41 jobs in HR Genie

Title: IT Officer

Department: Operations

Duration: Fixed-term Contract (FTC)

Reporting to: Operations Manager

Location: Preference will be given to candidates based at one of Greenpeace Africa's (GPAF) operational offices (South Africa, Cameroon, Senegal, Kenya, DRC, Mauritius). However, flexibility is offered for other locations within Africa, as GPAF operates a hybrid working model with work-from-home as the primary base.

Purpose of the Role

The IT Officer is responsible for the administration, maintenance, and security of the organisation's IT infrastructure, including servers, networks, systems, and end-user support. This role ensures scalability, operational efficiency, high availability, security, and performance of IT systems and services, supporting business continuity and digital operations in line with organisational objectives.

Main Responsibilities

Systems, Servers & Virtualisation

• Administer and maintain VMware virtual environments.
• Manage Linux and Windows server operating systems.
• Monitor system performance, server health, storage usage, and resource optimisation.
• Perform system monitoring, patch management, upgrades, configuration management, and preventative maintenance to minimise downtime and enhance operational performance.
• Support and maintain VMware, Linux, macOS, and Windows environments, ensuring stability and reliability across all GPAF regional offices.
• Conduct routine backup testing, restoration, and disaster recovery procedures.

Network & Infrastructure Management

• Configure and maintain LAN, WAN, wireless networks (WAPs), routers, and switches.
• Support connectivity for workstations, internet, intranet, and web applications, ensuring reliable and efficient access across all locations.
• Monitor network performance, including Wi-Fi and LAN speed.
• Troubleshoot advanced network and infrastructure issues, including ISP, ADSL, routers, and connectivity failures, coordinating solutions to maintain business continuity.
• Ensure proper operation of UPS systems, air conditioning, and data centre infrastructure.
• Support infrastructure scalability, standardisation, and ongoing improvement initiatives aligned with organisational needs.

Cybersecurity & Data Protection

• Ensure confidentiality, integrity, and availability (CIA) of enterprise data.
• Implement and enforce cybersecurity policies and best practises.
• Maintain and uphold IT security policies, procedures, and access controls to protect organisational systems and assets.
• Manage user access control, permissions, and identity management.
• Monitor systems for suspicious activity, vulnerabilities, and security breaches.
• Support firewall configuration, antivirus protection, and endpoint security tools.
• Conduct regular security audits, vulnerability assessments, and risk analyses to ensure compliance with policies and industry standards.
• Ensure adherence to data protection and privacy regulations.
• Support incident response and cyber incident reporting procedures.
• Lead and contribute to cybersecurity initiatives, including CIS security framework implementation and OKTA SSO integration, to strengthen system and identity security.

End-User Support and Troubleshooting (Service Desk)

• Provide first-level IT support via a ticketing system for hardware and software issues, including advanced troubleshooting for complex problems.
• Ensure timely resolution of user tickets and maintain accurate records.
• Deliver ongoing user training on new systems, software, and tools during onboarding and offboarding processes.
• Log, track, and resolve hardware and software incidents efficiently.
• Manage support operations, maintaining high service levels across all National Regional Offices (NROs).
• Administer user accounts, permissions, and access rights through WorkspaceOne (MDM), OKTA SSO, and Bitwarden to ensure secure system access.

Second-Level Technical Support

• Provide advanced troubleshooting for network, video conferencing, and ISP-related issues.
• Resolve complex infrastructure and system problems escalated from first-line support.
• Assist team members with technical expertise and issue resolution.
• Maintain service continuity and minimise system downtime.

Key Working Relationships

• Technology Vendors (Hardware/Software Providers)
  • Negotiate and manage contracts for IT hardware, software, and services.
  • Evaluate new technologies aligned with organisational needs.

KEY RESPONSIBILITIES
Responsible for providing a tax compliance service to individual, trust, estate and company portfolio
clients of Sanlam Private Wealth. The role is key to securing and retaining the managed share
portfolios of the Portfolio Management team.

WHAT WILL YOU DO?
Accurately compute, complete and submit provisional tax returns

Arrange provisional tax payments

Accurately compute, complete and submit annual tax returns

Accurately compute, complete and submit annual tax returns for deceased estates

Arrange assessed tax payments
Check income tax assessments
Submit supporting documents
Lodge objections
Correspond with clients and SARS
Resolve client and SARS queries within the legislated timeframes
Obtain tax clearances
Attend to cessation of tax residency matters
Keep abreast of applicable legislation
Accurately and timeously maintain records relating to tax clients, including filing
Arrange for the recovery of fees relating to tax work undertaken
Contribute to internal and client communications
Consolidate and grow the tax book

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?
Willingness to learn
Client focus building strong relationships with clients and colleagues
Collaboration working inclusively with others
Resilience working to deadlines and under pressure
Excellent written English

QUALIFICATIONS AND EXPERIENCE
Relevant post graduate qualification
Registration as a tax practitioner in good standing
Five or more years experience in a similar role where work was undertaken independently and without assistance
A proven track-record

KEY RESPONSIBILITIES
Responsible for providing a tax compliance service to individual, trust, estate and company portfolio
clients of Sanlam Private Wealth. The role is key to securing and retaining the managed share
portfolios of the Portfolio Management team.

