What Corporate Marketing Departments Jobs are in South Africa?
Showing 63 Corporate Marketing Departments jobs in South Africa
Remote Executive Administrator for Marketing Department
Posted 4 days ago
Job Viewed
Job Description
- Manage and coordinate executive calendars for marketing leadership, scheduling meetings, appointments, and strategic sessions.
- Prepare and edit marketing-related documents, presentations, campaign briefs, and reports with accuracy and clarity.
- Coordinate travel arrangements, including flights, accommodations, and itineraries, for marketing leadership and team members.
- Screen and prioritize incoming communications, ensuring timely responses and efficient information flow within the department.
- Organize and facilitate virtual team meetings, preparing agendas, distributing materials, and documenting minutes and action items.
- Assist in the coordination of marketing campaigns, tracking project timelines, and liaising with creative teams and external vendors.
- Maintain confidential marketing data, budget information, and departmental records with integrity.
- Serve as a key point of contact for internal and external stakeholders, representing the marketing department professionally.
- Conduct research on market trends, competitor activities, and potential partners to support strategic planning.
- Manage office supplies and resources as needed for remote team members or virtual collaborations.
- Proven experience as an Executive Administrator, Marketing Assistant, or similar role, preferably in a remote setting.
- Exceptional organizational and time-management skills, with the ability to prioritize tasks effectively in a virtual environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and marketing/project management tools (e.g., Asana, Trello, CRM software).
- Excellent written and verbal communication skills, with a strong command of grammar and attention to detail.
- Demonstrated ability to handle sensitive information and maintain confidentiality.
- A self-starter with the ability to work independently, take initiative, and deliver results without constant supervision.
- Experience in coordinating virtual events and managing remote teams is highly desirable.
- Familiarity with marketing concepts and campaign processes is a plus.
- Competitive salary and benefits package.
- Fully remote work arrangement providing excellent work-life balance.
- Direct involvement in exciting marketing campaigns and strategies.
- Opportunities for career growth and professional development.
- Collaborate with a creative and supportive team at WhatJobs Direct.
- Provision of necessary tools and technology for remote work.
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Senior Corporate Lawyer - Capital Markets
Posted 4 days ago
Job Viewed
Job Description
A leading financial services group in Nelspruit, Mpumalanga , is seeking an experienced Senior Corporate Lawyer with specialized expertise in Capital Markets . This high-profile role will involve advising on a wide range of corporate finance transactions, including debt and equity offerings, mergers and acquisitions, and corporate governance. The ideal candidate will possess a strong understanding of securities law, regulatory compliance, and complex financial instruments. You will play a critical role in supporting the company's strategic objectives and ensuring adherence to the highest legal and ethical standards within the South African financial markets. This position offers significant exposure to high-value transactions and the opportunity to work with a highly regarded team in Nelspruit .
Key Responsibilities- Advise on the legal aspects of capital markets transactions, including initial public offerings (IPOs), secondary offerings, and bond issuances.
- Draft and review offering documents, prospectuses, and related securities filings.
- Ensure compliance with the Companies Act, JSE Listings Requirements, and other relevant regulations.
- Provide legal counsel on corporate governance matters and board advisory issues.
- Conduct legal due diligence for capital markets transactions and corporate restructurings.
- Manage relationships with external counsel, regulators, and other stakeholders.
- Assist in the development and implementation of policies and procedures related to capital markets activities.
- Provide legal support for ongoing corporate and financing activities.
- Admitted Attorney of the High Court of South Africa.
- A minimum of 8 years of post-qualification experience, with a significant focus on capital markets and corporate finance law.
- In-depth knowledge of South African securities laws, JSE Listings Requirements, and corporate governance principles.
- Proven experience in advising on public and private debt and equity offerings.
- Excellent drafting, negotiation, and analytical skills.
- Strong understanding of financial markets and corporate finance concepts.
- Ability to manage complex transactions and tight deadlines.
- Excellent communication and interpersonal skills.
- Experience in a financial services environment is highly desirable.
