What IT Policies Jobs are in South Africa?

Showing 43 IT Policies jobs in South Africa

Claims Handler - Domestic Policies

0700 Polokwane / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role Our client is seeking an experienced and empathetic Claims Handler to manage domestic insurance policies for their office in **Polokwane, Limpopo**. This role is essential in guiding policyholders through the claims process, ensuring fair and timely resolution of their claims. You will be responsible for assessing the validity of claims, determining coverage, and managing settlements in accordance with policy terms. The ideal candidate will possess strong communication and problem-solving skills, a meticulous approach to documentation, and a genuine desire to assist clients during challenging times. This position offers a stable career within a respected insurance provider in the vibrant region of **Polokwane**. Key Responsibilities
  • Receive, register, and process claims for domestic insurance policies (e.g., household contents, building insurance).
  • Investigate claims by gathering necessary documentation, such as proof of loss, repair quotes, and police reports.
  • Assess the extent of damages and determine the appropriate settlement amount based on policy coverage.
  • Communicate effectively with policyholders, providing clear explanations of the claims process, coverage, and decisions.
  • Negotiate settlements with policyholders and service providers.
  • Identify and investigate potentially fraudulent claims.
  • Maintain accurate and up-to-date records of all claims activity in the claims management system.
  • Ensure compliance with all relevant regulations and company procedures.
Requirements
  • A relevant qualification or certification in insurance, claims handling, or a related field.
  • A minimum of 2-4 years of experience in handling domestic insurance claims.
  • Strong understanding of domestic insurance products and policy wordings.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional interpersonal and communication skills, with a focus on empathy and customer service.
  • Proficiency in claims management software and Microsoft Office Suite.
  • High level of organization and attention to detail.
  • Ability to manage a caseload efficiently and meet deadlines.
  • Willingness to work a hybrid schedule within our **Polokwane, Limpopo** office.
Benefits
  • Competitive annual salary.
  • Performance-based bonus opportunities.
  • Medical aid benefits.
  • Retirement annuity contributions.
  • Generous annual leave entitlement.
  • Professional development and training programs.
  • A positive and collaborative work environment.
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Senior Claims Assessor for High-Value Policies

1685 Midrand / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role Our client, a leading name in the financial services sector, is seeking a highly skilled and experienced Senior Claims Assessor to join their dynamic team in **Midrand, Gauteng**. This pivotal role involves managing complex insurance claims from initiation to settlement, ensuring adherence to policy terms and regulatory requirements. You will be instrumental in providing expert guidance to junior team members and contributing to the continuous improvement of claims handling processes. The ideal candidate will possess a strong analytical mindset, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service. This is an exciting opportunity to advance your career within a reputable organization known for its supportive work environment and professional development opportunities. Key Responsibilities
  • Investigate, assess, and process complex insurance claims in accordance with policy conditions and company guidelines.
  • Gather and analyze all relevant documentation, including police reports, medical records, and repair estimates.
  • Communicate effectively with policyholders, third-party service providers, and legal representatives to obtain necessary information and manage expectations.
  • Determine claim validity, coverage, and liability, calculating appropriate settlement amounts.
  • Negotiate settlements and manage claim files through to final resolution, ensuring timely and efficient processing.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Mentor and guide junior claims assessors, providing training and support on complex cases.
  • Contribute to the development and implementation of claims handling best practices and procedures.
  • Maintain accurate and detailed records of all claim activities in the claims management system.
  • Ensure compliance with all relevant legislation and industry standards.
Requirements
  • A minimum of 5 years of experience in insurance claims assessment, with a focus on complex claims.
  • Proven experience in the **insurance** industry, preferably within a **Gauteng**-based firm.
  • Strong understanding of insurance principles, policies, and legal frameworks.
  • Excellent analytical, critical thinking, and decision-making skills.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in using claims management software and standard office applications.
  • Relevant professional qualifications or certifications in insurance or risk management are highly desirable.
  • Ability to work independently and as part of a collaborative team.
  • Demonstrated ability to manage a high-volume caseload effectively.
Benefits Our client offers a competitive remuneration package, comprehensive medical aid, a generous provident fund, and opportunities for continuous professional development and career advancement. Employees enjoy access to wellness programs and a supportive work culture. The role is based in **Midrand**, offering convenient access to transport links. This hybrid role allows for a flexible work arrangement, blending office-based collaboration with remote work efficiency.
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Energy Policy Advisor - Remote

