20 Business Objectives jobs in South Africa

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth.

As a data analyst, your work is a canvas for change, painted with the data you explore and the insights you uncover. You're not just joining a team; you're embarking on a mission to reshape the financial landscape for all Africans, making tomorrow not just different, but better.

This is a data analyst role in the Performance Management capability. This role is central to how leaders at Sanlam Fintech measure success, understand drivers, and intervene to achieve success. You will design, maintain, and deliver a consistent set of KPIs and drivers that power performance management across SFT.

You will work with business, product, commercial, and operations leaders to ensure metrics are well-defined, trusted, and actionable, and bring them to life through insightful dashboards and performance stories.

• Develop a trusted and aligned metrics framework across key pillars: Work with Exco and business units (BU) leaders to co-define success metrics and their drivers.
• Deliver curated performance metric visualisations that connect SFT top-level KPIs to their drivers.
• Embed Performance Management in leadership rhythms: Partner with Exco and BUs to ensure that Performance Management capability becomes the foundation of cluster-wide performance discussions and OKR reviews.
• Generate interventions that change outcomes: Performance facts fuel deeper investigation and learning loops conducted by data scientists and analyst within BUs and targeted interventions.

• 3+ years in insights producing role as a data scientist/analyst
• Proven track record of defining KPIs/metrics that influenced decision-making
• Strong proficiency in SQL and experience with at least one BI/visualisation tool (Tableau, PowerBI)
• Experience partnering with senior business stakeholders
• Strong data storytelling and communication skills, comfortable engaging with non-technical executives.

You focus on outcomes, not outputs. Ensuring metrics drive interventions that improve customer and business results. You’re high agency, looking for ways to do, instead of reasons not to.

• Storytelling with data, moving leaders from numbers to actions
• Being in a high ownership, high ambiguity, high autonomy environment where the impact of your work matters.
• Learn from the best. Get guidance from some of the most seasoned professionals around.
• Diving into projects that touch the lives of millions. Making a real difference in how people manage their money and plan their lives.
• Working with modern technologies, from Snowflake to DBT, Airflow and Tableau
• A chance to be one of the first data analysts in a newly formed domain team!

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

Senior Data Analyst, Performance Management

Date: 1 Oct 2025

Location: Cape Town, Western Cape, ZA

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

As a data analyst, your work is a canvas for change, painted with the data you explore and the insights you uncover. You’re not just joining a team; you’re embarking on a mission to reshape the financial landscape for all Africans, making tomorrow not just different, but better. Turning data into pathways, obstacles into stepping stones, and potential into reality. Together, we can build lasting financial confidence across Africa, one insight at a time.

This is a data analyst role in the Performance Management capability. This role is central to how leaders at Sanlam Fintech measure success, understand drivers, and intervene to achieve success. You will design, maintain, and deliver a consistent set of KPIs and drivers that power performance management across SFT. You will work with business, product, commercial, and operations leaders to ensure metrics are well-defined, trusted, and actionable, and bring them to life through insightful dashboards and performance stories.

This is not just a reporting role; it is about building a culture of measurement and learning. You will shape how leaders steer the business with confidence. Your ability to explore and interrogate data, generate impactful visualizations, and deliver data-driven stories will be key in shaping the success of performance management: ensuring Sanlam customers experience better outcomes and value, while the business improves its overall performance.

• We have a trusted and aligned metrics framework across key pillars: Work with Exco and business units (BU) leaders to co-define success metrics and their drivers, ensuring shared definitions, consistent baselines, and traceability from BU-level measures to SFT-wide outcomes.
• We always know how well SFT is performing and roughly why: Deliver curated performance metric visualisations that connect SFT top-level KPIs to their drivers. Make it easy for leaders to zoom from outcomes (e.g., revenue, cost-to-serve, client engagement) into underlying drivers, and explain performance movements with clear narratives.
• Performance Management is embedded in leadership rhythms: Partner with Exco and BUs to ensure that Performance Management capability becomes the foundation of cluster-wide performance discussions and OKR reviews.
• We generate interventions that change outcomes: Performance facts fuel deeper investigation and learning loops conducted by data scientists and analysts within BUs and targeted interventions.

