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Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response
Posted 9 days ago
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Job Description
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.
The AWS Incident Detection and Response team is part of the ASPIRE organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm.
ABOUT YOU
Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level - with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.
Finally, you are passionate about technology with a desire to learn more and do more with AWS.
ABOUT THE ROLE
AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.
Please note as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays.
Key job responsibilities
- Every day will bring new and exciting challenges that include elements of:
- Drive the resolution of large scale customer impacting incidents as part of a team rotation
- Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.
- Provide critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads
- Contribute to Problem Records for customers
- Conduct continuous real-time proactive monitoring of customer metrics
- Prioritize, manage, and own emerging and developing customer issues from start to finish
- Monitor and manage communications during high impact events via relevant channels
- Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
- Lead projects and teams to drive operational improvements
- Create and review documentation; design/influence new standard operating procedures
- Identify and troubleshoot recurring platform issues and own projects to drive improvements
- Mentor peers in your areas of technical and operational strength
- Perform other duties as required by the organization
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Speak, write, and read fluently in Spanish
- 4+ years of technical support experience
- 4+ years of communicating with and presenting to executive and senior audiences experience
- 3+ years demonstrable Major Incident / Problem Manager Experience for organizations that run mission critical applications
- 4+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role.
- Degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience)
Preferred Qualifications
- Industry specific accredited certification(s) such as the AWS Associate level certifications
- Knowledge of ITIL/Lean Processes
- Ability to work in ambiguous environments
- Demonstrated critical thinking and logical problem solving skills
- Experience driving collaborative projects from conception to delivery
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Job Description
Our client is seeking top-performing IT or Engineering graduates to join their innovative team. Ideal candidates are academically strong individuals with a passion for technology and a desire to build impactful, business-focused software solutions.
About the Company
The company specializes in developing intelligent, in-house software that integrates complex systems and automates business processes. With a focus on eliminating manual tasks, they deliver solutions that enable streamlined, scalable operations across multiple industries. This is an exceptional opportunity for bright graduates to gain hands-on experience while working alongside experienced professionals in a collaborative environment.
Role Overview
Graduates will be involved in the full software development and implementation lifecycle, working directly with clients to understand their needs and configure tailored software solutions. From project scoping and design to testing, deployment, and support, theyll contribute meaningfully to delivering high-impact business systems.
Key Responsibilities
- Collaborate with clients and internal teams to design, configure, and implement custom software solutions.
- Participate in system testing (unit and end-to-end), deployment, and user training.
- Work across development, QA, and production environments.
- Contribute to technical designs and maintain solution documentation.
- Support and enhance solutions post-implementation.
Ideal Candidate Profile
- Strong analytical and problem-solving skills.
- Excellent communication abilitiesboth verbal and written.
- Highly organized with good time management and multitasking capabilities.
- Meticulous attention to detail, particularly when working with sensitive data.
- Comfortable working in a fast-paced, collaborative environment.
Qualifications
- BSc or BEng degree in IT, Computer Science, or Engineering, with excellent academic results.
- A or B symbol in Mathematics at Matric level.
What the Company Offers
- Comprehensive training and mentoring.
- A supportive team environment focused on growth and innovation.
- Exposure to a wide range of industries and advanced technologies.
- Opportunities to make meaningful contributions early in their career.
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Construction Foreman (Finishing and/or Structural)
Posted 5 days ago
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Job Description
Construction Foreman (Finishing and/or Structural)
Oversee daily operations for multi-storey concrete structures, focusing on structural elements and/or finishes. Work area includes on-site structural and/or finishing operations.
About Our Client No company information was provided in the job specification.
The Role: Construction Foreman (Finishing and/or Structural) The purpose of this role is to oversee daily on-site operations for multi-storey concrete structures. It focuses on driving the execution of structural elements and/or finishes, ensuring accurate setting out, and maintaining quality control. The role contributes to the business by coordinating personnel, managing wet trades, and monitoring site safety compliance.
Key Responsibilities
Possess 5+ years of on-site structural and/or finishing experience to oversee daily operations for multi-storey concrete structures.
Ensure accurate setting out and maintain high standards of quality control on all deliverables.
Drive the execution of all wet trades with deep practical knowledge.
Maintain strong, clear communication with the labour force and subcontractors to keep daily tasks on track.
Ensure a safe working environment by monitoring compliance with the OHS Act and company safety standards.
About You
5+ years of on-site structural and/or finishing experience.
Professional fluency in English and Afrikaans.
Fluency in additional indigenous languages is a plus.