This role comes with a highly competitive executive salary, a substantial performance-based bonus, and comprehensive benefits, including top-tier medical aid and a robust pension fund. Our client is committed to the professional growth of its legal team, offering significant opportunities for training, development, and career advancement. You will gain invaluable experience in the dynamic world of capital markets, working on impactful transactions from our Nelspruit offices. The firm offers a stimulating work environment and supports a hybrid working model to promote work-life balance.
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Job Description
Registered Nurse – Emergency Unit (Trauma Qualified) | Middelburg, Mpumalanga | Permanent
Are you passionate about delivering exceptional emergency care when every second counts? Join a leading private healthcare provider where your expertise will make a meaningful difference in the lives of patients every day.
An exciting opportunity exists for a Registered Nurse with emergency nursing experience to join a high-performing Emergency Unit. This role is ideal for a compassionate and clinically skilled professional who thrives in a fast-paced trauma environment and is committed to delivering evidence-based patient care.
Working as part of a multidisciplinary team, you will provide and coordinate high-quality nursing care while ensuring compliance with clinical standards, patient safety protocols and healthcare legislation. You will contribute to positive patient outcomes, support operational excellence and help maintain the highest standards of emergency care.
Our client is one of South Africa's leading private healthcare providers, renowned for clinical excellence, continuous professional development and a patient-centred approach to care. They are committed to investing in their people while delivering outstanding healthcare services across the country.
What You'll Do
Deliver evidence-based nursing care within the Emergency Unit.
Assess, monitor and manage emergency and trauma patients.
Collaborate effectively with multidisciplinary healthcare teams.
Ensure compliance with infection prevention and patient safety protocols.
Promote quality clinical outcomes and positive patient experiences.
Manage the effective utilisation of clinical resources.
Maintain accurate patient records and clinical documentation.
Assist with stock control and appropriate utilisation of medical consumables.
Support quality improvement initiatives and clinical governance.
Contribute to a positive, collaborative working environment.
What You'll Bring
Registration with the South African Nursing Council (SANC) as a Registered Nurse.
Postgraduate Diploma or Degree in Emergency Nursing (required for Shift Leaders).
Compliance with the SANC Scope of Practice and relevant healthcare legislation.
Minimum 1 year's post-qualification experience in an Emergency Unit.
Current Basic Life Support (BLS) certification.
Advanced Cardiac Life Support (ACLS) certification will be advantageous.
Strong clinical assessment and critical thinking skills.
Excellent communication and interpersonal abilities.
Ability to work effectively in a high-pressure emergency environment.
Sound knowledge of emergency nursing practices, anatomy, pathophysiology and patient safety principles.
What's in It for You
Join one of South Africa's most respected private healthcare organisations.
Ongoing professional development and continuous learning opportunities.
Supportive multidisciplinary team environment.
Opportunity to make a meaningful impact on patient outcomes.
Long-term career growth within a leading healthcare group.
What Success Looks Like
Delivery of exceptional, evidence-based patient care.
Positive patient safety and clinical quality outcomes.
Effective collaboration within the multidisciplinary team.
Efficient resource utilisation and clinical compliance.
Consistent adherence to healthcare standards and company policies.
Meaningful contribution to a culture of excellence and continuous improvement.