• 3+ years in insights producing role as a data scientist/analyst
• Proven track record of defining KPIs/metrics that influenced decision-making
• Strong proficiency in SQL and experience with at least one BI/visualisation tool (Tableau, PowerBI)
• Experience partnering with senior business stakeholders
• Strong data storytelling and communication skills, comfortable engaging with non-technical executives

You focus on outcomes, not outputs. Ensuring metrics drive interventions that improve customer and business results.

· You’re high agency. Looking for ways to do, instead of reasons not to.

· Where some see impossible, you see a way: Turning obstacles into opportunity, chance into change.

· You love creating more with less. Knowing that the biggest impact is born of the smallest acts.

· You seek out and value different perspectives. Believing that when we change how we look at things, how things look for us also changes. Making tomorrow not just different, but better.

• Storytelling with data, moving leaders from numbers to actions
• Being in a high ownership, high ambiguity, high autonomy environment where the impact of your work matters. The ideal environment for your capability growth
• Learn from the best. Get guidance from some of the most seasoned professionals around. Our mentorship vibe is all about growing together, both professionally and personally
• Diving into projects that touch the lives of millions. Making a real difference in how people manage their money and plan their lives
• Working with modern technologies, from Snowflake to DBT, Airflow and Tableau
• A chance to be one of the first data analysts in a newly formed domain team

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

The Department of Cultural Affairs and Sport, Western Cape Government has an opportunity for a qualified and competent individual to co-ordinate and review the processing of requisitions for goods and services.

An appropriate 3-year B-Degree (equivalent or higher qualification); A minimum of 3 years supervisory level experience in Supply Chain or Logistics Management

None.

Managing the Logistics Management function; Render support services during the creation and processing of orders for goods and services; Develop and monitor processes to ensure proper Performance and Contract Administration; Provide additional support to the Division Demand and Acquisition Management Unit; Provide support to line function; People Management; It will be advantageous to have experience in Contracts and Performance Management; A valid driving license( Code B or higher).Note: Pe ople with disabilities that restrict driving abilities but have reasonable access to transport may also apply.

Knowledge of the following: Logistic Information System (LOGIS); Policy development; Financial norms and standards (Public Finance Management Act-PFMA; National Treasury regulations (NTR's), Provincial Treasury Directives/Instructions-PTI's); General Conditions of the Contract; Contract Management Guidelines; Preferential Procurement Policy Framework Act and PPPFA Regulations. BEE; Procurement activities; Procurement policies/procedures/contract management; Document management Enterprise Content Management (ECM), inclusive of registry services and policy and procedures governing these functions.

Skills needed: Computer literacy in MS Office Package (Word, Excel, PowerPoint etc); Ability to work independently and as part of a team; Communication skill (written and verbal); Report writing.

R per annum (Salary level 9)

Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD), the middle-management service (MMS) and contract positions are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. MMS remuneration packages are flexible and may be individually structured as prescribed. Where remuneration is not indicated as CTE, employees' service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.

Note: Only applications submitted online at: or will be accepted.

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as determined by the department and may also be required to undergo competency assessments/ proficiency test. The selection process will be guided by the EE targets of the employing department. Kindly note that technical support is only available from Monday to Friday from 8:00 to Should you experience any difficulties with your online application you may contact the helpline at Please ensure that you submit your application on or before the closing date as no late applications will be considered.

We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team.

Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere?

Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here!

Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time.

Main Purpose of the Role:

Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses.

In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people.

Minimum Qualifications:

• A tertiary degree with honours that has developed your problem-solving skills.

• Examples include: BBusSci, BCom, BSc Eng, BEng, or BSc.

Experience:

• 5-12 years of consulting experience.

• A proven track record of successfully shaping and leading business and technology change.

• Experience working with key decision-makers at the highest levels across industries.

Job Objectives:

• Lead and motivate high-energy teams.

• Build real and lasting relationships at the top levels of our clients.

• Coach and mentor other consultants to grow skills and ensure effective delivery.

• Understand the impact of business trends and emerging technology on our clients.

• Work with our clients to create innovative solutions to business problems and customer needs.

• Communicate the required change both in person and in writing.

• Drive the execution of key initiatives required to bring strategy to life.

• Support the relationship sales process.

• Profile the BSG brand to attract talent and build further client opportunities.

Skills and Abilities:

• Ability to structure and solve problems and communicate solutions effectively.

