What Implementing Internal Controls Jobs are in South Africa?

About the Role Our client, a key operator within South Africa's air traffic management sector, is looking for a highly skilled and certified Air Traffic Controller to join their critical operations team at Durban International Airport, KwaZulu-Natal. This vital role involves ensuring the safe, orderly, and expeditious flow of air traffic, managing aircraft movements within designated airspace. The ideal candidate will possess exceptional situational awareness, quick decision-making capabilities, and a steadfast commitment to safety. This is a ground-based position requiring full-time presence at the airport's control tower or operations center. You will be responsible for managing complex air traffic scenarios, communicating effectively with pilots and other aviation stakeholders, and adhering strictly to established procedures and protocols. The role demands intense concentration and the ability to remain calm and effective under pressure. You will be integral to maintaining the safety and efficiency of one of South Africa's busiest airports, contributing directly to the nation's aviation infrastructure. Your expertise will be paramount in safeguarding air travel within your jurisdiction. The environment is fast-paced and requires constant vigilance. Key Responsibilities

• Control and manage air traffic in accordance with established procedures and regulations within the assigned airspace.
• Provide clear, concise, and timely instructions to pilots via radio communication.
• Monitor radar displays and visual observations to maintain separation between aircraft.
• Manage airport ground movements, including taxiing aircraft and vehicles.
• Issue clearances for takeoffs, landings, and en-route flight paths.
• Coordinate with adjacent air traffic control units and other aviation stakeholders.
• Respond effectively to emergencies and unusual situations, implementing appropriate safety measures.
• Maintain accurate logs and records of air traffic control activities.
• Continuously monitor weather conditions and provide relevant information to pilots.
• Undergo regular performance assessments and refresher training to maintain certification.

Requirements

• Valid Air Traffic Controller (ATC) license issued by the South African Civil Aviation Authority (SACAA).
• Minimum of 3 years of experience as a certified Air Traffic Controller at a comparable airport.
• Proven experience with relevant ATC systems and technologies.
• Excellent communication, decision-making, and problem-solving skills.
• High level of concentration, situational awareness, and stress management capabilities.
• Ability to work shifts, including nights, weekends, and public holidays.
• Strong understanding of aviation regulations and air traffic management principles.
• Medical fitness certificate in accordance with SACAA requirements.
• Proficiency in English, both spoken and written.
• Successful completion of background checks and security screenings.

Benefits

• Competitive salary package aligned with industry standards for certified controllers.
• Comprehensive medical aid and pension fund benefits.
• Shift allowances and overtime pay.
• Generous annual leave and sick leave provisions.
• Ongoing professional development and recurrent training opportunities.
• Work within a critical national infrastructure role with significant responsibility.
• Retirement savings plan.
• Opportunity to work at a major international airport.
• Exposure to diverse aviation operations.

About the Role Our client, a key player in South Africa's aviation infrastructure, is looking for an experienced and certified Lead Air Traffic Controller to manage operations at the highly active Cape Town International Airport . This senior position demands exceptional leadership, decision-making abilities under pressure, and an unwavering commitment to aviation safety and efficiency. The Lead Air Traffic Controller will oversee a team of controllers, ensuring seamless and secure air traffic management. This role is crucial for maintaining the airport's reputation for operational excellence and passenger safety in the vibrant Western Cape region. The successful candidate will be at the forefront of air traffic control innovation and best practices. Key Responsibilities

• Supervise and coordinate the daily operations of the air traffic control tower and approach control units.
• Ensure adherence to all national and international air traffic control regulations and procedures.
• Train, mentor, and evaluate air traffic control staff, fostering a culture of continuous improvement.
• Manage airspace utilization and flow control measures to optimize airport capacity and minimize delays.
• Respond effectively to emergencies and critical situations, coordinating with relevant agencies.
• Implement and monitor safety management systems within the air traffic control environment.
• Conduct regular performance reviews and provide constructive feedback to the ATC team.
• Liaise with airline operations, airport management, and aviation authorities on matters related to air traffic services.
• Stay abreast of new technologies and advancements in air traffic management systems.
• Ensure the highest standards of communication and situational awareness among controllers.

