What Sales Processes Jobs are in Western Cape?

• Dependable Wi-Fi network and back-up power in case of electricity outages
• Completed SAIPA articles or equivalent professional articles (SAICA, CIMA or similar)
• Relevant Accounting qualification
• Sound understanding of accounting principles, tax legislation and financial reporting
• Experience preparing annual financial statements, management accounts and tax returns
• Knowledge of accounting software such as Xero, CaseWare, QuickBooks or similar
• Strong analytical skills with exceptional attention to detail
• Excellent communication and client relationship skills
• Professional, organised and able to work independently and as part of a team

• Prepare annual financial statements and management accounts
• Complete tax returns for individuals, companies and trusts
• Perform VAT, PAYE and other statutory submissions
• Assist with monthly accounting and bookkeeping functions
• Liaise with clients and provide professional accounting and tax support
• Ensure compliance with relevant legislation and reporting deadlines
• Complete timesheets to allocate work hours to clients

• Dependable Wi-Fi network and back-up power in case of electricity outages
• Completed SAIPA articles or equivalent professional articles (SAICA, CIMA or similar)
• Relevant Accounting qualification
• Sound understanding of accounting principles, tax legislation and financial reporting
• Experience preparing annual financial statements, management accounts and tax returns
• Knowledge of accounting software such as Xero, CaseWare, QuickBooks or similar
• Strong analytical skills with exceptional attention to detail
• Excellent communication and client relationship skills
• Professional, organised and able to work independently and as part of a team

• Prepare annual financial statements and management accounts
• Complete tax returns for individuals, companies and trusts
• Perform VAT, PAYE and other statutory submissions
• Assist with monthly accounting and bookkeeping functions
• Liaise with clients and provide professional accounting and tax support
• Ensure compliance with relevant legislation and reporting deadlines
• Complete timesheets to allocate work hours to clients

Junior Account Executive - South Africa (Remote) - R20 000 Help build our commercial engine from the ground up for a company building the future of AI-powered business transformation.

The Role: Junior Account Executive This is an entrepreneurial role where you will work directly with the executive team to define how the company acquires customers, develops enterprise relationships, and scales revenue. You will own the complete sales cycle from outbound prospecting through negotiation, contracting, and close, while contributing to the go-to-market strategy, messaging, product feedback, and commercial processes.

Key Responsibilities

• Complete the sales cycle from outbound prospecting through negotiation, contracting and close, drawing on 1-3 years of experience in B2B SaaS or technology sales.

• Generate new business opportunities through outbound prospecting, networking, referrals and strategic partnerships.

• Build relationships with senior decision makers including C-suite executives, Operations, Technology, Risk, Compliance, HR and Customer Experience leaders.

• Conduct consultative discovery sessions to understand customer challenges and identify opportunities for AI-driven transformation.

• Present AI consulting, automation and workspace solutions through tailored demonstrations and executive presentations.

• Develop commercial proposals, business cases and ROI models that clearly articulate customer value.

• Manage pipeline health, forecasting and opportunity progression within the CRM.

• Work closely with the CSO and CRO to refine the Ideal Customer Profile, value propositions and market positioning.

About You

• 1-3 years experience in B2B SaaS or technology sales.

• Demonstrated success closing complex consultative sales opportunities.

• Experience selling into mid-market or enterprise organisations.

• Strong business acumen with the ability to build commercial cases and demonstrate ROI.

• Excellent presentation, negotiation and communication skills.

• Experience engaging senior executives and multiple stakeholders within large organisations.

• Highly organised with strong pipeline management and forecasting discipline.

• Comfortable working independently within a fast-paced startup environment.

• Possess an entrepreneurial mindset, commercial thinking, relationship building skills, consultative selling skills, and strategic problem solving abilities.

• Demonstrate ownership, accountability, resilience, adaptability, curiosity, and strong communication skills.

• Experience selling AI solutions, automation platforms, SaaS software, Work OS platforms, CRM solutions, digital transformation services, or enterprise technology consulting is preferred.

• Experience working within a startup or scale-up environment will be highly advantageous.

Senior Customer Success Manager (Wine & Hospitality Sector) - Somerset West, Cape Town Salary R40,000 Gross per month (Dependent on Experience) (Hybrid: 3 Days Office / 2 Days Remote)

About the Opportunity
Are you an expert relationship builder who loves a tight process just as much as a great bottle of wine or a world-class hospitality experience?

Our client is a fast-growing, premium pan-African beverage and technology business dedicated to connecting independent beverage producers with the hospitality trade across 25 African countries. They are looking for a hands-on, high-energy Senior Customer Success Manager to lead, scale, and elevate how their B2B partnersranging from luxury lodges and hotels to top restaurantsexperience their brand.

This isn't a passive, "oversight-only" role. You will be equal parts master relationship manager, campaign marketer, and operational coordinator.