• Ability to collaborate with both BSG and client team members.

• Proficiency in primary and secondary research.

• Data gathering and analysis skills.

• Awareness of project planning and delivery management.

• Experience conducting client interviews and workshops.

• Facilitation skills for workshops.

• Awareness of IT practices and solution design.

• Exposure to design thinking, lean startup, and agile practices.

Business Strategy Associate (Office of the CEO)

About EASE

EASE is building the future of healthcare access in Africa and beyond. Through our innovative equipment-as-a-service model, we enable hospitals and clinics to access advanced medical equipment without heavy upfront investments. Our vision is to make world-class medical equipment available and affordable for all.

We provide our customers with the use of equipment through a variety of flexible programs, such as EASE (Equipment-as-a-Service), allowing them to pay for equipment directly from the cash flows it helps generate.  Our goal is to build sustainable and profitable businesses in the equipment-as-a-service, equipment rental and equipment leasing industries. – driving long term growth, accelerating economic activity, and creating jobs.

By bridging global capital markets with emerging markets in need of solutions, we deliver attractive risk-adjusted returns for investors and lenders while making a lasting social impact. Joining EASE means becoming part of a mission-driven team that is reshaping healthcare delivery and building one of the most exciting growth platforms in Africa and beyond.

EASE Holdings BV (EASE) is a private company, headquartered in Rotterdam, The Netherlands, with operations and/or offices in Ghana, Nigeria, South Africa, Dubai and The Netherlands, and we are working to expand to other countries.

We are looking for a Business Strategy Associate to work closely with our CEO in shaping EASE's growth agenda. This role is ideal for someone with early career experience (2–3 years) in consulting, banking, leasing, or healthcare, who wants to move into a dynamic, mission-driven scale-up. You will support strategic projects, investor relations, and operational initiatives across markets.

Title:

Business Strategy Associate

Reports to:

Chief Executive Officer

Location:

Johannesburg, South Africa or Accra, Ghana (preferred). Rotterdam (HQ) may also be considered. A partial remote arrangement is possible for exceptional candidates.

What you'll do

• Work directly with the CEO on high-priority strategic and commercial initiatives
• Conduct market, competitive, and financial analyses (healthcare, leasing, and equipment financing)
• Build structured models, presentations, and materials for investors, partners, and board members
• Support evaluation of new markets, partnerships, and business models
• Translate complex research and data into clear insights and recommendations
• Drive cross-functional coordination across teams and external stakeholders

What we're looking for

Minimum qualification(s) and experience

• Bachelor's degree in Business, Finance, Economics, Healthcare Management, or related field.
• 2–3 years of professional experience in one of the following:
• Management consulting (exposure to healthcare, infrastructure, or financial services ideal)
• Investment banking or corporate finance (experience in structured finance, leasing, or project finance)
• Healthcare strategy, health tech, or medical equipment sector

Desirable Characteristics & Skills:

Core Requirements

• Strong financial and commercial acumen: advanced Excel/financial modelling and ability to analyze unit economics, leasing structures, and pay-per-use models.
• Understanding of healthcare delivery models in emerging markets and/or medical equipment financing.
• Excellent business writing and presentation skills in English, with ability to prepare board- and investor-level materials.
• Strong research, analytical, and problem-solving skills with ability to translate data into clear insights.
• Proficiency in PowerPoint and financial analysis tools.
• Ability to manage projects independently and drive coordination across functions.

Preferred/Desirable

• Familiarity with equipment leasing or asset financing models.
• Experience working in emerging markets (Africa strongly preferred).
• Exposure to AI productivity tools (e.g., ChatGPT, Perplexity).
• Entrepreneurial mindset: proactive, resourceful, comfortable with ambiguity.
• Ability to thrive in a
  remote-first, multicultural environment
• Willingness to travel.

What we offer

• Competitive salary aligned with early-career strategy/finance roles.
• Direct exposure to CEO-level decision-making and investor conversations.
• A high-impact role in a fast-scaling, purpose-driven company.
• Mentorship and growth opportunities within a leadership track.
• Remote flexibility, with preference for candidates based in Johannesburg or Accra.

