What Operational Success Jobs are in Port Elizabeth?

• Grade 12 (Matric)
• Trade Qualification in Corrugated Board Printing and Finishing Machine Minding

• Minimum 2 years experience operating printing machinery
• Strong understanding of machine operations, equipment control, and IoT systems
• Computer literacy: MS Excel, Word, PowerPoint and/or internal systems
• Good verbal and written communication skills in English
• Solid interpersonal skills and the ability to work well in a team
• Knowledge of ink viscosity and colour matching essential

• Willing and able to work shifts and overtime when required
• Proactive, responsible, and reliable
• Capable of working independently
• Detail-oriented with a strong commitment to quality

• Operate and set up printing machines according to production requirements
• Ensure adherence to all quality, safety, and environmental standards within the organisation
• Comply with ISO procedures and contribute to a safe working environment
• Review and assess work orders to understand production needs
• Ensure the final product meets customer specifications and expectations
• Maintain high housekeeping standards within the department
• Update and maintain relevant in-house systems daily
• Actively participate in improving machine availability by following preventive maintenance procedures

SHIPS OPERATOR
REQUIREMENTS
A matric (Grade 12) level of education as a minimum
Related industry experience essential / At least 3 years operational experience
Demonstrable knowledge and experience of vessel operations and handling of bulk exports are essential
A superior level of English literacy and numeracy is essential
Computer literacy (MS Office)
IPMS proficient
Excellent interpersonal and communication skills
Basic foundational with commercial shipping knowledge as it pertains to Port Agency requirements
Ability to interact and liaise effectively with clients and colleagues
Customer service oriented
Ability to work under pressure and additional hours/weekends
Driven, energetic and willing to learn
Meticulous, accurate and conscientious
Valid Code 08 Drivers License

JOB OBJECTIVE
Cover all aspects of ships agency operations
Attend vessel husbandry requirements (crew changes / stores / deliveries)
Attend to all aspects of vessel planning and operations in line with required ships agency standards
Sound knowledge of vessel operations handling bulk cargoes (Exports/Imports), as it pertains to standard planning and loading practices
Submit reports in line with client requirements
Conversant with Bills of Lading requirements
Attend to vessel documentation and office admin, in accordance with customer requirements, S.O.P.’s and Company Policy
Establish and maintain effective relationships with Superiors and colleagues
Build and maintain sound relationships with customers and 3rd party service providers
Attend to Principals’ requirements with determination and eagerness
Good knowledge of the port and shipping industry
Maintain a high-profile on-board vessel
Manage Port Disbursement requirements (Funding / Cash Flow)
Manage appointments, performance, invoices, and payment of sub-contractors

• Perform routine maintenance on blanking tools and dies.
• Strip, inspect, repair, refurbish, and reassemble blanking tools.
• Set up and commission blanking tools for production.
• Diagnose and repair tooling faults to minimise production downtime.
• Regrind punches and die sections to restore cutting performance.
• Inspect tooling for wear, damage, burrs, chipping, and deformation.
• Maintain correct punch-to-die clearances according to material specifications.
• Replace worn or damaged components including:
  • Punches
  • Die inserts
  • Springs
  • Stripper plates
  • Guide pillars and bushes
  • Dowels and fasteners
• Carry out preventative maintenance schedules on all press tooling.
• Remove scrap, slugs, and debris from tooling during servicing.
• Lubricate tooling and ensure all moving components operate efficiently.
• Conduct trial runs after maintenance and verify tool performance.
• Ensure dimensional accuracy and cut-edge quality of stamped components.
• Work closely with production personnel to resolve tooling-related issues.
• Maintain tooling records and maintenance documentation.
• Ensure compliance with health and safety regulations at all times.
• Recommend tooling improvements to increase efficiency and extend tool life.

• Qualified Toolmaker / Tool & Die Maker (Trade Tested preferred).
• Minimum 5 years' experience maintaining and setting blanking tools in a high-volume press shop.
• Strong mechanical fitting and precision engineering skills.
• Experience working with eccentric, mechanical, or hydraulic presses.
• Ability to read and interpret engineering drawings and tooling layouts.
• Experience using precision measuring instruments including:
  • Vernier calipers
  • Micrometers
  • Dial indicators
  • Height gauges
• Experience with surface grinding and tool sharpening.
• Good understanding of sheet metal blanking processes.
• Welding experience for minor tooling repairs will be advantageous.
• Crane and forklift licence advantageous.