9300 Bloemfontein / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role Our client, a distinguished organization dedicated to shaping sustainable energy futures, is seeking an accomplished Energy Policy Advisor to join their fully remote team. This pivotal role will involve comprehensive research, analysis, and formulation of energy policies and strategies that support the transition to clean and renewable energy sources. You will contribute to impactful initiatives aimed at influencing regulatory frameworks and fostering market development for sustainable energy technologies across **Bloemfontein** and beyond. As a fully remote position, this role offers unparalleled flexibility and autonomy, allowing you to contribute effectively from your chosen location while collaborating with a national team of policy experts and stakeholders. The ideal candidate will possess a deep understanding of energy economics, environmental regulations, and policy development processes, coupled with exceptional analytical and communication skills. This is a unique opportunity to influence policy and drive positive change in the energy sector. Key Responsibilities
  • Conduct thorough research and analysis of national and international energy policies, regulations, and market trends.
  • Develop evidence-based policy recommendations and strategic proposals for renewable energy deployment, energy efficiency, and grid modernization.
  • Monitor and evaluate the effectiveness of existing energy policies and programs.
  • Engage with government agencies, industry stakeholders, and non-governmental organizations to advocate for sustainable energy policies.
  • Prepare comprehensive reports, policy briefs, and presentations for diverse audiences, including policymakers and the public.
  • Identify emerging issues and challenges in the energy sector and propose innovative policy solutions.
  • Contribute to the development of frameworks for carbon pricing, energy subsidies, and market incentives.
  • Support the implementation and tracking of policy initiatives.
  • Facilitate workshops and consultations to gather input and build consensus on policy matters.
Requirements
  • Master's degree in Public Policy, Economics, Environmental Science, Law, or a related field with a strong focus on energy policy.
  • A minimum of 5 years of experience in energy policy analysis, development, or advocacy.
  • Proven expertise in analyzing energy markets, regulatory frameworks, and the economics of energy systems.
  • In-depth knowledge of renewable energy technologies, climate change mitigation strategies, and energy security issues.
  • Demonstrated ability to conduct complex policy research and produce high-quality analytical reports.
  • Excellent written and verbal communication skills, with the ability to articulate complex policy arguments persuasively.
  • Strong stakeholder engagement and negotiation skills.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
  • Familiarity with the energy landscape in **Bloemfontein** and South Africa is beneficial.
Benefits Our client offers a competitive salary and benefits package, including comprehensive health coverage and a retirement savings plan. We provide substantial opportunities for professional development, including access to specialized training, research grants, and policy forums. Enjoy the ultimate flexibility with a fully remote work arrangement, enabling excellent work-life integration. Our client fosters a collaborative and impactful work culture, allowing you to contribute significantly to national energy strategy. Join a dedicated team committed to driving a sustainable energy transition through informed policy.
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Energy Policy Advisor