WHAT WILL YOU DO?
Accurately compute, complete and submit provisional tax returns

Arrange provisional tax payments

Accurately compute, complete and submit annual tax returns

Accurately compute, complete and submit annual tax returns for deceased estates

Arrange assessed tax payments
Check income tax assessments
Submit supporting documents
Lodge objections
Correspond with clients and SARS
Resolve client and SARS queries within the legislated timeframes
Obtain tax clearances
Attend to cessation of tax residency matters
Keep abreast of applicable legislation
Accurately and timeously maintain records relating to tax clients, including filing
Arrange for the recovery of fees relating to tax work undertaken
Contribute to internal and client communications
Consolidate and grow the tax book

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?
Willingness to learn
Client focus building strong relationships with clients and colleagues
Collaboration working inclusively with others
Resilience working to deadlines and under pressure
Excellent written English

QUALIFICATIONS AND EXPERIENCE
Relevant post graduate qualification
Registration as a tax practitioner in good standing
Five or more years experience in a similar role where work was undertaken independently and without assistance
A proven track-record

Shape risk, protect industries, and make impactful underwriting decisionsstep into a dynamic Commercial Agri Underwriter role where your expertise drives smart coverage solutions for businesses, farms, and beyond.

• Formal Education

  • Matric
    NQF 5 in Short-Term Insurance
    Regulatory Exam Level 1
    A minimum of five years of relevant commercial underwriting experience
    Commercial Lines Class of Business
    DOFA confirmation from FSB
    Cardinal 360 system experience will be an advantage

will enable you to fullfill the following duties:

• Effectively maintaining underwriting standards and providing quality client service:
• Effectively maintaining underwriting standards and providing quality client service:
• Issuing new policies, renewals, and endorsements on the C360 System
• Prepare new business quotes.
• Underwrite in accordance with standards, policies and procedures
• Support the sales team in acquiring and retaining profitable business
• Attend to administration and written communication
• Ensure that all documentation is processed accurately & correctly
• Ensure documentation is checked and authorised if appropriate prior to dispatch
• Ensure queries are resolved as per company standards
• Negotiating renewal terms and preparing the renewal documentation.
• Ensure renewal reviews are completed timeously
• Ensure retentions are calculated
• Request and monitor survey and survey requirements as per laid down procedures
• Correct unprofitable policies
• Ensure policies are not overexposed
• Checking policies before sending to clients
• Telephone contact with clients when they phone in with queries or amendments/ additional covers
• Saving all work electronically
• Service delivery to ensure customer satisfaction
• Maintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards.
• Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved.
• Develop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goals
• Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery.
• Maintain effective people practices
• Align own behaviour with the organisation's culture and values.
• Share and transfer product, process, and systems knowledge to colleagues.
• Collaborate and work with the Underwriting team to ensure required service levels are delivered.
• Continuous improvement to ensure effective service
• Ensure adherence to organisational policies, practices, and procedures.
• Identify and recommend areas / ways to improve processes

We are looking for an experienced and driven CRM Executive to join a dynamic team. This role is ideal for someone who enjoys working with customers, building strong relationships, and helping grow business accounts.

Requirements:

• Minimum 56 years experience in CRM, customer service, or marketing.
• Experience in logistics or e-commerce is an advantage.
• Experience using CRM systems (e.g. Salesforce, HubSpot) is beneficial.
• Strong understanding of customer relationship management.
• Speak and Write Afrikaans.

Qualifications:

• Bachelors degree in Business, Marketing, Logistics, or a related field (preferred).

Purpose of the Role:

You will be responsible for managing customer relationships, improving customer satisfaction, and identifying growth opportunities within existing accounts.

Key Responsibilities:

• Build and maintain strong relationships with key customers and decision-makers.
• Identify and drive growth opportunities within customer accounts.
• Work closely with internal teams to meet customer needs and expectations.
• Ensure high levels of customer satisfaction and retention.
• Understand customer needs and provide suitable solutions.
• Meet sales targets and business objectives.
• Support and coordinate service delivery to clients.

Key Skills:

• Strong communication and relationship-building skills.
• Customer-focused with a problem-solving mindset.
• Ability to manage multiple tasks and work under pressure.
• Good attention to detail and time management.
• Team player with the ability to work across departments.
• Results-driven with strong business understanding.

