG and client team members. Proficiency in primary and secondary research. Data gathering and analysis skills. Awareness of project planning and delivery management. Experience conducting client interviews and workshops. Facilitation skills for workshops. Awareness of IT practices and solution design. Exposure to design thinking, lean startup, and agile practices. #J-18808-Ljbffr

Our client is a highly regarded Boutique Asset Management company based in Cape Town – due to a restructuring and reengineering process they now have the requirement for a skilled and experienced Risk & Performance Analyst, this new role will comprise the following job duties.

1. Performance Measurement & Attribution | Oversee theend-to-endperformancecalculation and reporting process.

Objective: To calculate and explain portfolio returns accurately and provide attribution insights that help portfolio managers and clients understand the sources of performance.

Key Processes:

• Daily NAV, return reconciliation and validation: Reconcile and verify returns across mandates, ensuring alignment with fund administrators and internal systems.
• Performance attribution: Conduct both top-down (asset allocation, sector, region) and bottom-up (security selection) attribution across equity, fixed income, and multi-asset portfolios.
• Benchmark alignment: Maintain benchmark data and ensure accurate benchmarking for relative performance reporting.
• GIPS compliance: Assist in maintaining compliance with Global Investment Performance Standards (GIPS) and support audit processes as needed.
• Enhance performancemodels, tools, and automation processes to improve efficiency.

1. Independent Risk Management Function | Risk Management & Monitoring

Objective: To identify, measure, monitor, and report portfolio risks across strategies in a manner that supports both regulatory and investment team requirements.

Key Processes:

• Risk modelling: Run risk models to evaluate ex-ante (forward-looking) and ex-post (historical) risk metrics such as tracking error, VaR, beta, and volatility.
• Scenario & stress testing: Simulate portfolio outcomes under various macro and market shock scenarios (interest rate shifts, FX movements, etc.).
• Limit monitoring: Track adherence to client-mandated and regulatory constraints (e.g., issuer limits, sector caps, Reg 28 compliance).
• Liquidity risk monitoring: Assess portfolio liquidity profiles and highlight risks associated with redemptions or market dislocation.

1. Reporting & Insights

Objective: To deliver clear and value-adding reporting to internal stakeholders and clients.

Key Processes:

• Client reports: Prepare monthly/quarterly performance and risk reports tailored for consultants, institutional clients, and retail platforms.
• Board and EXCO support: Provide analytical support and dashboards for internal governance bodies and investment committees.
• Investment team interface: Work closely with portfolio managers to provide analytical insights that support portfolio construction and decision-making.
• Ad hoc analysis: Run performance or risk analysis to support product development, RfPs, or client servicing queries.

1. Data Governance & Systems

Objective: To ensure high-quality data and infrastructure underpin performance and risk processes.

Key Processes:

• System management: Maintain and enhance the performance and risk systems (e.g., Bloomberg PORT, Morningstar, StatPro, proprietary tools).
• Data integrity: Work with data teams to ensure clean and consistent security, pricing, and benchmark data.
• Automation and efficiency: Streamline reporting and analytics processes through scripting, dashboards, or integration with BI tools (e.g., Power BI, Tableau).

1. Compliance, Audit & Regulatory Support

Objective: To support compliance and audit functions through robust controls and documentation.

Key Processes:

• Audit support: Provide evidence for performance figures and methodology during internal and external audits.
• Regulatory reporting: Contribute to regulatory filings (e.g., CISCA, Reg 28, ASISA risk classification).
• Policy development: Assist in drafting and maintaining policies related to performance measurement, risk management, and model validation.

1. Strategic Initiatives and Special Projects

Objective: To contribute to initiatives that enhance client engagement, deepen investment insights, and strengthen market positioning.

Key Processes:

• Management Information & Insights:Develop and deliver data-driven insights and dashboards that support executive decision-making and business strategy.
• Sales Enablement Tools:Create analytical tools and materials to articulate our role within client solutions (e.g., portfolio construction impact, equity factor exposure analysis).
• Market Intelligence & Research:Support industry benchmarking, market trend analysis, and client research to inform distribution strategy and enhance positioning.

Key Stakeholders:

• Portfolio Managers & CIO
• Client Reporting and Relationship Management
• Compliance & Legal
• Fund Operations & Administration
• External Auditors, Consultants, Clients

