What Client Relations Jobs are in Polokwane?
Showing 5 Client Relations jobs in Polokwane
Client Relations and Catering Coordinator
Posted 8 days ago
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Job Description
Our client, a premier corporate and social catering company in Polokwane, Limpopo , is seeking a detail-oriented and personable Client Relations and Catering Coordinator. This vital role serves as the primary point of contact for clients, managing inquiries, coordinating event details, and ensuring a seamless catering experience from initial consultation to event completion. The ideal candidate will possess excellent communication and organizational skills, a passion for client satisfaction, and a solid understanding of catering operations. You will be instrumental in building strong client relationships, managing event logistics, and ensuring the smooth execution of all catered functions. This hybrid role allows for both in-office client interaction and remote administrative management.
Key Responsibilities- Serve as the main point of contact for new and existing catering clients, responding to inquiries promptly and professionally.
- Manage the entire sales and coordination process for catering events, including proposals, contract generation, and booking confirmations.
- Work closely with clients to understand their event needs, preferences, and budget, offering tailored catering solutions.
- Coordinate event logistics with the culinary and operations teams, ensuring all details are accurately communicated and executed.
- Develop event timelines and run sheets, and manage client expectations throughout the planning process.
- Oversee client billing and payments, ensuring accuracy and timely processing.
- Gather client feedback post-event to identify areas for improvement and ensure continued satisfaction.
- Maintain organized client records and manage the CRM system effectively.
- Assist with menu planning and customization based on client requirements and dietary needs.
- Collaborate with marketing to develop promotional materials and client engagement strategies.
- Minimum of 3 years of experience in client relations, sales, event coordination, or catering management.
- Proven ability to manage multiple client accounts and projects simultaneously.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational and time management abilities with meticulous attention to detail.
- Proficiency in Microsoft Office Suite and experience with CRM software is essential.
- A customer-centric approach with a passion for delivering exceptional service.
- Ability to work effectively both independently and as part of a team.
- Experience in the hospitality or food service industry is highly advantageous.
- Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field is preferred.
- Flexibility to work occasional evenings or weekends for client meetings or event support in Polokwane .
This hybrid role offers a competitive salary and benefits package, including health insurance and opportunities for professional development. You will have the chance to work with a diverse clientele and contribute to the success of a leading catering company in Polokwane . Enjoy a stimulating work environment that fosters creativity, client satisfaction, and career growth.
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Client Relations Specialist - Hybrid Work Model
Posted 8 days ago
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Job Description
- Serve as the first point of contact for client inquiries, providing prompt and professional assistance.
- Manage client appointments, meetings, and communications, ensuring efficient scheduling.
- Maintain client records and update databases with accurate and current information.
- Prepare client meeting materials and follow up on action items.
- Handle client requests and resolve administrative issues efficiently.
- Liaise between clients and the financial advisory team to ensure seamless service delivery.
- Assist with client onboarding processes and documentation.
- Ensure a high standard of client experience at all touchpoints.
- Support marketing initiatives and client appreciation events.
- Adhere to all company policies and regulatory compliance standards.
- Proven experience in client relations, client services, or a similar administrative role, preferably within financial services.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Discretion and ability to handle confidential information.
- A professional demeanor and client-focused attitude.
- High school diploma or equivalent; a certificate or diploma in administration or business is advantageous.
- Familiarity with financial terminology and products is a plus.
- Must be comfortable with a hybrid work schedule in Polokwane, Limpopo, ZA .
- Ability to work independently and as part of a collaborative team.
- Competitive salary and benefits package.
- Hybrid work model offering flexibility.
- Professional development and training opportunities.
- Supportive and growth-oriented work environment.
- Exposure to the financial advisory industry.
- Regular performance reviews and potential for salary increases.
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Remote Advanced Aesthetician & Client Relations Manager
Posted 8 days ago
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Job Description
Do you thrive in a collaborative environment where you can continuously learn, improve systems, and make a meaningful impact for customers?
About the Role
The Technical Support Analyst provides advanced second-level technical support across multiple disciplines, ensuring high-quality service delivery and system reliability. The role involves resolving complex issues, supporting projects, and collaborating with cross-functional teams to deliver effective, customer-focused solutions.
Responsibilities
+ Provide second-level technical support across multiple platforms and disciplines
+ Respond to incidents and service requests with professionalism and urgency
+ Deliver clear, concise, and timely updates to stakeholders on issue status and workload
+ Identify and resolve project-related challenges to ensure smooth execution and successful completion
+ Collaborate with cross-functional teams to meet project goals
+ Follow security protocols for proper delegation of accounts and privileges
+ Efficiently manage customer support cases in alignment with established support protocols and service standards
+ Proactively seek opportunities to improve system operations, with a focus on automation and cost reduction
Requirements
+ Strong analytical and troubleshooting skills
+ Effective communication and interpersonal abilities
+ Ability to work independently with minimal supervision
+ Customer service orientation with a commitment to customer satisfaction
+ 2-3 years of related experience in application support or customer-facing roles
+ Proficiency in PC environments, including Windows OS, internet, and web browsers
+ Able to work an overlap with UK/USA time zones
+ Experience with SQL and DevTools
+ Knowledge of databases and cloud technologies is advantageous
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Technical Client Service Manager - Remote - R30,000 per month
Posted 4 days ago
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Job Description
Technical Client Service Manager - Remote - R30,000 per month
Be the strategic and technical partner clients rely on in a SaaS company.
About Our Client
Our client is a SaaS solutions provider helping businesses streamline operations and boost productivity through platforms. They specialise in building tailored systems that integrate with client workflows, supported by a culture of collaboration, problem-solving, and forward thinking. Joining their team means working in an environment where your expertise drives both client success and company growth.
The Role: Technical Client Service Manager
As a Technical Client Service Manager, you will be the bridge between clients and the engineering team, ensuring that solutions are technically sound and aligned with client goals. You will take the lead in mapping operational workflows, designing and presenting solutions, and guiding clients through adoption and optimisation. This role is for someone who excels in both technical detail and client engagement.
Key Responsibilities
Bring at least 5 years of SaaS experience in client-facing, operations, or project management roles.
Meet with clients to understand and map workflows and processes.
Design and present customised workflow solutions using project management and collaboration tools.
Collaborate with engineers to adjust and optimise system builds.
Proactively manage client relationships, driving satisfaction and retention.
Translate client requirements into actionable project plans.
Deliver training sessions, workshops, and presentations to client teams.
Monitor platform performance and recommend improvements for adoption and efficiency.
About You
5+ years of experience in SaaS, ideally in a client-facing or operations/project management capacity.
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