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Job Description
ICM Underwriters manage a portfolio of relationships across (region / industry as applicable), being responsible for the continuous monitoring of that portfolio. That includes the production of annual reviews, quarterly reviews, and the support of ad-hoc transactions and portfolio & industry reviews and stress testing, in partnership with Banking and Risk. This role reports to SSA Underwriter - Director
**Key Responsibilities:**
Executes, aligned with global and regional strategies, all responsibilities regarding underwriting, including, but not limited to:
· Adoption of leading practices in credit analysis, underwriting, and monitoring, including the end-to-end underwriting process, from early origination discussions to development of credit approval memos, and senior approval forums
· Detailed review of financial analysis, due diligence, projection modeling, stress testing, risk ratings and other in-depth analysis performed by junior resources
· Review and approval of Credit Approval Memos (CAM) packages
· Partner with Front Office on structuring and production of term sheet for new transactions
· Facilitate relationships with key clients in Banking and Risk and with key Regulators, Internal Audit, and control functions
· Support ICM Underwriting organization on strategic initiatives / projects as required
**Risk Management Experience:**
· Senior credit approval authority covering large and complex underwritings, capital commitments, derivatives with multi-industry experience
· Experience in and exposure to global credit risk management standards
· Ability to understand capital markets products and complex financing and product structures
· Ability to provide strategic insights and strong sensitivity to macro and regulatory issues
· Able to discuss and address issues associated with the allocation of risk assets and risk capital in partnership with banking and product organizations
**Client Relationships / Business Partnership:**
· Proven ability to understand nuances of local markets, local regulation, and the capabilities and practices of competitors
· Navigates organizational complexity and breaks silos
· Creates and sustains a network of strong partnerships with the business in all segments geographies and other risk functions
· Provides well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships
· Proven track record of partnering with global peers in leveraging and implementation of best practices
**Qualifications:**
· 6-10 years risk/risk-related credit work experience in banking/financial institutions
· Proven ability to effectively engage with regulators and internal control functions including Internal Audit and Fundamental Credit Risk as well as with external audit
· Demonstrates strong ethics and integrity
· Ability to see the 'big picture' in a complex environment
· Can make decisions under pressure and short timeline
· Excellent verbal & written communication skills. Active listening skills.
· Excellent presentation skills - adept at presenting effectively to audiences of various sizes and various constituencies
· Bachelor's/University degree, Master's degree preferred
-Working Environment: office setting, minimal travel required.
- Effort: minimal physical effort required.
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**Job Family Group:**
Risk Management
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**Job Family:**
Credit Risk
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**Time Type:**
Full time
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**Most Relevant Skills**
Analytical Thinking, Credible Challenge, Financial Analysis, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Job Description
The ideal candidate should be creative, detail-driven, organised and eager to learn, with a good eye for layout, spacing, typography and brand consistency.
Key Responsibilities:
* Design social media posts, stories, posters, flyers, adverts, email banners and basic print material.
* Resize and adapt approved artwork for different platforms, branches and campaign requirements.
* Assist with branch-specific marketing material and local area advertising.
* Create artwork for Facebook, Instagram, LinkedIn, WhatsApp campaigns, emailers and in-store screens.
* Assist with campaign rollouts, promotions and internal marketing requests.
* Prepare artwork in the correct sizes and formats for digital and print use.
* Ensure all artwork follows the Mr K brand style and guidelines.
* Assist with basic photo editing and layout work when needed.
* Keep design files, templates, artwork and marketing folders organised.
* Support the Marketing Team with urgent design and marketing tasks.
Requirements:
* Graphic design qualification or relevant design experience.
* Must be proficient in Adobe Illustrator and Adobe Photoshop.
* Experience with Mailchimp, Adobe InDesign, Basic video editing skills and Adobe Lightroom will be beneficial.
* Able to take feedback and make changes quickly.
* Organised, reliable and willing to learn.
* Able to work in a fast-paced marketing environment.
* Portfolio required.
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Job Description
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role:
We are seeking an experienced and customer-focused Account Manager to build and maintain strong, long-term relationships with key customers across an assigned portfolio of accounts. The role is responsible for developing trusted partnerships with senior-level decision-makers and influencers, ensuring high levels of customer satisfaction, retention, and commercial growth.
The successful candidate will manage and grow strategic customer relationships within a defined geographic or industry focus, identifying opportunities to expand engagement, deliver value-driven solutions, and support overall business objectives. This role requires strong relationship management, commercial acumen, stakeholder engagement, and the ability to understand customer needs in order to position relevant solutions effectively.
Key Responsibilities
Revenue Growth and Account Management
+ Achieve sales and revenue targets by growing existing customer accounts through the introduction of value-adding products and solutions.
+ Drive renewals, upselling, and cross-selling opportunities across the allocated customer portfolio.