To apply for the role please send your CV and supporting documentation to

#J-18808-Ljbffr

Our client is a highly regarded Boutique Asset Management company based in Cape Town – due to a restructuring and reengineering process they now have the requirement for a skilled and experienced Risk & Performance Analyst, this new role will comprise the following job duties. Performance Measurement & Attribution | Oversee theend-to-endperformancecalculation and reporting process. Objective: To calculate and explain portfolio returns accurately and provide attribution insights that help portfolio managers and clients understand the sources of performance. Key Processes: Daily NAV, return reconciliation and validation: Reconcile and verify returns across mandates, ensuring alignment with fund administrators and internal systems. Performance attribution: Conduct both top-down (asset allocation, sector, region) and bottom-up (security selection) attribution across equity, fixed income, and multi-asset portfolios. Benchmark alignment: Maintain benchmark data and ensure accurate benchmarking for relative performance reporting. GIPS compliance: Assist in maintaining compliance with Global Investment Performance Standards (GIPS) and support audit processes as needed. Enhance performancemodels, tools, and automation processes to improve efficiency. Independent Risk Management Function | Risk Management & Monitoring Objective: To identify, measure, monitor, and report portfolio risks across strategies in a manner that supports both regulatory and investment team requirements. Key Processes: Risk modelling: Run risk models to evaluate ex-ante (forward-looking) and ex-post (historical) risk metrics such as tracking error, Va R, beta, and volatility. Scenario & stress testing: Simulate portfolio outcomes under various macro and market shock scenarios (interest rate shifts, FX movements, etc.). Limit monitoring: Track adherence to client-mandated and regulatory constraints (e.g., issuer limits, sector caps, Reg 28 compliance). Liquidity risk monitoring: Assess portfolio liquidity profiles and highlight risks associated with redemptions or market dislocation. Reporting & Insights Objective: To deliver clear and value-adding reporting to internal stakeholders and clients. Key Processes: Client reports: Prepare monthly/quarterly performance and risk reports tailored for consultants, institutional clients, and retail platforms. Board and EXCO support: Provide analytical support and dashboards for internal governance bodies and investment committees. Investment team interface: Work closely with portfolio managers to provide analytical insights that support portfolio construction and decision-making. Ad hoc analysis: Run performance or risk analysis to support product development, Rf Ps, or client servicing queries. Data Governance & Systems Objective: To ensure high-quality data and infrastructure underpin performance and risk processes. Key Processes: System management: Maintain and enhance the performance and risk systems (e.g., Bloomberg PORT, Morningstar, Stat Pro, proprietary tools). Data integrity: Work with data teams to ensure clean and consistent security, pricing, and benchmark data. Automation and efficiency: Streamline reporting and analytics processes through scripting, dashboards, or integration with BI tools (e.g., Power BI, Tableau). Compliance, Audit & Regulatory Support Objective: To support compliance and audit functions through robust controls and documentation. Key Processes: Audit support: Provide evidence for performance figures and methodology during internal and external audits. Regulatory reporting: Contribute to regulatory filings (e.g., CISCA, Reg 28, ASISA risk classification). Policy development: Assist in drafting and maintaining policies related to performance measurement, risk management, and model validation. Strategic Initiatives and Special Projects Objective: To contribute to initiatives that enhance client engagement, deepen investment insights, and strengthen market positioning. Key Processes: Management Information & Insights: Develop and deliver data-driven insights and dashboards that support executive decision-making and business strategy. Sales Enablement Tools: Create analytical tools and materials to articulate our role within client solutions (e.g., portfolio construction impact, equity factor exposure analysis). Market Intelligence & Research: Support industry benchmarking, market trend analysis, and client research to inform distribution strategy and enhance positioning. Key Stakeholders: Portfolio Managers & CIO Client Reporting and Relationship Management Compliance & Legal Fund Operations & Administration External Auditors, Consultants, Clients To apply for the role please send your CV and supporting documentation to #J-18808-Ljbffr

Specialist, Business Analytics, Business Strategy - Vanderbijlpark- (S4)

Listing reference: arcmt_

Listing status: Under Review

Apply by: 29 August 2025

Position summary

Job category: Business Analyst

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Part of the worldwide ArcelorMittal group with an industrial presence in 27 countries, ArcelorMittal South Africa Limited is the largest steel producer on the African continent, with a production capacity of 5 million tonnes of liquid steel per annum. Both flat and long steel is produced in hundreds of grades and specifications. Steel is as relevant as ever to the future success of our world. As one of the only materials to be completely reusable and recyclable, it will play a critical role in building the circular economy of the future. Steel will continue to evolve, becoming smarter, and increasingly sustainable. At ArcelorMittal, our goal is to help build a better world with smarter steels.At ArcelorMittal South Africa, our "We Care" value drives our unwavering commitment to safety and zero harm for our employees. We seek applicants who share this dedication and are ready to uphold our high safety standards. It is essential to regularly check your emails for updates regarding your application status. We utilise "Wamly", a one-way recorded interview platform, to streamline our hiring process. Should you receive an invitation to complete a recorded interview, please ensure it is submitted by the specified deadline. Timely completion of this step is crucial for your application to be considered for the opportunity. We appreciate your diligence in this process and look forward to your participation.

