7 Administrative jobs in Welkom

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Pre-Authorization Data Co-ordinator for our US-based client providing dental care to residents in nursing home facilities. The role is focused on data entry and accuracy, supporting the team in turning facility data into usable resources for the marketing department.

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current/past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients/individuals from the database.
• Compile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

• Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
• Comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
• Ability to follow structured processes and ensure all required documentation is complete.
• Professionalism in handling sensitive information with confidentiality.
• Dependable, task-focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting

Location: Soweto, Gauteng, South Africa; Pretoria, Gauteng, South Africa; Midrand, Gauteng, South Africa; Alberton, Gauteng, South Africa; Mokopane, Limpopo, South Africa; Aggeneys, Northern Cape, South Africa; Graaff-Reinet, Eastern Cape, South Africa

Overview

STA Personnel Solutions South Africa — a global BPO partnering with a USA-based client offering ABA Therapy — is seeking a diligent Compliance Coordinator to ensure timely submission and verification of session notes by RBTs. This role involves daily follow-ups with field staff regarding unsubmitted or unverified session notes from the previous day, using the Rethink platform. The ideal candidate must possess excellent communication skills, a proactive approach to accountability, and the ability to manage a high volume of interactions in a way that remains approachable and respectful.

• Daily Monitoring: Pull reports from the Rethink platform to identify unsubmitted or unverified session notes from the previous day.
• Staff Follow-Up: Contact RBTs via email, phone, or text to remind and assist them in completing their session notes. Utilize existing email templates for consistency.
• Issue Resolution: Identify and address any technical issues or barriers preventing timely submission, escalating concerns to the supervisor when necessary.
• Documentation: Maintain accurate records of follow-up communications and outcomes.
• Relationship Management: Approach interactions with RBTs in a friendly and supportive manner to encourage compliance without causing discomfort.

• Experience: Prior experience in the US healthcare sector is preferred. Familiarity with Applied Behavior Analysis (ABA) practices and the role of RBTs is highly advantageous.
• Technical Skills: Proficiency in using electronic health record systems; experience with the Rethink platform is a plus.
• Communication Skills: Strong verbal and written communication skills with the ability to convey reminders and instructions clearly and empathetically.
• Organizational Skills: Ability to manage a large volume of follow-ups daily, ensuring no RBT is overlooked.
• Problem-Solving: Capable of identifying issues hindering session note submission and collaborating with team members to find solutions.
• Interpersonal Skills: Approachable and friendly demeanor to encourage positive relationships with field staff.

• Understanding of ABA terminology and the importance of session notes in client progress tracking.
• Experience in a compliance or quality assurance role within a healthcare setting.
• Ability to adapt communication styles to suit different personalities and situations.

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: IT Services and IT Consulting

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Pre-Authorization Data Co-ordinator for our US-based client providing dental care to residents in nursing home facilities. The role is focused on data entry and accuracy, supporting the team in turning facility data into usable resources for the marketing department.

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current/past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients/individuals from the database.
• Compile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

• Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
• Comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
• Ability to follow structured processes and ensure all required documentation is complete.
• Professionalism in handling sensitive information with confidentiality.
• Dependable, task-focused, and able to work independently while supporting the team.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting

We are looking for a proactive and organized Office Manager to oversee the smooth and efficient running of our office operations. The ideal candidate will be responsible for a variety of tasks including procurement, travel bookings, meeting scheduling, document management, and local assistance for remote team members. The Office Manager will play a crucial role in ensuring that our office functions effectively and that all administrative tasks are completed in a timely manner.

This is a 3 months contract role. (Remote in SA)

• Day-to-day procurement activities, including creating Purchase Orders.
• Handling travel and accommodations bookings for employees.
• Scheduling meetings and coordinating events as needed.
• Receiving invoices and scanning them to Sharepoint for record-keeping.
• Distributing local documentation and ensuring its accuracy and completeness. Engaging with local parties on a face-to-face basis as necessary.
• Providing coverage for the local reception desk when required.
• Managing incoming telephone calls and emails, relaying messages promptly.
• Scanning office documentation to our online filing solution for easy access and organization.
• Offering local assistance as needed to remote team members, ensuring their requirements are met efficiently.

• Bachelor's degree in business administration or relevant field preferred.
• Proven experience in office management or administrative roles.
• Familiarity with procurement processes and Purchase Order management systems.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in completing tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Ability to work independently with minimal supervision.
• Flexibility and adaptability to changing priorities and responsibilities.
• Experience in a similar role.
• Knowledge of document management systems and online filing solutions.
• Previous experience providing support to remote team members or working in a global organization.

Assistant Banquet Manager – Welkom, South Africa

We are looking for an Assistant Banquet Manager who will plan, organize, control and direct the work of employees in the Banquet Department while ensuring guest satisfaction. This person will have strong leadership, interpersonal and analytical skills, be able to prioritize and adapt to the changing needs of the operation, and evidence a solid work ethic, good business acumen and a passion for service. Prior experience in a mixed-use residential hotel is preferred.

Responsibilities include but are not limited to:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.