• Blanking die maintenance
• Progressive and single-operation tooling
• Press tool set-up
• Precision fitting techniques
• Surface grinding
• Tool alignment
• Punch and die clearance calculations
• Tool fault diagnosis
• Preventative maintenance
• Hydraulic and mechanical press operation
• Engineering drawings interpretation
• Root cause analysis
• Quality control principles

• Strong attention to detail
• Excellent problem-solving ability
• Ability to work under pressure
• Good communication skills
• Team player
• Self-motivated
• High level of workmanship
• Organised and methodical
• Safety conscious
• Reliable and dependable

• Manufacturing / Press Shop
• Tool Room
• Exposure to machinery, noise, and industrial equipment
• Overtime may be required to support production schedules

• Diagnose root causes of equipment failures and carry out repairs efficiently.
• Minimise equipment downtime and prevent further damage through prompt fault rectification.
• Ensure optimal equipment performance by applying relevant technical and engineering standards.
• Complete and close all maintenance job cards upon completion of work.
• Support Production by proactively identifying potential issues and resolving process-related problems.
• Provide reports to the Maintenance Supervisor on repairs, production support, and downtime.
• Maintain accurate maintenance records and documentation.

• Conduct first-off inspections and daily equipment checks on process changes.
• Perform predictive, preventative, and planned maintenance inspections.
• Diagnose equipment issues and carry out required maintenance work.
• Coordinate maintenance schedules with Supervisors and Production teams.
• Ensure availability of parts required for maintenance activities.
• Report unusual equipment conditions to the Maintenance Supervisor.

• Assist with the training and development of Apprentices.
• Prepare training equipment and machines for practical learning.
• Support corrective maintenance training initiatives.

• Operate according to company controls, procedures, and safety standards.
• Identify and report risks or areas of concern to management.
• Promote compliance with all applicable regulations and operational procedures.
• Support the prevention of wasteful and irregular expenditure.

• Support the effective and responsible use of company resources.
• Monitor expenditure and assist in reducing unnecessary costs.
• Report budget deviations to management where required.

• Maintain effective working relationships with employees and customers.
• Deliver high-quality service and support.
• Identify and resolve problems professionally and with integrity.
• Minimise rework, discrepancies, and service-related issues.

• Grade 12 Certificate (NQF 4)
• Trade Test: Electrician or Millwright (NQF 5)

• Up to 3 years technical and electrical maintenance experience as an Electrician in a manufacturing environment.

• Basic computer literacy (MS Office, SAP, ERP systems, and related software)
• Knowledge of maintenance practices, methodologies, SOPs, and technical standards
• Understanding of housekeeping and safety principles

• Identify problems on Injection Machines/ Vibration Machine/US Welding Robot (Electrical & Hydraulic & Pneumatic).
• Provide repair or improvement suggestions to the Maintenance Manager/ Supervisor.
• Obtain go-ahead from the Maintenance Manager/Supervisor for improvements.
• Implement improvements.
• Conduct daily preventative maintenance inspections and checks as per routine.
• Conduct repairs according to planned schedule.
• Conduct repairs according to machine availability.
• Monitor machines and equipment for preventative maintenance.
• Identify cause of the breakdown & fill in breakdown log sheet.
• Repair breakdowns.
• Full report documented (job card, plant status board, breakdown history).
• Perform line QRCI on breakdowns and support UAP QRCI.
• Perform services according to scheduled service plan (3/4 level maintenance).
• Adhere to requirements and standards.
• Ensure HSE are at all times adhered to.

• Red Seal Trade Test Millwright / 3-year Diploma/Degree
• Trade tested Millwright with at least 6 years' after trade test experience
• Completed robot programming courses
• Experience in Electrical & Pneumatics & Hydraulics
• Experience and understanding of injection moulding machine
• Reading and understanding Electrical & Hydraulic drawings
• PLC experience & programming qualified
• Good in electrical & mechanical and hydraulic with PLC fault finding
• Valid drivers license and own transport
• Ability to speak, write and read the English language

• Perform accurate fault finding, troubleshooting, and diagnostic assessments on equipment.
• Prepare detailed job cards and technical reports.
• Ensure diagnoses result in the most accurate and cost-effective repair solutions.
• Carry out servicing, maintenance, and repairs as required and according to customer requests.
• Conduct complete machine rebuilds when required.
• Perform hydraulic system diagnostics and repairs.
• Conduct electrical component diagnostics, repairs, and replacements.