Posted 9 days ago

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Job Description

full-time
About the Role Our client, a leading consultancy firm specializing in the energy sector, is seeking an experienced Energy Policy Advisor to join their esteemed team in **Richards Bay, KwaZulu-Natal**. This role is designed for a seasoned professional passionate about shaping the future of energy policy within **South Africa**. The Energy Policy Advisor will be responsible for conducting in-depth research, analysis, and formulation of policy recommendations related to energy generation, distribution, and consumption. You will engage with various stakeholders, including government bodies, industry associations, and private sector clients, to provide expert advice and support policy development processes. The ideal candidate possesses a strong understanding of energy economics, regulatory frameworks, and the geopolitical landscape of the energy sector. This position offers a unique opportunity to influence national energy strategies and contribute to a sustainable energy future. Key Responsibilities
  • Conduct comprehensive research and analysis on national and international energy policies, regulations, and market trends.
  • Develop and articulate evidence-based policy recommendations for government agencies, energy companies, and other stakeholders.
  • Assess the impact of proposed energy policies on economic development, environmental sustainability, and energy security.
  • Facilitate stakeholder consultations and workshops to gather input and build consensus on policy initiatives.
  • Prepare high-quality policy briefs, reports, and presentations for diverse audiences.
  • Monitor the implementation and effectiveness of existing energy policies and recommend adjustments as needed.
  • Advise clients on navigating complex energy regulatory environments and compliance requirements.
  • Contribute to the development of strategic frameworks for energy transition, decarbonization, and renewable energy integration.
  • Represent the firm in relevant industry forums, conferences, and working groups.
  • Stay abreast of technological advancements and their implications for energy policy.
Requirements
  • Master's degree or PhD in Public Policy, Economics, Law, Environmental Science, or a related field with a strong focus on energy.
  • A minimum of 6 years of experience in energy policy analysis, development, or consulting.
  • In-depth knowledge of **South Africa's** energy sector, including its regulatory landscape, key players, and policy challenges.
  • Strong analytical, research, and quantitative skills, with the ability to synthesize complex information into clear policy recommendations.
  • Excellent written and verbal communication skills, including the ability to craft persuasive policy documents and present to senior officials.
  • Proven experience in stakeholder engagement and facilitation.
  • Familiarity with energy modeling and economic impact assessment techniques is an advantage.
  • Ability to work independently and collaboratively in a demanding environment.
  • Strong understanding of international energy trends and best practices.
Benefits
  • Highly competitive salary and performance-based bonus structure.
  • Comprehensive health, disability, and life insurance coverage.
  • Generous contribution to a retirement fund.
  • Significant opportunities for professional growth, training, and international exposure.
  • Engage in high-impact policy work that shapes the future of the energy sector.
  • Collaborative and intellectually stimulating work environment.
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Insurance Policy Administrator

Posted 9 days ago

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Job Description

full-time
About the Role

Our client, a reputable insurance provider, is seeking a meticulous and organized Insurance Policy Administrator to join their team in Mossel Bay, Western Cape . This role is fundamental to the smooth operation of the company's policy management system. The ideal candidate will be responsible for accurately processing policy applications, renewals, endorsements, and cancellations, ensuring all data is maintained with the highest level of precision. This is an excellent opportunity for an individual with strong administrative skills to contribute to a client-focused organization in a beautiful coastal setting.

Key Responsibilities
  • Process new insurance policy applications accurately and efficiently.
  • Manage policy renewals, ensuring timely communication and documentation.
  • Handle policy endorsements and amendments, making necessary changes to coverage details.
  • Process policy cancellations and terminations according to established procedures.
  • Maintain and update policyholder records in the company's database with utmost accuracy.
  • Respond to policyholder inquiries regarding coverage, billing, and policy status.
  • Liaise with sales agents and brokers to resolve policy-related issues.
  • Generate policy documents, certificates, and other required paperwork.
  • Ensure compliance with all regulatory requirements and internal company policies.
  • Assist in the preparation of reports related to policy administration activities.
Requirements
  • Minimum of 2 years of experience in insurance policy administration or a similar administrative role within the financial services sector.
  • Proficiency in insurance policy management systems and MS Office Suite.
  • Strong data entry skills and exceptional attention to detail.
  • Excellent organizational and time management abilities.
  • Good written and verbal communication skills for interacting with clients and colleagues.
  • Ability to work effectively both independently and as part of a team.
  • A foundational understanding of insurance products and terminology is advantageous.
  • High school diploma or equivalent required; further education or certifications are a plus.
  • Willingness to adhere to Hybrid work arrangements, spending time in the Mossel Bay office and working remotely.
  • Must be a resident of or willing to relocate to the Mossel Bay, Western Cape area.
Benefits

Our client offers a competitive salary, medical aid contributions, and opportunities for professional growth within the insurance industry. Employees enjoy a positive and collaborative work environment. The Hybrid model provides a balance between in-office collaboration and the flexibility of remote work, allowing for a better work-life integration in the scenic town of Mossel Bay, Western Cape .