To Apply:
Send your CV + a short note on why you're excited about this role to

EASE Holdings BV (EASE) and its affiliate companies are equal opportunity employers and prohibit discrimination and harassment of any kind.  We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All our employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, religion or belief, family, parental status, etc., and we encourage candidates of all ages to apply.

Purpose of the Role

The purpose of the role is to manage the Performance Analytics function to provide a service to various departments including Operations, Distribution and Investment teams. This role is responsible for supplying advanced quantitative performance-related data to the business. You will perform ongoing development and research of quantitative solutions for a variety of performance and analytics issues and will be required to provide valuable insights and an understanding into the funds’ performance and risk. In addition, you will come up with innovative ways to automate internal and external performance and general portfolio reporting so that stakeholders receive value-added information.

• Set up, manage and continuously improve the Performance Analytics function for the business.
• Investigate and attend to investment performance and related data queries from Operations, Distribution and Investment teams.
• Provide performance reporting on a total fund level as well as an asset class level and their corresponding benchmarks.
• Perform contribution to return and attribution calculations by security, asset class and geography among others.
• Generate and compile monthly, quarterly and bespoke performance attribution and risk management reports for internal and external clients, while ensuring the integrity of the data provided.
• Implement and drive the company’s compliance with GIPS standards.
• Maintain and update the internal performance reporting systems to ensure accurate and timely data integration and protect data integrity.
• Audit attribution and risk output, and research/resolve variances as necessary.
• Partner with the Investment and Distribution teams in the preparation of presentations and reports for clients and consultants.
• Conduct general data and performance analytics project work for the business.
• Understand and monitor market trends, benchmark index movements, macro-economics and industry on-goings to provide meaningful and relevant insights to stakeholders.
• Stay relevant and up to date with legislations and new developments.

Qualifications

• Honours degree in Computational & Applied Maths, Stats, Investment Management, Finance, Economics or similar
• Certificate in Investment Performance Management is an advantage

Experience and Skills

• Minimum 3 years portfolio performance analysis experience within a similar environment
• Advanced Excel skills
• Knowledge of Global Investment Performance Standards
• Demonstrate knowledge of the Asset management industry, including local and international best practice for performance calculation methods and standards
• Strong ability to work with technology applications, and databases
• Familiarity with risk analysis principles preferred
• Familiarity with performance attribution/risk management software preferred

Competencies

• Action and deadline orientated
• Analytical
• Attention to detail
• Initiative
• Innovation
• Interpersonal skills
• Motivation
• Planning and organising
• Problem solving
• Quality orientation
• Team work

To apply for this role please send your CV and supporting documentation to

Purpose of the Role

The purpose of the role is to manage the Performance Analytics function to provide a service to various departments including Operations, Distribution and Investment teams. This role is responsible for supplying advanced quantitative performance-related data to the business. You will perform ongoing development and research of quantitative solutions for a variety of performance and analytics issues and will be required to provide valuable insights and an understanding into the funds’ performance and risk. In addition, you will come up with innovative ways to automate internal and external performance and general portfolio reporting so that stakeholders receive value-added information.

• Set up, manage and continuously improve the Performance Analytics function for the business.
• Investigate and attend to investment performance and related data queries from Operations, Distribution and Investment teams.
• Provide performance reporting on a total fund level as well as an asset class level and their corresponding benchmarks.
• Perform contribution to return and attribution calculations by security, asset class and geography among others.
• Generate and compile monthly, quarterly and bespoke performance attribution and risk management reports for internal and external clients, while ensuring the integrity of the data provided.
• Implement and drive the company’s compliance with GIPS standards.
• Maintain and update the internal performance reporting systems to ensure accurate and timely data integration and protect data integrity.
• Audit attribution and risk output, and research/resolve variances as necessary.
• Partner with the Investment and Distribution teams in the preparation of presentations and reports for clients and consultants.
• Conduct general data and performance analytics project work for the business.
• Understand and monitor market trends, benchmark index movements, macro-economics and industry on-goings to provide meaningful and relevant insights to stakeholders.
• Stay relevant and up to date with legislations and new developments.