What You'll Do

Own the Success Function: Establish and run a consistent success rhythm across multiple African markets, handling onboarding, renewals, and escalations.
Manage Key Accounts: Personally manage a high-value portfolio of hospitality and trade partners, driving adoption, retention, and growth.
Drive Campaigns & Creative: Plan, build, and run trade activations, loyalty programs, and email marketing campaigns using software like Mailchimp or HubSpot.
Coordinate the Team: Align and mentor a distributed team of account managers across various territories, modelling the gold standard of customer success.
What We Are Looking For

The Right Industry DNA: Strong preference will be given to candidates with a solid background in hospitality, wine/spirits, tourism, or FMCG. A recognized wine/spirits qualification is a massive plus.
Proven Track Record: Solid experience in a commercial customer success or senior account management role.
Full-Stack Execution: You must be highly organized, comfortable with data/analytics platforms, and hands-on enough to write campaign copy and design polished creative assets yourself.
Logistics: Fluent in English, based in or near Somerset West, and excited about regular travel across African markets.

• Generate new business through outbound cold calling, email campaigns, LinkedIn networking, and referrals.
• Identify and engage decision-makers including CIOs, CTOs, IT Directors, Digital Transformation Managers, and Procurement Executives.
• Build and maintain a strong pipeline of qualified opportunities.
• Schedule and conduct client meetings and presentations.
• Understand client business challenges and position appropriate technology solutions.
• Prepare proposals and quotations.
• Negotiate commercial terms and close sales opportunities.
• Achieve and exceed monthly sales targets.
• Maintain accurate CRM records and sales reports.
• Stay informed of industry trends, competitor activities, and emerging technologies.
• Represent the company professionally at networking events and client meetings.

• Matric (Grade 12).
• Relevant qualification in Sales, Business, Marketing, Information Technology, or a related field will be advantageous.
• Minimum 3 years' outbound sales or business development experience.
• Proven success in B2B sales.
• Experience selling IT services, software, SaaS, ERP, consulting, cloud, AI, or digital transformation solutions is highly advantageous.
• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Self-motivated with a hunter sales mentality.
• Valid driver's licence – Must have
• Own reliable vehicle – Must have

• Business Development
• Lead Generation
• Cold Calling
• Enterprise Sales
• Solution Selling
• Consultative Selling
• CRM Management
• Negotiation
• Pipeline Management
• Relationship Building
• Proposal Preparation
• Presentation Skills
• Time Management
• Microsoft Office Suite

• New business opportunities generated
• Qualified appointments booked
• Monthly sales revenue
• Gross profit achieved
• New client acquisitions
• Sales pipeline growth
• Client retention and relationship management
• CRM accuracy and reporting

• Constant management of the CRM systems to ensure accounts and contacts are established and correctly loaded, current and accurate
• Ensuring meetings, calls and emails of IBC are stored on the CRM system
• Manage and maintain calendars, scheduling meetings, client reviews, and travel arrangements
• Prepare meeting agendas, minutes, and follow-up actions
• Screen calls, emails, and correspondence, responding where appropriate
• Administering the TOB process for all new IFA relationships and liaise with all relevant par8es including assignment of TOBs to IBCs when the Business Development Support person is on leave
• Working with Marketing to ensure the allocation of prospects to IBCs resulting from lead generation initiatives
• Supporting IBCs at events and networking with IFAs and data collection and follow up
• Assist IBCs with general support around information requests around products
• Assisting with the preparation of presentations and pitches for prospective IFAs
• Assisting with designing processes or frameworks to make the IBCs more efficient
• Assisting with designing supporting material to assist advisers
• Provide comprehensive administrative support to the IBCs

• Assist in establishing and maintaining effective relationships with IFAs via email, phone, and in-person
• Take responsibility for ensuring IFAs are trained or have access to training on administrative, product and AML matter
• Assist in delivering the IFA service model through in person and online IFA engagement
• Visiting accounts or attending events where needed
• Establishing and maintaining effective relationships internally with key decision makers and stakeholders, in particular Client Operations and Client Support and acting as a conduct between the IBCs and operational side of the business

• Take responsibility for reporting and analyses of business flows, account activity including new accounts (TOB), trends, target versus actual levels of business, funding levels and activity both at account level but also for internal reporting on business development activities in the Business Development Team
• Provide regular briefing and reporting on all new TOB and progress in respect of developing these accounts into business generating accounts in the Business Development Team
• Monitor deadlines and ensure deliverables are met timeously

• Strong organisational and time management skills
• High a.en.on to detail and accuracy
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with IFAs
• Knowledge of administrative and operational processes
• Strong empathetic disposition to deal with challenging circumstances
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• Accountability of tasks and takes ownership of projects
• High level of integrity and adherence to ethical standards

• Diploma or degree in Business Administration, Finance, or a related field (preferred)
• 23 years experience as a Personal Assistant, Executive Assistant, or in a financial services environment
• Experience working with financial advisers, wealth management firms, or consulting environments is highly advantageous