• Respond promptly to customer service call-outs.
• Provide on-site technical support and emergency breakdown assistance.
• Assist fellow Service Technicians when required to ensure efficient service delivery.
• Maintain professional customer relationships and provide technical guidance where necessary.

• Conduct pre-delivery inspections (PDIs) on equipment.
• Ensure all machines meet operational and safety standards before release.
• Verify that equipment returned to the rental fleet is clean, operational, and presented in a professional condition.
• Adhere to all company quality standards and manufacturer specifications.

• Requisition parts, consumables, and materials required for maintenance and repair activities.
• Maintain and safeguard workshop and field service stock.
• Monitor inventory usage and report shortages where necessary.

• Maintain accurate records of all services, repairs, inspections, and associated costs.
• Complete and update job cards using the Asset Pool application.
• Prepare technical reports and documentation as required.
• Ensure all maintenance records are completed accurately and submitted on time.

• Comply with all health, safety, and environmental regulations.
• Promote safe working practices when operating and servicing equipment.
• Ensure proper care and handling of customer and company assets.
• Maintain a clean and safe work environment.

• Matric (Grade 12) or NTC3 minimum qualification.
• Qualified Millwright or Diesel Mechanic Trade Certificate.

• Minimum of 5 years' experience working on Mobile Elevated Working Platforms (MEWPs).
• Experience with major MEWP brands such as Genie, JLG, Snorkel, ATN, or similar will be advantageous.
• Proven experience in hydraulic fault finding and diagnostics.
• Strong electrical diagnostics and component repair experience.

• Strong mechanical and technical troubleshooting skills.
• Ability to interpret technical manuals and schematics.
• Computer literacy, including Microsoft Excel and Word.
• Good report writing and documentation skills.
• Strong customer service and communication skills.
• Ability to work independently and within a team environment.
• High attention to detail and commitment to quality workmanship.

• Valid driver's licence.
• Willingness to travel for field service and customer support activities.
• Ability to work under pressure and meet service deadlines.

Senior Customer Success Manager (Wine & Hospitality Sector) - Somerset West, Cape Town Salary R40,000 Gross per month (Dependent on Experience) (Hybrid: 3 Days Office / 2 Days Remote)

About the Opportunity
Are you an expert relationship builder who loves a tight process just as much as a great bottle of wine or a world-class hospitality experience?

Our client is a fast-growing, premium pan-African beverage and technology business dedicated to connecting independent beverage producers with the hospitality trade across 25 African countries. They are looking for a hands-on, high-energy Senior Customer Success Manager to lead, scale, and elevate how their B2B partnersranging from luxury lodges and hotels to top restaurantsexperience their brand.

This isn't a passive, "oversight-only" role. You will be equal parts master relationship manager, campaign marketer, and operational coordinator.

What You'll Do

Own the Success Function: Establish and run a consistent success rhythm across multiple African markets, handling onboarding, renewals, and escalations.
Manage Key Accounts: Personally manage a high-value portfolio of hospitality and trade partners, driving adoption, retention, and growth.
Drive Campaigns & Creative: Plan, build, and run trade activations, loyalty programs, and email marketing campaigns using software like Mailchimp or HubSpot.
Coordinate the Team: Align and mentor a distributed team of account managers across various territories, modelling the gold standard of customer success.
What We Are Looking For

The Right Industry DNA: Strong preference will be given to candidates with a solid background in hospitality, wine/spirits, tourism, or FMCG. A recognized wine/spirits qualification is a massive plus.
Proven Track Record: Solid experience in a commercial customer success or senior account management role.
Full-Stack Execution: You must be highly organized, comfortable with data/analytics platforms, and hands-on enough to write campaign copy and design polished creative assets yourself.
Logistics: Fluent in English, based in or near Somerset West, and excited about regular travel across African markets.