Requirements

• A valid Air Traffic Controller License issued by the SACAA, with relevant ratings (Tower, Approach, Area Control).
• A minimum of 10 years of proven experience as an Air Traffic Controller, with at least 3 years in a supervisory or lead role.
• Demonstrated experience in managing complex air traffic operations, preferably at an international airport.
• In-depth knowledge of aviation meteorology, navigation aids, and aircraft performance.
• Exceptional decision-making, communication, and leadership skills.
• Ability to remain calm and decisive under extreme pressure.
• Proficiency in various air traffic management systems and simulator training.
• Strong understanding of safety management systems (SMS) in an aviation context.
• Must be a South African citizen residing in or willing to relocate to the Cape Town area.
• Excellent health record as per aviation medical standards.

Benefits This position offers a highly competitive salary and benefits package, including a generous retirement annuity contribution, comprehensive health insurance coverage, and performance-based bonuses. Opportunities for further professional development, including advanced certifications and international training, are provided. Relocation assistance may be available for qualified candidates moving to Cape Town . Enjoy a dynamic work environment with significant responsibility and the chance to shape air traffic operations in one of Africa's busiest airports.

Minimum Requirements Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.
• Certificate or Diploma in Accounting, Finance, Credit Management, Business Administration or a related field will be advantageous.

Experience

• Minimum 35 years' experience in credit control, debtors administration or accounts receivable.
• Experience within the healthcare or medical scheme environment will be advantageous.
• Experience managing debtor ageing, collections and payment allocations.
• Experience with financial and debtor management systems.
• Intermediate to advanced Microsoft Excel skills.

Knowledge

• Accounts receivable and credit control principles.
• Debtor management and cash collection strategies.
• Medical scheme billing and remittance processes.
• EDI claims processing.
• Financial reconciliations.
• POPIA and information governance.
• Internal financial controls.
• Accounting principles and debtor reporting.

Working conditions

• Office-based role within the Credit Control Department at National Renal Care Head Office.
• Frequent interaction with internal departments and external suppliers.
• High-volume transactional environment requiring accuracy and adherence to strict deadlines.
• Occasional overtime during month-end, financial year-end, audits, or business-critical reporting periods.

Equal Opportunity Employer

National Renal Care is an Equal Opportunity Employer committed to employment equity, diversity, inclusion and fair labour practices. The Company's approved Employment Equity Plan and numerical targets will be considered during the recruitment and selection process in accordance with the Employment Equity Act and the Group's Employment Equity Strategy. Applications from suitably qualified persons with disabilities are encouraged. Reasonable accommodation will be considered throughout the recruitment and employment process where reasonably practicable.

Important Information

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.
• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.
• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.
• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.

If you have not been contacted within two (2) weeks after the closing date, please consider your application unsuccessful.

Responsibilities:
ITSM implementation and configuration:

• Implement, configure, and maintain ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfilment.
• Configure and maintain the CMDB, ensuring accurate representation of infrastructure assets, services, and their relations.
• Develop and maintain Service Catalog items, Record Producers, and Request Fulfilment workflows for internal IT service delivery.
• Configure workflows, forms, business rules, UI policies, and client scripts specific to ITSM and CMDB requirements.
• Ensure proper configuration of user roles, groups, and access controls (ACLs) within the ITSM/CMDB domain.
• Implement and maintain SLA definitions, escalation rules, and notification workflows for incident and change processes.
• Support Knowledge Management configuration to enable self-service resolution and reduce incident volume.

CMDB and asset management:

• Design and maintain the CMDB data model, including CI classes, relationships, and dependency mapping.
• Implement and maintain Discovery and Service Mapping integrations to keep the CMDB current and accurate.
• Establish and enforce CMDB data quality processes including reconciliation, deduplication, and life-cycle management.
• Support impact analysis and change risk assessment by ensuring CMDB relationship data is reliable and up to date.
• Enable CMDB-driven automation for incident routing, change approval workflows, and service impact visibility.

System integration and process automation:

• Leverage Flow Designer and Integration Hub to automate ITSM workflows and streamline internal IT processes.
• Integrate ITSM/CMDB with third-party platforms and internal systems using REST and SOAP APIs where required.
• Troubleshoot and resolve issues with existing ITSM/CMDB implementations, ensuring platform stability and performance.
• Continuously improve existing implementations by identifying inefficiencies and implementing enhancements.
• Collaborate with the DevOps team on API-level integrations where ITSM/CMDB data needs to flow to other platforms.

