Explore administrative job opportunities in What Administrative Jobs are in Cape Town?
Showing 44 Administrative jobs in Cape Town
Duty Manager
Posted 4 days ago
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Job Description
- To manage and oversee the daily operations in the hotel,
- Maintaining the required operating and service standard,
- Handling and resolving guest queries and complaints,
- Guest comment management,
- A high level of leadership and motivational skills,
- Must be trustworthy and able to work with the hotel and guest money,
- Handle email requests in a professional and effective manner,
- Handle guest inquiries in a professional and effective manner,
- Ensure knowledge of hotel room categories and layout of the property,
- Ensure knowledge of different offerings at the property,
- Assisting in the management of guest accounts:
- Operate the hotels Property Management System: OPERA Cloud,
- Check guest in upon arrival and check them out upon departure,
- Operate the switchboard and direct calls,
- Restaurant bookings and hotel reservations
- Assisting in the daily operations in the Food and Beverage department during meal periods,
- Liaise effectively between departments.
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Job Description
- Grade 12 (Matric)
- Hospitality qualification or diploma advantageous
- Minimum 3 years' experience as a Night Manager, Duty Manager or Front Office Supervisor within a 4 or 5-star hotel
- Boutique hotel experience highly advantageous
- Strong working knowledge of Opera PMS or a is essential
- Excellent understanding of front office procedures, night audit, cash handling and hotel operations
- Strong leadership, problem-solving and decision-making abilities
- Excellent communication and guest relations skills
- Well-presented, professional and service-driven
- Must be able to work permanent night shifts, weekends and public holidays
- Valid South African ID or valid work permit
- Manage all overnight hotel operations and ensure seamless service delivery
- Complete the night audit accurately and reconcile daily revenue
- Oversee front office operations including arrivals, departures and guest requests
- Handle guest complaints and emergency situations professionally and efficiently
- Ensure the safety and security of guests, staff and hotel property throughout the night
- Conduct regular property inspections and ensure operational standards are maintained
- Prepare management reports and handover documentation for the morning team
- Monitor cash handling procedures and ensure financial controls are followed
- Coordinate with housekeeping, maintenance and security teams to resolve overnight operational issues
- Maintain the highest standards of guest service expected within a luxury boutique hotel
We are looking for a mature, proactive and guest-focused hospitality professional who is comfortable working independently and taking ownership of the hotel during the night shift. The successful candidate will be calm under pressure, highly organised, and committed to delivering exceptional guest experiences while maintaining the highest operational standards.
Only candidates who meet the minimum requirements will be contacted.
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Guest Experience Manager
Posted 4 days ago
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Job Description
- Matric Certificate (Grade 12)
- South African ID or Valid Work Permit
- Hospitality Management or Hotel School qualification (advantageous)
- Minimum 35 years' experience in a Guest Experience Manager, Guest Relations Manager, Front Office Manager, or similar leadership role within a 4-star or 5-star hotel
- Previous experience leading a Guest Experience or Guest Relations team essential
- Strong hands-on OPERA PMS experience essential
- Excellent computer literacy, including Microsoft Office
- Outstanding communication, interpersonal, and leadership skills
- Strong problem-solving and complaint resolution abilities
- Excellent organisational skills with the ability to manage multiple priorities simultaneously
- In-depth knowledge of Cape Town attractions, experiences, restaurants, and tourism offerings advantageous
- Ability to work shifts, weekends, and public holidays
- Professional grooming and presentation
- CV must be fully updated prior to submission
- Leading and developing the Guest Experience team to deliver exceptional service throughout the guest journey
- Creating memorable guest experiences through personalised service and proactive guest engagement
- Managing VIP arrivals, group welcomes, special occasions, room amenities, and personalised guest experiences
- Ensuring all guest requests, enquiries, compliments, and complaints are handled promptly and professionally
- Overseeing guest profiling, pre-arrival planning, guest communications, and post-departure follow-up
- Managing guest communication channels, including WhatsApp, email, courtesy calls, and guest feedback
- Working closely with Housekeeping, Front Office, Food & Beverage, Maintenance, Reservations, and other departments to ensure seamless service delivery
- Maintaining exceptional lobby presentation and regularly inspecting public areas to ensure hotel standards are consistently achieved
- Overseeing Travel Desk partnerships, guest tours, transfers, and bespoke Cape Town experiences
- Managing room allocations, VIP check-ins, room moves, and guest profile updates using OPERA PMS
- Coaching, mentoring, and developing the Guest Experience team while promoting a culture of warmth, accountability, and service excellence
- Supporting The President Hotel's journey toward luxury by consistently exceeding guest expectations and creating unforgettable experiences
- Be part of Cape Town's Most Loved Hotel
- Work in a high-volume, professional hotel environment
- Play a key role in our journey toward luxury
- Lead a passionate Guest Experience team dedicated to delivering exceptional hospitality
- Create memorable experiences for local and international guests visiting one of Cape Town's most iconic hotels
- Competitive salary, company contribution to medical and pension and great team culture
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Junior Conveyancing Secretary
Posted 5 days ago
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Job Description