+ Ensure customer retention and long-term account growth through proactive account management and engagement.
Relationship Management
+ Build, develop, and maintain strong relationships with customers across the assigned territory, both virtually and through in-person engagement.
+ Establish trusted partnerships with key stakeholders to better understand customer needs and business priorities.
+ Deliver a high standard of customer experience and ensure ongoing customer satisfaction.
Territory Planning and Strategy
+ Develop and execute an annual strategic territory plan for all customers within the designated region.
+ Identify growth opportunities, customer priorities, and account strategies aligned to commercial objectives.
+ Maintain a proactive and structured approach to territory management and business development.
Opportunity and Pipeline Management
+ Effectively manage sales pipelines and maintain accurate forecasting across multiple sales opportunities.
+ Drive opportunities through all stages of the sales cycle, including Prospect, Connect, Discover, Develop, Propose, Contract, and Close.
+ Manage multiple opportunities simultaneously while maintaining strong attention to detail and customer engagement.
+ Structure, negotiate, and successfully close commercial agreements.
Product and Market Knowledge
+ Maintain a strong understanding of customer environments, industry trends, and market developments relevant to the assigned customer base.
+ Demonstrate in-depth knowledge of LexisNexis products and solutions to effectively position value-driven offerings to customers.
+ Stay informed on competitor activity and emerging customer needs to support solution-based selling.
Reporting and CRM Management
+ Provide customer insights, market feedback, and account analysis as required by the business.
+ Ensure all customer interactions, sales activities, and opportunity updates are accurately recorded and maintained within the CRM system.
+ Produce accurate sales reports, pipeline updates, and forecasting information in line with business requirements.
Requirements
+ Proven experience in Account Management and Relationship Management roles within a business-to-business (B2B) environment.
+ Strong relationship and account management experience, ideally within the legal, SaaS, compliance, risk, or software services sales industries.
+ Demonstrated success in solution-based and consultative selling methodologies.
+ Experience managing territories and engaging with executive-level stakeholders, with the ability to build and nurture strategic relationships.
+ Strong written communication skills, including the ability to prepare professional proposals, presentations, and complex business correspondence.
+ Self-motivated and results-driven, with a proven track record of achieving targets within a quota-bearing sales environment.
+ Confident presentation and communication skills, with the ability to engage effectively in both face-to-face and virtual environments.
Work in a way that works for you:
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Aid- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)- Modern family benefits, including adoption and surrogacy- Study Leave
About the business:
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Job Description
Corporate Employee Benefits Specialist
Location: Claremont, Cape Town, South Africa
Employment: Type: Full-Time
Salary: R25 000 R40 000 + uncapped commission
Job Purpose
The Corporate Employee Benefits Specialist is responsible for driving new business sales of employee insurance solutions, with a strong focus on their product. This role involves engaging directly with business owners and decision-makers, delivering tailored solutions, and building long-term client relationships to support business growth.
Key Responsibilities
Develop and implement effective sales strategies to achieve and exceed sales targets
Identify and pursue new business opportunities through networking and online platforms
Generate and manage leads, including self-sourced and company-provided opportunities
Conduct professional, engaging sales presentations to business owners and key decision-makers
Drive face-to-face B2B sales and close high-value deals
Build and maintain strong client relationships to ensure retention and referrals
Collaborate with internal teams to ensure seamless client service delivery
Maintain accurate records using CRM systems and sales tools
Adapt to evolving business needs and contribute to continuous improvement
Minimum Requirements
Undergraduate degree
RE5 qualification (essential)
Minimum 1 year insurance sales experience
Proven track record of meeting or exceeding sales targets
Fluency in English and Afrikaans
Based in Cape Town
Valid drivers license and access to reliable transport
Tech-savvy with working knowledge of CRM systems and MS Office
Preferred Requirements
Experience in face-to-face B2B sales to decision-makers
Additional languages
Willingness to travel occasionally within South Africa
Key Competencies
Strong sales, negotiation, and closing skills
Excellent communication and presentation abilities
Customer-focused with strong relationship-building skills
High level of accountability and results-driven mindset
Resilient, adaptable, and able to perform under pressure
Strong time management and organizational skills
Strategic thinking with problem-solving and analytical ability
Professional, confident, and engaging presence
Work Style
Self-motivated and proactive
Team player with high integrity and professionalism
Ability to work independently while contributing to team success
Strong sense of urgency and ownership
Remuneration & Benefits
Competitive, market-related salary
Uncapped commission structure
Additional Benefits:
Life, disability, and family funeral cover
Employee wellness support
20 days of annual leave
Company Culture
Dynamic, supportive, and high-performance environment
Strong focus on employee well-being and psychological safety
Opportunity to make a meaningful impact and grow within the business
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Job Description
We are looking for a skilled, hands-on, and reliable Handyman to join our Construction Department. The ideal candidate will have strong maintenance and repair experience across residential, commercial, or farm environments and must be comfortable working in a fast-paced, physically demanding environment.
