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WHOLESALE KEY ACCOUNT MANAGER – LUXURY BRAND
Cape Town, Western Cape
Salary: Market Related

A prestigious luxury brand is seeking an experienced and driven Wholesale Key Account Manager to join their dynamic team in Cape Town.

We are looking for a polished professional with strong relationship-building skills, a proven sales track record, and solid experience managing wholesale accounts within a premium or luxury environment.

Minimum Requirements:

• Matric / Grade 12
• Higher Certificate in Marketing and Sales preferred
• Minimum of 5 years’ Wholesale Key Account Management experience
• Experience within a luxury, premium retail, fashion, or lifestyle brand advantageous
• Own reliable vehicle essential
• Strong negotiation and client relationship management skills
• Excellent communication and presentation abilities
• Highly sales-driven with strong commercial awareness
• Ability to work independently and manage multiple accounts

Key Responsibilities:

• Manage and grow wholesale key accounts
• Develop and maintain strong relationships with retail partners
• Drive sales growth and achieve monthly and annual targets
• Identify new business opportunities and strategic partnerships
• Conduct regular account visits and business reviews
• Monitor market trends, competitor activity, and customer performance
• Ensure brand standards and product presentation are maintained across accounts
• Collaborate with internal teams regarding stock, merchandising, and marketing initiatives
• Prepare sales reports, forecasts, and account plans
• Negotiate trading terms, promotions, and seasonal opportunities

Candidates must be professional, highly organised, and passionate about luxury brands and relationship-driven sales.

• Establish and maintain a structured supplier call cycle.
• Meet with suppliers daily to maintain strong, effective relationships.
• Develop trade plans with suppliers to align with sales and margin objectives.
• Drive supplier sales growth through effective planning and promotions.
• Assist in pricing and deal negotiations by conducting market price surveys.
• Create purchase orders in line with company policies and procedures.
• Ensure timely supplier pickups and follow-ups on outstanding orders.
• Monitor and improve supplier delivery performance.
• Maintain optimal stock levels and ensure product availability at all times.
• Maximise working capital by managing supplier payment terms.
• Monitor and address issues such as slow-moving lines, negative or ageing stock, and overstock situations.
• Process supplier claims efficiently.
• Set pricing based on market research and trends.

• Conduct daily floor walks to ensure optimal look and feel, merchandising, and ticketing.
• Oversee receiving processes and check for supplier damages.
• Implement and manage promotional activities aligned with store planning.
• Bring creative ideas to grow categories and supplier contributions.
• Interact with customers on the floor to gain insights and identify opportunities.
• Continuously seek innovative ways to grow the business.
• Maintain in-depth product knowledge across assigned categories.
• Collaborate with suppliers to identify growth opportunities.
• Plan and execute promotional grids that drive sales.
• Work closely with the internal sales team to ensure alignment between procurement and sales objectives.

• Microsoft Excel (Intermediate)
• Microsoft Word (Intermediate)
• Microsoft PowerPoint (Intermediate)
• Microsoft Outlook (Intermediate)
• Portal
• Arch
• SAP

Embark on a leadership journey within a thriving wholesale retail environment, where your strategic vision and operational expertise will drive the store’s success and growth. This is an exceptional opportunity for a seasoned professional ready to take responsibility for managing a dynamic retail operation in the Eastern Cape.

Duties:

• Manage the daily operations of the wholesale retail store, ensuring a clean, safe, and well-organised environment

• Maintain high standards of merchandising and visual presentation

• Ensure compliance with company policies, procedures, and health and safety regulations

• Oversee opening and closing procedures

• Drive sales growth by developing and implementing effective sales strategies

• Analyse sales reports to identify opportunities for improvement

• Monitor market trends and competitor activities

• Promote value-added services and customer loyalty initiatives

• Build and sustain long-term relationships with wholesale and trade clients

• Deliver exceptional customer service and resolve complaints professionally

• Ensure staff provide knowledgeable product advice

• Manage stock ordering, replenishment, and conduct regular stock counts

• Investigate stock variances and implement corrective actions to minimise shrinkage

• Oversee receiving and dispatch processes to ensure accuracy

Requirements:

• Minimum of 3 years’ experience in retail management or logistics

• Strong leadership and team management skills

• Excellent sales and customer service orientation

• Good understanding of stock control and inventory management

• Ability to analyse sales data and market trends

• Knowledge of health and safety standards

Familiarity with the following:

• Retail operations

• Stock management and shrinkage control

• Customer relationship management

Benefits:

• Medical Aid Contribution

• Provident Fund Contribution

This role offers a competitive salary ranging from R25,000 to R30,000 per month (Cost to Company), with flexibility for negotiation. If you are driven to lead and excel in a fast-paced retail setting, we want to hear from you.

Take the next step in your career and lead a key retail operation to new heights. Apply now to make a meaningful impact and grow your leadership portfolio.