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Senior Construction Foreman (Finishing and/or Structural)
Posted 5 days ago
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Job Description
Senior Construction Foreman (Finishing and/or Structural)
Supervise structural concrete elements and high-end finishing trades on multi-storey high-rise projects. Location: Johannesburg/Pretoria.
About Our Client
No information about the company is provided in the job specification.
The Role: Senior Construction Foreman (Finishing and/or Structural)
The purpose of the role is to supervise structural concrete elements and finishing trades on multi-storey high-rise projects. The focus areas include managing technical execution, supervising trades, coordinating the workforce, and maintaining Health, Safety, and Environment compliance.
Key Responsibilities
Bring 7+ years of minimum experience in structural and/or finishing construction.
Supervise structural concrete elements and/or high-end finishing trades on multi-storey high-rise projects.
Manage setting out, vertical controls, and rigorous quality control protocols.
Apply expert knowledge of wet trades and general oversight of specialist services including Electrical, Plumbing, and HVAC.
Act as a primary point of contact to ensure clear communication and productivity among subcontractors and site labor.
Monitor and maintain site safety in strict compliance with the OHS Act and company protocols.
About You
7+ years of minimum experience in structural and/or finishing construction.
Fluent in English and Afrikaans.
Fluent in additional indigenous languages (nice-to-have).
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Job Description
- BSc. or BEng. Chemical or Mechanical Engineer
- Must have on-site experience
- 2-4 years experience (engineering experience)
- High performer
- Able to communicate technical concepts clearly (verbally, presentations, through reports)
- Confident, sociable and enquiring personality
- Willing to travel frequently on short stay trips (2-3 nights at a time) in Africa and around South Africa.
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IT or Engineering Graduate - Junior Analyst
Posted 5 days ago
Job Viewed
Job Description
About the Company
The company specializes in developing intelligent, in-house software that integrates complex systems and automates business processes. With a focus on eliminating manual tasks, they deliver solutions that enable streamlined, scalable operations across multiple industries. This is an exceptional opportunity for bright graduates to gain hands-on experience while working alongside experienced professionals in a collaborative environment.
Role Overview
Graduates will be involved in the full software development and implementation lifecycle, working directly with clients to understand their needs and configure tailored software solutions. From project scoping and design to testing, deployment, and support, theyll contribute meaningfully to delivering high-impact business systems.
Key Responsibilities
- Collaborate with clients and internal teams to design, configure, and implement custom software solutions.
- Participate in system testing (unit and end-to-end), deployment, and user training.
- Work across development, QA, and production environments.
- Contribute to technical designs and maintain solution documentation.
- Support and enhance solutions post-implementation.
Ideal Candidate Profile
- Strong analytical and problem-solving skills.
- Excellent communication abilitiesboth verbal and written.
- Highly organized with good time management and multitasking capabilities.
- Meticulous attention to detail, particularly when working with sensitive data.
- Comfortable working in a fast-paced, collaborative environment.
Qualifications
- BSc or BEng degree in IT, Computer Science, or Engineering, with excellent academic results.
- A or B symbol in Mathematics at Matric level.
What the Company Offers
- Comprehensive training and mentoring.
- A supportive team environment focused on growth and innovation.
- Exposure to a wide range of industries and advanced technologies.
- Opportunities to make meaningful contributions early in their career.
This is an ideal opportunity for academically strong graduates looking to kickstart their careers in a dynamic and future-focused technology company.
Interested candidates should apply now to be considered for this exciting opportunity.
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Job Description
*Minimum 3-4 Years' experience in a PAPER & PULP or TISSUE
Industry - An Advantage , alternatively FMCG Industry
* Trade Tested
* Willing to work Overtime/Standby/Weekends/Public Holidays, if
and when required
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Accountants | SAICA or SAIPA and Post Experience
Posted 5 days ago
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Job Description
What Were Looking For We are seeking candidates who meet the following criteria:
- Completed BCom Degree in Accounting or related field
- Successfully completed SAICA or SAIPA articles
- Strong technical accounting knowledge
- Experience in financial reporting, reconciliations, and month-end processes
- Proficiency in Excel and accounting systems
- A proactive, solutions-driven mindset with strong attention to detail
- Newly qualified professionals up to experienced candidates welcome
- Exposure to corporate or commercial environments advantageous
- Analytical and detail-focused
- Strong work ethic and ability to meet deadlines
- Excellent communication and interpersonal skills
- Eagerness to grow within a dynamic environment
- Access to exclusive roles with reputable employers
- Opportunities across multiple industries
- Career guidance and support throughout your job search
Apply now!