Introduction

ArcelorMittal South Africa is hiring for a Specialist, Business Analytics, Business Strategy - Vanderbijlpark- (S4)

Responsibilities

• Working inside the Business Analytics team to extract information, develop models and generate knowledge, and automate output for commercial-related performance, trends and analysis
• Support to other functions in the Business Analytics division (including Finance, procurement, compliance and commercial)
• Support to optimize the functions of the Commercial team
• Coordinating efforts in the team to support other functions such as contract compliance, development and other

Qualifications and Requirements

• National Diploma (NQF 6/10) in Information Technology / Computer Science / Business Analytics
• A Bachelor's degree will be advantageous
• Any business studies will be advantageous

Experience and Requirements

• Preferably strong experience in any or all of the following:
• Safety
• Health
• Human Resources
• Finance
• Good experience with SQL programming and data analytics. This is mandatory.
• Some experience with Power Bi (including DAX expressions) is advantageous
• Some experience with ETL (Extract, Transform, and Load) will be advantageous
• Thorough understanding of ArcelorMittal’s business processes from end-to-end perspective

Personal attributes

• Strong Reporting and Analytical skills
• Strong business acumen
• Ability to learn new skills in data analysis, data extraction and data transformation
• Derive patterns and insights from data that drive business value
• Excellent communication and co-ordination skills
• Innovation and execution skills
• Customer and results orientation
• A keen interest to learn and apply new analytical and automation tools (Power BI, Power Pivot, SQL, Power Automate and advanced Excel)

#J-18808-Ljbffr

Specialist, Business Analytics, Business Strategy - Vanderbijlpark- (S4) Listing reference: arcmt_ Listing status: Under Review Apply by: 29 August 2025 Position summary Job category: Business Analyst Contract: Permanent Remuneration: Market Related EE position: No About our company Part of the worldwide Arcelor Mittal group with an industrial presence in 27 countries, Arcelor Mittal South Africa Limited is the largest steel producer on the African continent, with a production capacity of 5 million tonnes of liquid steel per annum. Both flat and long steel is produced in hundreds of grades and specifications. Steel is as relevant as ever to the future success of our world. As one of the only materials to be completely reusable and recyclable, it will play a critical role in building the circular economy of the future. Steel will continue to evolve, becoming smarter, and increasingly sustainable. At Arcelor Mittal, our goal is to help build a better world with smarter steels. At Arcelor Mittal South Africa, our "We Care" value drives our unwavering commitment to safety and zero harm for our employees. We seek applicants who share this dedication and are ready to uphold our high safety standards. It is essential to regularly check your emails for updates regarding your application status. We utilise "Wamly", a one-way recorded interview platform, to streamline our hiring process. Should you receive an invitation to complete a recorded interview, please ensure it is submitted by the specified deadline. Timely completion of this step is crucial for your application to be considered for the opportunity. We appreciate your diligence in this process and look forward to your participation. Introduction Arcelor Mittal South Africa is hiring for a Specialist, Business Analytics, Business Strategy - Vanderbijlpark- (S4) Responsibilities Working inside the Business Analytics team to extract information, develop models and generate knowledge, and automate output for commercial-related performance, trends and analysis Support to other functions in the Business Analytics division (including Finance, procurement, compliance and commercial) Support to optimize the functions of the Commercial team Coordinating efforts in the team to support other functions such as contract compliance, development and other Qualifications and Requirements National Diploma (NQF 6/10) in Information Technology / Computer Science / Business Analytics A Bachelor's degree will be advantageous Any business studies will be advantageous Experience and Requirements Preferably strong experience in any or all of the following: Safety Health Human Resources Finance Good experience with SQL programming and data analytics. This is mandatory. Some experience with Power Bi (including DAX expressions) is advantageous Some experience with ETL (Extract, Transform, and Load) will be advantageous Thorough understanding of Arcelor Mittal’s business processes from end-to-end perspective Personal attributes Strong Reporting and Analytical skills Strong business acumen Ability to learn new skills in data analysis, data extraction and data transformation Derive patterns and insights from data that drive business value Excellent communication and co-ordination skills Innovation and execution skills Customer and results orientation A keen interest to learn and apply new analytical and automation tools (Power BI, Power Pivot, SQL, Power Automate and advanced Excel) #J-18808-Ljbffr

Alliance Banking Senior Business Analyst - Key Requirements

• Business Analysis & Strategy Alignment
  
  

Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.

Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.

Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.

Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

• Financial Services & Regulatory Knowledge
  
  

Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).

Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.

Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

• Process Design & Optimisation
  
  

Experience in documenting and improving end-to-end business processes, especially those involving external partners.

Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.

Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

• Data Analysis & Insights
  
  

Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.

Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.

Understanding of data governance and quality, especially in integrated partner environments.

• Partner & Stakeholder Management
  
  

Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.

Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.

Confidence in participating in governance committees, product working groups, and external partner discussions.

• Project Management & Agile Delivery
  
  

Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.

Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.

Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.

• Documentation & Communication
  
  

Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.

Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.

Experience in preparing partner onboarding documentation, SOPs, and support playbooks.

• Qualifications & Experience
  
  

Bachelor's Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).

Minimum of 5-8 years' experience in business analysis within banking or FinTech environments.

Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous. #J-18808-Ljbffr