61 Administration jobs in Germiston

ABOUT THE ROLE

Youll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, youll demonstrate a professional and welcoming manner to all those who visit, live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time, also taking the lead on coordinating any testing requirements, organising couriers and associated administrative tasks.

Our homes are fun, so youll also assist with the planning and management of events that take place in the home, including celebrating residents milestone birthdays, fetes, employee presentations or other activities planned by our Activities Coordinator.

In joining us, youll also become part of our extended family. Youll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Overview

Administration Assistant

Youll support the Home Manager with a full range of reception administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries youll demonstrate a professional and welcoming manner to all those who visit live and work in our homes. You will be responsible for ensuring that all our visitors follow the infection control rules in force at any given time also taking the lead on coordinating any testing requirements organising couriers and associated administrative tasks.

• Support the Home Manager with reception, administrative and basic finance activities.
• Be the first point of contact for enquiries and maintain a professional and welcoming demeanor.
• Ensure visitors follow infection control rules and coordinate testing requirements.
• Organise couriers and related administrative tasks.
• Assist with planning and management of events in the home (e.g., celebrating residents' milestone birthdays, fetes, employee presentations) in coordination with the Activities Coordinator.

Our homes are fun so youll work alongside other team members who are passionate about providing a safe environment as well as warmth and kindness to all those who live and work in our homes.

• Aviation Safety
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Employment Type : Full Time

Experience : years

Vacancy : 1

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose
To plan, manage, and control the Pensioner Payroll Administration team, ensuring accurate and compliant annuity payments, effective client servicing, and alignment with regulatory, operational, and business objectives. This role is responsible for leading a specialist team while supporting innovation, service excellence, and continuous improvement in line with the broader client service strategy.

Requirements
Experience and Qualifications

• Matric (NQF Level 4).
• Relevant tertiary qualification (e.g., Administration, Finance, Payroll).
• 6–8 years' experience in financial services, with at least 3 years in a leadership role.
• Extensive knowledge of annuity/pensioner payroll processes and regulations.
• Experience in retirement fund administration and compliance with SARS and FSB regulations.
• Advanced Excel and payroll systems proficiency.

Duties & Responsibilities
Client Service & Administration

• Oversee pensioner payroll operations, including annuity payments, tax reconciliations, and death claim processing.
• Ensure accuracy and timely delivery of monthly payrolls, medical aid reconciliations, and pensioner communications.
• Resolve escalated and complex client queries and ensure client satisfaction through proactive service.
• Monitor SLA adherence and service performance across the pensioner payroll function
• Workflow management: Daily workflow management and effective resource planning. Problems identified & resolved. Service Level Agreements adherence and production statistics.
• Ensure payroll documentation, communications, and reporting meet both internal and regulatory requirements.
• Engage and retain clients within the pensioner payroll portfolio to ensure ongoing satisfaction and service continuity.
• Deliver consistent service to internal and external clients, in line with TCF principles and company values.
• Define and uphold service practices that build rewarding relationships and exceptional client service.

Compliance & Process

• Ensure strict adherence to Pension Funds Act, SARS guidelines, and governance requirements.
• Oversee the completion and submission of PAYE returns (EMP201, EMP501) and issue year-end tax certificates (IRP5/IT3a).
• Monitor audit preparedness and resolve audit findings timeously.
• Embed risk controls and ensure processes such as proof of existence checks, payroll changes, and reconciliations meet quality standards.
• Assess and implement operational efficiencies across the payroll function.
• Implement sound financial controls and manage expenditure within budget.
• Ensure risk management and governance policies are followed and manage exposure to liability.

Collaboration, Stakeholder Engagement & Coaching

• Build and maintain strong relationships with internal teams (e.g., Tax, Finance, Audit) and external clients or service providers.
• Guide and mentor Senior Administrators and Administrators to build capacity and strengthen technical knowledge.
• Represent the team in client meetings and operational forums to address concerns or deliver insights.
• Foster a collaborative and inclusive team environment that prioritizes open communication and shared success.
• Support consistent service delivery to all internal departments through cross-functional collaboration.