Minimum Requirements
- Matric (Grade 12)
- Trade certification in plumbing, basic electrical, carpentry, or related trade will be advantageous
- Minimum 5 years’ experience as a Handyman or Maintenance Worker
- Strong experience in:
- Plumbing
- Basic electrical work
- Carpentry
- Painting
- Tiling
- General building repairs and maintenance
- Comfortable working at heights and using ladders
- Good fault-finding and problem-solving skills
- Fluent in English and Afrikaans
- Able to work under pressure and meet deadlines
- Willing to work weekends, public holidays, and overtime when required
- Good health and physically fit
- Strong safety awareness
- Reliable, dependable, and detail-oriented
- Own reliable vehicle and valid driver’s licence
- Willing to travel to other company sites
Key Responsibilities
- Perform general repairs, maintenance, and installation work on buildings, equipment, and machinery
- Conduct inspections and fault-finding to identify maintenance issues
- Carry out plumbing maintenance and repairs
- Perform preventative and corrective maintenance tasks
- Ensure all maintenance work is completed safely and efficiently
- Maintain tools, equipment, and work areas in good condition
- Assist with general construction and maintenance projects as required
Skills & Competencies
- Strong technical and practical skills
- Excellent communication skills
- Good time-management abilities
- Ability to work independently and within a team
- High attention to detail
- Strong work ethic and willingness to assist where needed
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Director - Product Management, Merchant Solutions
Posted 4 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director - Product Management, Merchant Solutions
Director - Product Management, Merchant Solutions
Overview
Mastercard provides comprehensive Merchant Solutions covering payment processing and other value added services for merchants, payment facilitators and acquiring banks.
This role will be responsible for product management, closely liaising with commercialization team for adoption and scaling Merchant Solutions across Eastern European, Middle East and Africa (EEMEA).
Role and Responsibilities
Reporting to the Vice President - Product Management, Merchant Solutions, the successful candidate will be responsible for:
- Drive new product requirements and adoption of existing product features of Merchant Solutions within EEMEA
- Leverage knowledge of local market and regulation to develop Product go-to-market plans and identify new revenue generating opportunities
- Be the subject matter expert/business owner and champion product enhancements by building compelling business cases and required product development features
- Building strong working relationships with merchants, technology partners and acquiring banks in partnership with Mastercard sales and market development teams
- Leads the lifecycle management of products, including conceptualization, enhancement, launch and continued evaluation
- Recommends solutions to challenges in the portfolio or product strategy
- Develops value propositions for products and key customer segments within markets/division
- Work with global teams to create pricing customizations for EEMEA customers, run thought leadership programs, marketing opportunities.
- Maintain and adjust the Merchant Solution strategy and roadmap for the region in line with customer and market requirements.
- Uses market knowledge to influence product strategy, product roadmaps and priorities
- Identify bundling opportunities with other Mastercard solutions including processing, digital or acceptance products to drive penetration of Merchant Solutions.