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Energy Policy Analyst

Posted 9 days ago

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Job Description

full-time
About the Role Our client, a leading energy consultancy firm, is looking for a dedicated Energy Policy Analyst to join their team in **Polokwane, Limpopo**. This role is integral to advising clients on the complex and evolving regulatory and policy landscape affecting the energy sector in South Africa. You will be responsible for researching, analyzing, and interpreting energy policies, regulations, and market trends to provide strategic insights and recommendations. The ideal candidate will possess a strong understanding of energy economics, policy frameworks, and regulatory affairs, coupled with excellent research and communication skills. This position operates on a hybrid model, offering a blend of in-office collaboration and remote flexibility to best serve our clients across **Polokwane** and the wider region. Key Responsibilities
  • Monitor and analyze national and regional energy policies, regulations, and market developments.
  • Conduct in-depth research on specific energy policy issues, such as renewable energy targets, carbon pricing, and grid modernization.
  • Assess the impact of policy changes on energy projects and markets.
  • Develop policy recommendations and strategic advice for clients.
  • Prepare reports, presentations, and briefing notes on policy matters.
  • Engage with government agencies, industry associations, and other stakeholders.
  • Support the development of regulatory applications and compliance strategies.
  • Contribute to business development efforts by identifying new policy-related opportunities.
Requirements
  • Master's degree in Economics, Public Policy, Law, Environmental Science, or a related field.
  • Minimum of 3 years of experience in energy policy analysis, regulatory affairs, or energy economics.
  • Strong understanding of the South African energy sector and its regulatory framework.
  • Excellent research, analytical, and critical thinking skills.
  • Proficiency in data analysis and report writing.
  • Strong written and verbal communication skills, with the ability to articulate complex issues clearly.
  • Experience working in a consultancy or advising on policy matters is advantageous.
  • Ability to work effectively in a hybrid setting in **Polokwane, Limpopo**.
Benefits This position comes with a competitive salary, along with standard benefits such as medical aid and a provident fund. Our client is committed to professional development, offering opportunities for training and attending industry conferences. You will work within a stimulating environment, contributing to influential projects in the energy policy space. The hybrid work arrangement provides flexibility, balancing valuable in-office teamwork in **Polokwane, Limpopo**, with the convenience of remote work.
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Advocacy and Policy Advisor

2194 Randburg / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role Our client, a leading advocacy group dedicated to social justice in Randburg, Gauteng , is seeking an experienced and insightful Advocacy and Policy Advisor . This role is critical in shaping public policy and driving legislative change that aligns with our mission. You will conduct research, analyze policy proposals, develop advocacy strategies, and engage with policymakers, stakeholders, and the media. The ideal candidate possesses a strong understanding of public policy, excellent research and communication skills, and a demonstrated commitment to social change. This position, while based in the Randburg area, operates remotely, allowing for broad engagement and impact across the Gauteng province and beyond. Contribute your expertise to influence positive societal transformation.
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Remote Sanitation Policy Analyst

6625 Mossel Bay / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role Our client is looking for a highly analytical and experienced Remote Sanitation Policy Analyst to join their forward-thinking team. This role is entirely remote, focusing on the development, evaluation, and refinement of sanitation policies and strategies for facilities located in and around Mossel Bay, Western Cape , and beyond. You will conduct in-depth research, analyze data, and collaborate with various stakeholders to ensure policies are effective, compliant, and promote optimal hygiene standards. This is a unique opportunity for a policy expert with a strong understanding of sanitation best practices to shape crucial operational guidelines from a distance. We require an individual with exceptional research skills, a keen eye for detail, and the ability to translate complex information into actionable policy recommendations. Your work will directly contribute to maintaining safe and healthy environments.