A national new generation independent financial planning business is looking for a Financial Advisor to join the team.

Qualification:

• Minimum bachelors degree in financial planning or similar.
• Regulatory Examination 5 for representatives.
• CERTIFIED FINANCIAL PLANNER® Professional will be added advantage.

Experience :

• Minimum 5 Years in financial advisory role.

Key Responsibilities :

• Financial Planning: Conduct comprehensive financial assessments of clients, understanding their financial goals, analysing their current financial situation, and create personalised financial plans to achieve those goals.
• Investment Management: Recommend suitable investment strategies and products based on the client's risk tolerance, time horizon, and financial objectives. Monitoring and managing investment portfolios to optimize performance and align with the client's goals.
• Retirement Planning: Assist clients in planning for their retirement by estimating retirement needs, recommending retirement accounts, and devising strategies to accumulate sufficient funds for a comfortable retirement.
• Tax Planning: Provide guidance on tax-efficient investment strategies and suggest ways to reduce tax liabilities through proper tax planning techniques.
• Client Education: Educating clients about various financial concepts, investment options, and economic trends to enhance their financial literacy and empower them to make informed decisions.
• Compliance and Regulatory Adherence: Ensuring compliance with relevant financial regulations, laws, and industry standards, as well as maintaining appropriate fit and proper requirements.
• Client Relationship Management: Build strong, long-term relationships with clients by providing exceptional service, regular communication, and being accessible to address their financial concerns.
• Market Research and Analysis: Stay informed about the latest market trends, economic developments, and financial products to offer well-informed advice to clients.
• Continual Professional Development: Engage in ongoing education and training to stay updated on industry changes, new investment options, and evolving financial planning strategies.
• Networking and Business Development: Build and expanding a network of potential clients and industry contacts to grow your client base and business.
• Ethical Conduct: Maintain the highest ethical standards and putting clients' interests first in all financial recommendations and interactions.

Our client, a well established investment institution, requires the expertise of a qualified financial professional.

Education:

Postgraduate Diploma in Financial Planning

Working toward or having achieved Certified Financial Planner® (CFP) status

At its core, the paraplanners role is to assist financial advisors by preparing financial plans, conducting technical analysis, and ensuring compliance with regulatory standards. This includes:

- Conducting financial needs analyses (risk, pre-retirement, post-retirement)
- Preparing investment proposals and client review files
- Managing client relationships and coordinating with product providers
- Ensuring documentation complies with CAR, POPI, FICA, and FAIS regulationJob
- Performing quality control and overseeing implementation of advice
- In-depth understanding of financial planning systems and tools used.

Research and Data Gathering: Collecting and analyzing client financial information, market data, and product details.

Product and Strategy Analysis: Evaluating financial products, investment opportunities, and assisting the advisor with implementing suitable strategies.
Proficiency in: X-Plan, financial planning software, and CRM systems. Strong analytical, communication, and presentation skills.

Important : capable of stepping into an advisors role in case of emergency, ensuring continuity of service and client care. This requires not only technical competence but also the ability to engage professionally with clients and uphold the firms standards.
While some paraplanners use the role as a stepping stone to become a financial advisor, others choose to remain in this capacity long-term, contributing deeply to the planning process and client outcomes.

Were looking for a proactive Assistant Silo Manager to support daily grain operations. If youre organised, detail‑driven, and strong with people and admin, this role could be a great fit.

What youll bring:

Experience in silo operations

Strong administrative + systems skills

Good communication and teamwork ability

Leadership potential and a hands‑on mindset

If youre ready to grow your career and support a high‑performing operation, wed love to connect.

Ons is op soek na n bekwame en betroubare Trekkerwerktuigkundige om by ons span aan te sluit en te verseker dat landboumasjinerie doeltreffend gediens, in stand gehou en herstel word. As jy passievol is oor gehalte‑vakmanskap, probleemoplossing en die ondersteuning van boere met betroubare toerustingprestasie, is hierdie rol ideaal vir jou.

Wat jy sal meebring:

• n Erkende ambagskwalifikasie
• Bewese ondervinding in die diens en herstel van trekkers en landbou‑toerusting
• n Soliede begrip van diensskedules, herstelwerk en voorkomende instandhouding
• Selfversekerde kommunikasie‑ en kliëntehanteringsvaardighede
• Vermoë om onafhanklik en as deel van n span te werk

Die rol bestaan uit:

• Diens en herstel van toerusting
• Evaluering van toerusting om herstelbehoeftes te bepaal
• Hantering van werkstate en opleiding van personeel

As jy gereed is om tot n hoëpresterende werkswinkel by te dra en die landbougemeenskap met kundige tegniese diens te ondersteun, sal ons graag met jou wil skakel.