- Selects and monitors a product's key performance metrics
- Responsible for in-market product financial performance
- Works closely with Account Teams, Market Development, Customer Delivery and Marketing to help define and drive execution of go-to-market strategies
- Advocates for and champions designated products internally and in the external market
- Supports business development with Commercialization team through relevant customer meetings, RFP response support, translates deal-specific needs into product requirements (where applicable)
- Identifies and submits business cases for consideration and prioritization for new business, product opportunities and business models to improve Mastercard's footprint and competitiveness at in-market level
Experiences
- Strong product and commercial background with a proven track record of defining product strategies, launching new products and growing business revenue.
- An excellent knowledge of merchant payment acceptances solutions, payment service providers, and key merchant industries such as retail, transit and hospitality.
- A strong knowledge of merchant systems, payment infrastructure and integration models required to build an end-to-end solution.
- Experience translating strategies into product launches and implementation plan in multiple markets
- Successful track record strategically managing P&L for multiple projects and products
- Strong communication, negotiation and influencing skills; ability to communicate with all levels of the organization, including senior management.
- Experience of managing internal/external suppliers and negotiating complex legal agreements.
- Ability to manage competing priorities and able to deliver within agreed deadlines
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Corporate Investigator, Enterprise Protection Program - Global Investigations
Posted 4 days ago
Job Viewed
Job Description
The Corporate Investigator is responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy under the guidance of the GI Regional Manager. The Corporate Investigator utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets.
Investigations range from moderate to complex in nature, with senior investigator and GI Regional Manager collaboration on high-profile or sensitive matters. Corporate Investigators work as part of a team, providing support and resources to local stakeholders across global locations, and are expected to embrace the concepts of continuous process improvement, innovation, and shared risk management.
Key job responsibilities
- Analyze CCTV video, access control systems, and other data collection capabilities in response to incidents to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.
- Organize, prioritize, and investigate multiple incidents as part of a managed caseload, with overlapping deadlines and priorities, escalating complex matters to the GI Regional Manager as appropriate.
- Collect, document, and preserve video, still images, documents, and other evidence/materials connected to an investigation and maintain them as part of the investigations' workflow and case adjudication process.
- Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations, with mentorship from senior team members on complex or sensitive interviews.
- Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such as theft of client assets or intellectual property, vandalism across the enterprise.
- Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns to identify causation, mitigate loss, and support process changes to prevent future incidents.
- Demonstrate developing written and verbal communication skills, including clear and precise writing, effective interpersonal skills, and the ability to empathize and verbally connect with people during both stressful and non-stressful situations while facilitating accurate recollection using non-threatening, non-coercive questioning and open-ended conversation.
- Actively participate in training and mentoring opportunities, seek feedback from senior investigators and GI Regional Managers, and share knowledge with peers as competencies develop.
- Conduct and manage investigations utilizing both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Microsoft Outlook, and a cloud-based case management system.
- Assist in compiling and publishing case management metrics.
- Other duties as assigned.
About the team
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
On-Call Responsibility
This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.
Basic Qualifications
- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
- Bachelor's Degree or equivalent professional experience
- 3+ years' experience working in Corporate Investigations, Law Enforcement, Security Operations, Incident Management, or a related field
- Experience conducting corporate, product, and/or vendor investigations with increasing complexity
- Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation
- Experience conducting investigations using traditional investigative trade craft, effective interviewing skills, and technology
- Willingness to learn new methods and approaches to seemingly familiar problems/situations
- Experience using a variety of software, including open-source databases, web browsers, remote desktop, and SharePoint
Preferred Qualifications
- Familiarity with the ASIS Professional Investigator's Manual and the (ASIS) ANSI Standard for Investigations
- Experience using video analytics tools
- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
- Experience working with security personnel in a corporate or government environment.
- Demonstrated ability to work in a fast-paced, team-oriented environment with competing priorities.
- Demonstrated ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans, from a multidisciplinary perspective.
- Interest in building and maintaining Public/Private partnerships and safety-related committees and industry groups.
- Experience managing investigations in a global organization - private sector experience preferred.
- Results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced environment.
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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