Key Responsibilities
  • Research and analyze existing sanitation policies and best practices globally and locally.
  • Develop new, evidence-based sanitation policies and standard operating procedures (SOPs).
  • Evaluate the effectiveness of current sanitation programs and recommend improvements.
  • Ensure all policies align with current health, safety, and environmental regulations.
  • Collaborate with facility managers, hygiene teams, and external consultants to gather information and implement policies.
  • Prepare detailed reports, policy briefs, and presentations for management and relevant committees.
  • Monitor industry trends and emerging issues in sanitation and public health.
  • Provide guidance and interpretation of sanitation policies to operational teams.
  • Contribute to the development of training materials related to sanitation policies.
Requirements
  • Master's degree or equivalent experience in Public Health, Environmental Science, Health Policy, or a related field.
  • Proven experience in policy analysis, development, and implementation, with a focus on sanitation or public health.
  • Strong research, analytical, and critical thinking skills.
  • Excellent written and verbal communication skills, with the ability to articulate complex policy issues clearly.
  • Proficiency in data analysis and interpretation.
  • Experience working remotely and utilizing virtual collaboration tools effectively.
  • Familiarity with sanitation standards and regulations relevant to various facility types.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • A strong understanding of the operational context in diverse environments, relevant to facilities near Mossel Bay, Western Cape .
Benefits This remote position offers a competitive salary commensurate with experience, flexible working hours, and the opportunity to make a significant impact on public health and safety through policy development. Be part of an innovative approach to sanitation management.
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Remote Insurance Policy Administrator

2191 Sandton / Remote Placements24

Posted 9 days ago

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Job Description

full-time
About the Role

Our client, a leading provider of innovative insurance solutions, is seeking a highly organized and detail-oriented Remote Insurance Policy Administrator to join their fully remote team. This position is crucial for managing the administrative aspects of insurance policies, ensuring accuracy and efficiency in policy issuance, endorsements, and renewals. The ideal candidate will possess excellent organizational skills, a strong understanding of insurance terminology, and the ability to work independently in a remote environment. You will be responsible for processing policy documentation, maintaining policyholder records, and providing support to the sales and underwriting teams. This role offers the flexibility of a remote-first setup combined with the opportunity to contribute significantly to the smooth operation of the insurance business from anywhere in South Africa .

Key Responsibilities
  • Process new insurance policy applications, endorsements, and renewals accurately and efficiently.
  • Maintain and update policyholder information in the company's database systems.
  • Generate and dispatch policy documents, certificates, and other relevant correspondence.
  • Respond to internal and external inquiries regarding policy details and administrative procedures.
  • Verify the accuracy of policy data and ensure compliance with company standards and regulatory requirements.
  • Assist underwriters and sales agents with policy-related queries and documentation.
  • Handle policy cancellations and reinstatements as per established guidelines.
  • Contribute to the continuous improvement of administrative processes and workflows.
  • Ensure timely and accurate data entry and record-keeping for all policy administration tasks.
Requirements
  • A minimum of 3 years of experience in insurance policy administration or a similar administrative role within the financial services sector.
  • Strong understanding of insurance principles, policy types, and administrative processes.
  • Excellent data entry skills and a high level of accuracy.
  • Proficiency in using administrative software, databases, and MS Office Suite (Word, Excel, Outlook).
  • Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
  • Strong written and verbal communication skills.
  • Ability to work independently, proactively, and with minimal supervision in a remote setting.
  • A reliable internet connection and a dedicated home office setup are essential.
  • Familiarity with underwriting support functions is an advantage.
Benefits

This fully remote position offers the ultimate flexibility in work location. Our client provides a competitive salary, comprehensive medical aid, and a provident fund. Employees benefit from a supportive virtual team environment, access to online training resources, and opportunities for professional growth within the insurance industry. You will have the autonomy to manage your workday effectively, contributing to a forward-thinking company that embraces modern work practices. This role is ideal for self-disciplined individuals seeking a stable and engaging career in insurance administration without the need for commuting.

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