Qualifications

• Honours degree in Computational & Applied Maths, Stats, Investment Management, Finance, Economics or similar
• Certificate in Investment Performance Management is an advantage

Experience and Skills

• Minimum 3 years portfolio performance analysis experience within a similar environment
• Advanced Excel skills
• Knowledge of Global Investment Performance Standards
• Demonstrate knowledge of the Asset management industry, including local and international best practice for performance calculation methods and standards
• Strong ability to work with technology applications, and databases
• Familiarity with risk analysis principles preferred
• Familiarity with performance attribution/risk management software preferred

Competencies

• Action and deadline orientated
• Analytical
• Attention to detail
• Initiative
• Innovation
• Interpersonal skills
• Motivation
• Planning and organising
• Problem solving
• Quality orientation
• Team work

To apply for this role please send your CV and supporting documentation to

Listing reference: arcmt_

Listing status: Under Review

Apply by: 29 August 2025

Job category: Business Analyst

Contract: Permanent

Remuneration: Market Related

EE position: No

Part of the worldwide ArcelorMittal group with an industrial presence in 27 countries, ArcelorMittal South Africa Limited is the largest steel producer on the African continent, with a production capacity of 5 million tonnes of liquid steel per annum. Both flat and long steel is produced in hundreds of grades and specifications. Steel is as relevant as ever to the future success of our world. As one of the only materials to be completely reusable and recyclable, it will play a critical role in building the circular economy of the future. Steel will continue to evolve, becoming smarter, and increasingly sustainable. At ArcelorMittal, our goal is to help build a better world with smarter steels.At ArcelorMittal South Africa, our "We Care" value drives our unwavering commitment to safety and zero harm for our employees. We seek applicants who share this dedication and are ready to uphold our high safety standards. It is essential to regularly check your emails for updates regarding your application status. We utilise "Wamly", a one-way recorded interview platform, to streamline our hiring process. Should you receive an invitation to complete a recorded interview, please ensure it is submitted by the specified deadline. Timely completion of this step is crucial for your application to be considered for the opportunity. We appreciate your diligence in this process and look forward to your participation.

ArcelorMittal South Africa is hiring for a Specialist, Business Analytics, Business Strategy - Vanderbijlpark- (S4)

• Working inside the Business Analytics team to extract information, develop models and generate knowledge, and automate output for commercial-related performance, trends and analysis
• Support to other functions in the Business Analytics division (including Finance, procurement, compliance and commercial)
• Support to optimize the functions of the Commercial team
• Coordinating efforts in the team to support other functions such as contract compliance, development and other

• National Diploma (NQF 6/10) in Information Technology / Computer Science / Business Analytics
• A Bachelor's degree will be advantageous
• Any business studies will be advantageous

• Preferably strong experience in any or all of the following:
• Safety
• Health
• Human Resources
• Finance
• Good experience with SQL programming and data analytics. This is mandatory.
• Some experience with Power Bi (including DAX expressions) is advantageous
• Some experience with ETL (Extract, Transform, and Load) will be advantageous
• Thorough understanding of ArcelorMittal’s business processes from end-to-end perspective

• Strong Reporting and Analytical skills
• Strong business acumen
• Ability to learn new skills in data analysis, data extraction and data transformation
• Derive patterns and insights from data that drive business value
• Excellent communication and co-ordination skills
• Innovation and execution skills
• Customer and results orientation
• A keen interest to learn and apply new analytical and automation tools (Power BI, Power Pivot, SQL, Power Automate and advanced Excel)

Overview

Alliance Banking Senior Business Analyst – Key Requirements

• 1. Business Analysis & Strategy Alignment Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment. Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services. Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions. Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.
• 2. Financial Services & Regulatory Knowledge Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances). Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements. Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.
• 3. Process Design & Optimisation Experience in documenting and improving end-to-end business processes, especially those involving external partners. Ability to model workflows using tools such as BPMN, Visio, or Lucidchart. Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.
• 4. Data Analysis & Insights Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance. Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis. Understanding of data governance and quality, especially in integrated partner environments.
• 5. Partner & Stakeholder Management Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners. Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution. Confidence in participating in governance committees, product working groups, and external partner discussions.
• 6. Project Management & Agile Delivery Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning. Exposure to JIRA, Confluence, DevOps, Trello, or similar tools. Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.
• 7. Documentation & Communication Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting. Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories. Experience in preparing partner onboarding documentation, SOPs, and support playbooks.
• 8. Qualifications & Experience Bachelor’s Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous). Minimum of 5–8 years’ experience in business analysis within banking or FinTech environments. Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.