For more exciting Finance
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Solar Energy Technical Engineer (Diploma or BTech)
Posted 5 days ago
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Job Description
Solar Energy Technical Engineer (Diploma or BTech)
Bring large-scale solar and SCADA control systems to life on-site. Location - Brackenfell, Cape Town, Working hours - normally 7 - 5, work to get the job done! Salary - market-related, with huge rewards when the job is complete
About Our Client
Our client is an engineering firm backed by strong partnerships. Their leadership team consists of a Pr Eng steering global interests, a hands-on designer who pieces together complex SCADA control systems, and a software maestro who programs them. They also have a team of installers and artisans who piece it all together.
The Role: Solar Energy Technical Engineer (Diploma or BTech)
The role exists to act as the execution specialist and the bridge between design and reality. It contributes to the business by bringing large-scale solar and SCADA control systems to life on-site. The main focus areas are the practical implementation, testing, commissioning, and hands-on management of massive industrial, commercial, and utility-scale renewable projects.
Key Responsibilities
Take charge of the practical implementation, testing, and commissioning of massive industrial renewable projects.
Bring large-scale solar and SCADA control systems to life on-site.
Travel to diverse project sites across Africa, managing hands-on engineering challenges in real-time.
Collaborate with partners and local teams to ensure European-standard execution on African soil.
Work directly with the business owners to execute utility-scale solar projects.
About You
National Diploma or a BTech in Electrical Engineering from a technical college.
Valid passport and a readiness to travel to site locations across Africa.
Ability to speak passionately, clearly, and deeply about solar technology.
Passion for renewable energy and large-scale solar technology over residential setups.
Hands-on work ethic and a preference for practical application over theory.
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Farm Manager & Hospitality Manager (Couple or Individual Applicants)
Posted 5 days ago
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Job Description
Western Cape | Live-In Opportunity | Couple or Individual Applicants Welcome
A unique opportunity exists for an experienced Farm Manager and Hospitality Manager to join a prestigious private farm and hospitality estate in the Western Cape.
We welcome applications from either:
A professional couple seeking a live-in opportunity, or
Two individual candidates with complementary experience
Accommodation will be provided in a shared house on the farm.
This is an exciting opportunity for experienced professionals who thrive in a hands-on environment and are passionate about operational excellence, guest experience, and maintaining exceptionally high standards.
Farm Manager
The Farm Manager will oversee all farm, operational, maintenance, and hospitality functions, ensuring the smooth and efficient running of the property.
Responsibilities
Oversee daily farm, hospitality, maintenance, and guest operations
Manage orchards, livestock/game, irrigation systems, and land management
Coordinate seasonal farming activities including fertilisation, spraying, and crop planning
Lead and manage staff, contractors, and service providers
Oversee budgets, purchasing, procurement, and cost control
Ensure infrastructure, machinery, generators, solar, and water systems remain fully operational
Manage preventative and reactive maintenance
Maintain high housekeeping and facility standards across the property
Ensure compliance with health, safety, and environmental regulations
Drive operational efficiency and continuous improvement across all departments
Requirements
Proven farm management or agricultural experience
Strong leadership and people management skills
Financial and operational management experience
Practical understanding of farming operations and infrastructure
Strong problem-solving and decision-making ability
Hands-on and solutions-driven approach
Hospitality Manager
The Hospitality Manager will oversee front-of-house operations, guest experience, staff administration, and operational support while acting as the right hand to the Farm Manager.
Responsibilities
Manage reservations, guest communication, and front-of-house operations
Ensure exceptional guest experiences from arrival to departure
Oversee housekeeping schedules and accommodation standards
Manage staff rosters, leave schedules, and HR administration
Assist with payroll preparation and staff administration
Oversee stock control for groceries, uniforms, and consumables
Maintain operational records, reports, and digital filing systems
Support procurement and purchasing administration
Coordinate maintenance requests across departments
Ensure compliance with safety procedures and documentation
Requirements
Proven experience in high-end hospitality or luxury guest operations
Strong front-of-house and guest relations experience
Excellent organisational and administrative skills
Experience managing staff and operational processes
Strong communication and problem-solving skills
Computer literacy, including Excel and administrative systems
Ideal Candidate Profile
Professional, mature, and highly reliable
Hands-on and proactive
Strong leadership and communication skills
High attention to detail
Comfortable living and working on a farm property
This is a rare opportunity to join a dynamic environment where operational excellence and exceptional service are highly valued.
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