Innovation & Strategic Development

• Identify and implement opportunities for process improvement, automation, and cost efficiency.
• Stay up to date with industry changes, legislation, and technology trends that affect pensioner payroll administration.
• Contribute to strategic planning for client service excellence and operational resilience.
• Champion innovation and change agility within the team by encouraging a proactive approach to problem-solving.
• Identify and report on system-related issues and market trends that may impact service or compliance

People Management & Leadership

• Lead, manage, and develop the pensioner payroll team to achieve high performance and engagement.
• Set clear performance objectives, conduct regular reviews, and provide feedback to support growth.
• Create a positive work climate that promotes accountability, motivation, and well-being.
• Enable a learning culture by encouraging the sharing of ideas, issues, and solutions.
• Monitor individual and team performance to ensure alignment with business objectives.
• Demonstrate exemplary leadership through active involvement and alignment with organisational values.

Competencies

• Business Acumen.
• Client Commitment.
• Drive for Results.
• Change Leadership and Innovation.
• Collaboration and Stakeholder Influence.
• Operational Excellence.
• Coaching and People Development.
• Governance and Risk Awareness.

Role
We are looking for a highly organized and efficient admin assistant to provide administrative and operational support to our operations manager. This demanding role requires:

• Initiative and discretion
• Attention to detail
• Ability to work under pressure
• Comprehensive office and executive support skills

We are looking for a highly organized and efficient admin assistant to provide administrative and operational support to our operations manager. This demanding role requires:

• Initiative and discretion
• Attention to detail
• Ability to work under pressure
• Comprehensive office and executive support skills

• Diary and calendar management
• Organising travel, transport, and accommodation for business
• Preparing, compiling, and editing presentations, reports, and correspondence
• Full office admin: filing systems (digital and physical), document typing, formatting, and review

• Matric essential, relevant admin qualification beneficial
• Advanced Excel / Microsoft skills
• Tech-savvy and systems proficient
• Reliable transport
• Willing to work after hours and weekends when required

• 3+ years' experience in a Personal Assistant role

• Excellent verbal and written communication skills
• Ability to multitask, prioritise and work to non-negotiable deadlines
• Proactive problem-solving and critical thinking
• Strong attention to detail and urgency
• Adaptability and emotional intelligence in a dynamic leadership environment
• Professional discretion and a calm demeanour under pressure

Shoprite endeavours to provide feedback to all candidates whenever possible. However, if you do not hear from one of our Recruiters within 30 days, please accept that your application was unsuccessful

Creating contracts and agreements on behalf of agents.

• Scheduling appointments and meetings for the team.

• Organising team events and marketing seminars.

• Maintaining office supplies and equipment, working closely with the marketing resources to create an inspiring workplace

• Answering telephones and taking messages where appropriate, as well as answering client queries either by email or in person on behalf of registered agents

• Managing client information requests and other related enquiries

• Monitoring of Social media accounts

• Marketing duties as determined from time to time

Our client is seeking a Senior Administration Assistant to support their growing team. The successful candidate will be responsible for ensuring efficient administrative support, maintaining compliance, and offering excellent client service. This role is ideal for someone with strong organisational skills, a proactive attitude, and the ability to thrive in a high-performance environment.

Working Hours: Monday to Friday: 08:00-17:00

Area: Bedfordview, Johannesburg

Office based position

Minimum requirements:

• Strong administrative skills are required
• Experience in The Financial industry such as Broking / Insurance is beneficial
• Knowledge of Microsoft 365 (Excel, Word and PowerPoint) is required
• Own transport is required
• Ability to travel to clients on exception
• Quick learner with systems

Duties will include, but is not limited to :

• Organise and maintain accurate records and filing systems for easy retrieval and compliance.

• Ensure timely issuing of documents and monitor adherence to relevant policies, procedures, and regulations.

• Respond to and resolve client queries promptly and professionally to maintain strong client relationships.

Please note : Only shortlisted candidates will be contacted