• Research and build a target list of nurseries, garden centres, farm shops, and independent hardware retailers, starting in the George/Garden Route region
• Make outbound cold calls to introduce the new range of chemicals
• Send follow-up emails after every call, with product specs and safety data sheet attached
• Maintain a lead tracker - every contact's status, last touchpoint, and next action date
• Coordinate and help close small retail stockist agreements
• Follow up on existing retail accounts to prevent churn and check reorder needs

• Manage all platforms: Facebook, Instagram, LinkedIn, and TikTok where relevant
• Create and maintain a monthly content calendar (product features, usage tips, farmer testimonials, behind the-scenes)
• Respond to comments, messages, and product enquiries across all platforms
• Track basic engagement metrics (followers, reach, enquiries generated) and report monthly

• Manage social media platforms - content, scheduling, posting
• Identify and follow up with potential new accounting clients
• Support basic client communication and enquiry follow-up
• Primary company's responsibilities always take priority if time is limited

• Use AI tools (e.g. ChatGPT, Claude, Canva AI) to draft social captions, outreach emails, and call scripts faster
• Continually self-educate on new AI tools relevant to marketing and sales
• Bring monthly suggestions on where AI could save time or improve results for either business

Role: Delivery and Process Project Manager

Category: Insurance

Location: Cape Town

Salary: Market-related

Our client is a global loyalty and benefits company and a leading personal lines insurer operating internationally. They specialize in creating exceptional customer experiences for some of the world''s best-known brands, particularly across the financial services, travel, and retail sectors. With an ambitious growth strategy underway, they are seeking a highly skilled Delivery and Process Manager to join their Insurance Operations Support team to ensure change, improvement, and process initiatives are effectively coordinated as the business continues to scale.

Key Responsibilities:

Team Leadership: Lead a small team of experts and specialists while acting as an individual contributor to deliver an efficient process change and delivery function.

Change & Project Management: Draft, present, and deliver against effective change and project plans, maintaining proper governance and utilizing project management principles.

Process Documentation: Draft, own, and maintain all process documentation for operational teams, acting as both a gatekeeper and librarian to ensure documentation is audit-ready.

Continuous Improvement: Own and drive continuous improvements in business implementation, maintenance, or operational termination of processes and functions.

Workflows & Mapping: Maintain all business process maps and workflows for onboarding, adjustment, or termination of business, operational processes, and systems.

Operational Coordination: Coordinate with other Operations Support teams (such as QA and reporting) to ensure improvements benefit frontline teams, end clients, and customers.

Business Continuity: Ensure business impact assessments, business continuity plans, and disaster recovery plans are created, maintained, and tested regularly.

Risk & Stakeholder Management: Identify, escalate, and proactively manage risks and issues for allocated projects while maintaining detailed RAID logs.

Service Transition: Ensure service transition to live environments is planned and executed according to schedule, budget, and scope.

Requirements:

Industry Expertise: Strong experience at a leadership level within Insurance, Financial Services, or similar highly regulated sectors.

Project & Change Management: Proven, excellent experience in project management and change management.

Operations & Governance: Strong operations change and process delivery experience with a heavy emphasis on governance (ideally certified or holding project/process management qualifications).

Business Analysis: Experience in business analysis, specifically covering process mapping, design, and continuous improvement methodologies (e.g., Lean, Six Sigma).

ISO Certification: Experience with achieving and maintaining effective ISO certifications.

Risk Management: A solid understanding of risks associated with poor business implementation, alongside practical experience managing RAID logs and updating risk assessments.

Service Transition: Knowledge of service transition methodologies, tools, and templates, with an understanding of technology lifecycles and technology-led changes.

Communication & Collaboration: Excellent interpersonal, written, and verbal communication skills, with the ability to craft messages suitable for clients/customers and collaborate with stakeholders globally on a virtual basis.

Core Values: A personal commitment to continuous improvement, alongside a track record of customer focus rooted in openness, trust, and delivering on promises.

• Developing and executing commercial growth strategies
• Identifying and securing new business opportunities
• Building and maintaining strategic client relationships
• Driving tender and bid strategies
• Securing negotiated work opportunities
• Supporting revenue growth and profitability objectives
• Expanding market presence across public and private sectors
• Identifying long-term growth opportunities and partnerships
• Collaborating with operational teams to support business objectives
• Monitoring market trends and competitor activity

• Minimum 6 years' commercial experience within the construction industry
• Proven success in business development and revenue generation
• Experience with tenders, negotiations, and client engagement
• Strong network within construction, infrastructure, or related sectors advantageous
• Excellent communication and stakeholder management skills
• Strategic thinker with strong commercial acumen
• Ability to identify and convert market opportunities into sustainable revenue streams

• Relevant qualification advantageous
• Degree
• Demonstrated commercial success and industry experience will take precedence over academic qualifications

• Construction industry experience is essential
• Strong focus on business development and client acquisition
• Ability to travel when required