Position Overview You will be responsible for ensuring accurate, timeous progress reporting to clients, agents, and business sources, while managing documentation, compliance, and system processes within the conveyancing lifecycle. Key Duties: Sending weekly progress reports to clients, agents, and stakeholders Preparing and managing conveyancing documents Ensuring compliance with SARS and Rates systems Managing diaries, emails, and internal systems (GhostConvey) Maintaining accurate records and workflow timelines Requirements: Minimum 3 years experience working on Development Transfers Must have experience as a Conveyancing Secretary Strong attention to detail and organisational skills Good communication skills Ability to work under pressure Proficient in Microsoft Office
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Job Description
? Now Hiring: Dispatch Manager
Ottery, Cape Town | Full-Time | Manufacturing / Distribution
We are looking for a hands-on and organised Dispatch Manager to take ownership of the dispatch function and component stores within a busy manufacturing environment
This role is perfect for someone who enjoys structure, accuracy, team leadership, customer interaction and making sure that factory requirements and customer orders are handled smoothly from start to finish
What you’ll be involved in:
? Managing Component Stores
You’ll be in charge of making sure the component stores are running smoothly, with enough of the correct parts available daily to keep the factory operating efficiently
? Daily Issuing to Factory
You’ll manage the daily issuing of components to the factory and ensure that stock movement is accurate, controlled and properly recorded
? Invoicing and Shipping Coordination
You’ll handle the paperwork for customer orders, prepare daily invoicing and ensure orders are sent out on time via courier services or road trucking companies
? Dispatch Planning
You’ll coordinate the preparation, checking and dispatching of customer orders to ensure deliveries are accurate and completed within required timelines
? Team Management
You’ll lead and manage a team of approximately 8 to 10 staff members, ensuring that everyone understands their responsibilities and that the department runs smoothly
? Customer and Supplier Interaction
You’ll be the main point of contact for customers and suppliers, assisting with queries, resolving issues and maintaining professional working relationships
? Stock and Documentation Control
You’ll monitor stock movement, manage discrepancies, ensure records are updated correctly and maintain accurate dispatch, stores and invoicing documentation
? Operational Problem-Solving
You’ll assist with resolving dispatch delays, stock issues, delivery concerns, customer queries and day-to-day operational challenges
Qualifications and Experience:
? Matric
? Previous experience in a Dispatch Manager, Dispatch Supervisor, Stores Manager, Warehouse Manager or Logistics Management role
? Experience within a manufacturing, production, FMCG, warehousing or distribution environment would be preferred
? Experience managing component stores or stock issuing to a factory environment
? Experience with daily invoicing, customer orders, courier dispatch and road freight coordination
? Strong staff management experience, ideally managing a team of 8 to 10 staff
? Good customer and supplier communication skills
? Computer literacy, including MS Office
? ERP, stock control, warehouse or dispatch system experience would be advantageous
? Strong planning, organisation and problem-solving skills
? High attention to detail and accuracy
? Must be able to work in Ottery, Cape Town
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Butchery Manager
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities
- Store Operations
- Manage the full operation of the butchery/meat outlet
- Oversee daily opening and closing procedures
- Ensure compliance with health, safety, and hygiene standards
- Maintain high standards of product quality, presentation, and cleanliness
Staff Management
- Manage staff scheduling, attendance, and performance
- Train and develop team members
- Handle discipline, conflict resolution, and performance management
Stock Control & Procurement
- Manage ordering and buying of meat and related products
- Oversee receiving, checking, and storing of stock
- Monitor stock levels and minimize wastage
- Ensure proper rotation and quality control of products
Dispatch & Logistics
- Oversee the preparation and dispatch of orders
- Ensure timely and accurate delivery coordination
- Maintain proper documentation for outgoing and incoming stock
Financial Management
- Manage daily cash-ups and reconciliations
- Monitor expenses and control costs
- Ensure accurate record-keeping and reporting
- Meet sales and profitability targets
Minimum Requirements
- Proven experience managing a full butchery or retail store
- Strong knowledge of meat cuts, butchery processes, and product handling
- Experience in stock control, purchasing, and supplier management
- Solid understanding of retail operations and financial controls
- Strong leadership and team management skills
- 3-5 years' experience in a similar role.
- Ability to work under pressure in a fast-paced environment
Key Competencies
- Strong leadership and decision-making ability
- Excellent organisational and planning skills
- Good communication and interpersonal skills
- Ability to manage multiple functions simultaneously
Advantageous
- Previous experience in a butchery chain or independent meat outlet
- Knowledge of food hygiene & safety regulations (HACCP or similar)
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Restaurant & Front Office Duty Manager
Posted 5 days ago
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Job Description
Restaurant Manager:
Owning and practicing Service Standards every day in every interpersonal encounter whether with guests, colleagues or suppliers
Ensuring that you are familiar with, and adhere to, the Restaurants code of conduct as set out in the Employee handbook
Creatively seeking opportunities to surprise and delight guests by actively listening to them and building positive relationships
Working together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to you
Being aware of the emergency evacuation, security and fire procedures of the Restaurant and to be constantly vigilant of the health, safety and security aspects; and reporting any risks.
Actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standards
Be happy in your work environment, to make constructive observations to improve working conditions and maintain a culture of teamwork and guest orientated service
Support the management of the Restaurant in accordance with Management principles
Ensuring constant floor presence during peak operational times; interacting with both staff and guests in a constructive manner
Fostering positive relationships
Taking personal responsibility for every guest and staff situation, seeing it through to its solution.
Applying the performance management and corrective action tools in accordance with the Restaurants Code of Conduct with the aim of exhausting all opportunities to correct and support staff before utilising avenues for employment termination.
Recommending updates to Restaurant policies and procedures, to maintain high standards and provide the best possible service to guests, and implement improvements where required.
Front Office Duty Manager:
Taking ownership, responsibility and control of the front office duties relating to that shift by preparing and coordinating the team to ensure highest delivery of guest service to all guests.
Overseeing all communication between Front Office and other departments in the Hotel so that all parties are properly informed to deliver at the highest standard
Requirements:
Hotel School Diploma or other relevant qualification advantageous
At least 3 years experience of which at least 2 years should be in Front Office
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Highly presentable
Excellent command of the English language with solid verbal and written communication skills
Proven administrative strengths and financial understanding
Previous experience in Reservations
Must be able to work flexible hours including weekends, public holidays and evening/night shifts
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Assistant Safety & Security Manager (Hospitality industry)
Posted 5 days ago
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Job Description
We’re looking for a sharp, hands-on Assistant Safety & Security Manager who knows that real security isn’t reactive, it’s controlled, visible, and always one step ahead.
This is a fast-paced hospitality environment where guests expect safety without ever seeing the effort behind it. That’s where you come in.
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Global Data Manager - homebased (FSP)
Posted 9 days ago
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Job Description
+ Take the lead with the trial customer(s) and other internal and external partners to establish, align and confirm data management expectations
+ Creating, planning, and tracking content, format, quality, and timing of data management deliverables, including, but not limited to, CRF, data review plan, QC plan, oversight plan, database release plan, final datasets, submission plan and archival.
+ With the trial customer and other functional partners: - Gathers content and integration requirements for eCRF and other data collection tools.
+ Establishes conventions and quality expectations for clinical data.
+ Establishes expectations for dataset content and structure.
+ Set timelines and follow-up to ensure delivery of all Data Management milestones.
+ Performs trial level oversight controls, as appropriate, as described in the oversight plan, QC process and work instructions with minimal DML direction.
+ Creates clinical data management documents (including submission package) ensuring appropriate quality, scientific content, organization, clarity, accuracy, format, and consistency. Ensures compliance with regulatory guidelines and the documentation matrix.
+ Ensures real-time inspection readiness of all Data Management deliverables for the trial; Participate in Regulatory Agency and audits, as necessary.
+ Helps plan, create and track content, format, quality, and timing of data
+ management deliverables, including, but not limited to, Case Report Form, data review plan, QC plan, oversight plan, database release plan, final datasets, submission plan and archival.
+ Ensures deliverables are on time.
+ Participates in the assigned clinical working group(s) to ensure that Data
+ Management and Therapeutic Area trial needs and deliverables are met.
+ Helps Identify and communicate lessons learned, best practices and frequently asked questions at the trial level.
+ Presents and trains at investigator and monitor meetings
**Education/Experience**
+ BS/BA degree or higher preferably in Health Sciences, or BS/BA degree or higher with professional clinical experience/exposure.
+ 5 years Data management experience.
+ 3 years lead/co-lead experience
+ Vendor Management experience
+ RAVE experience
**This role is not eligible for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Office Administrator - Cape Town CBD
Posted 5 days ago
Job Viewed
Job Description
- Oversee daily office operations, including managing reception, mail distribution, and ensuring the office is tidy and presentable.
- Manage and order office supplies, stationery, and equipment, maintaining accurate inventory records and managing budgets.
- Greet visitors and clients in a professional and courteous manner, acting as the first point of contact.
- Answer and direct phone calls, manage correspondence, and handle email inquiries efficiently.
- Schedule and coordinate meetings, appointments, and travel arrangements for staff as required.
- Assist with the preparation of documents, reports, and presentations.
- Maintain office filing systems, both electronic and physical, ensuring easy retrieval of information.
- Provide general administrative support to the team, including data entry and basic bookkeeping tasks.
- Ensure compliance with office policies and procedures.
- Proven experience as an Office Administrator or in a similar administrative role.
- Excellent knowledge of office management systems and procedures.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills, with a professional demeanor.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
- Experience with basic bookkeeping is a plus.
- Familiarity with the Cape Town business environment is advantageous.
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