Testing and deployment:

• Conduct unit testing, user acceptance testing (UAT), and system validation for ITSM/CMDB configurations.
• Support deployments across development, staging, and production environments using ServiceNow update sets and applications.
• Troubleshoot, resolve, and document platform issues and enhancements.
• Manage and coordinate ServiceNow instance upgrades and patching as they relate to ITSM/CMDB.
• Work closely with internal IT stakeholders, the enterprise tech lead, and business analysts to gather and refine ITSM/CMDB requirements.
• Create and maintain technical documentation including solution designs and configuration specifications and provide end-user training on ITSM processes and ServiceNow self-service capabilities.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• ServiceNow Certified Implementation Specialist (CIS) in ITSM required.
• ServiceNow Certified System Administrator (CSA) required.
• ITIL Foundation certification strongly preferred.

Required skills:

• Strong hands-on expertise in ServiceNow ITSM configuration and implementation.
• Solid understanding of ITIL processes and how they translate into ServiceNow workflows.

Preferred skills:

• Experience with API-level integrations.
• Knowledge of automation tools and techniques.

Embark on a pivotal career journey with an established leader in the South African IT and telecommunications sector, where your expertise will shape critical service management platforms. Our client, a prominent organization dedicated to innovative IT solutions, is seeking a seasoned ServiceNow ITSM Practitioner and Implementer to lead the configuration, deployment, and enhancement of their ServiceNow ITSM modules. This role offers the chance to work within a dynamic environment that values technical excellence and strategic impact.

Salary: R80,000 - R100,000 per month (Cost to Company)

Duties:

• Implement, configure, and maintain ServiceNow ITSM modules including Incident, Problem, Change Management, and Request Fulfillment

• Develop and sustain the CMDB, ensuring accurate asset representation and lifecycle management

• Create and optimize Service Catalog items, workflows, and automation tools to streamline internal IT service delivery

• Support and enhance SLA definitions, escalation protocols, and notification workflows

• Manage discovery, service mapping, and integrations to ensure data accuracy and operational efficiency

• Troubleshoot platform issues, improve existing configurations, and support deployment across various environments

• Collaborate with cross-functional teams on API integrations, data flows, and system improvements

• Generate technical documentation and provide user training to ensure effective platform utilization

• Participate in sprint planning, code reviews, and architectural discussions to maintain high standards of platform performance and security

Requirements:

• 5 to 7 years of experience with ServiceNow ITSM implementations

• Strong understanding of ITSM processes and CMDB configuration

• Proficiency in scripting languages such as Javascript and familiarity with APIs and RESTful services

• Experience with Flow Designer, Integration Hub, and automation of workflows

• Knowledge of API integrations, discovery, and service mapping

• Excellent troubleshooting skills and ability to manage multiple deployment environments

• Strong documentation and communication skills

Qulifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• ServiceNow Certified Implementation Specialist (CIS) in ITSM – required.

• ServiceNow Certified System Administrator (CSA) – required.

• ITIL Foundation certification – strongly preferred.

Familiarity with the following:

• API design and integration

• Javascript and RESTful services

Benefits:

• Provident Fund Contribution

Key Responsibilities:

• Supervise and manage the day-to-day operations of the Credit Control Department.
• Oversee all operational aspects relating to credit control and accounts receivable.
• Manage banking processes and ensure accurate reconciliation of accounts.
• Prepare and analyse age analysis reports and take appropriate action on overdue accounts.
• Compile and review daily Accounts Receivable (AR) consolidated reports.
• Ensure customer statements are accurately prepared and distributed timeously.
• Monitor debtors' accounts and implement effective collection strategies.
• Ensure accurate financial record keeping and reporting.
• Liaise with internal departments and customers to resolve account queries.
• Ensure compliance with company policies, procedures, and financial controls.
• Perform additional duties related to the credit control function as required.

The successful candidate must be highly motivated, results-driven, and capable of managing multiple priorities while ensuring the efficient operation of the credit control function.

Only shortlisted candidates will be contacted.





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WSP is one of the most diverse consulting firms globally and within Africa. To further our strategic business expansion plan, we are seeking new employees who are loyal, committed, competent, and proud to work for us. We are committed to achieving and maintaining diversity and equity in employment
**Key Role**
Act as a Project Controls Technical Authority within the Power and Energy business, providing strategic leadership, governance, and expert oversight of project and programme performance. The role supports high‑risk decision‑making, assures robust controls, and contributes to client advisory and work‑winning activities.
+ Serve as the project controls authority for complex and high‑value energy and infrastructure programmes
+ Define and govern project controls standards, methodologies, and assurance frameworks
+ Provide expert oversight and approval of baselines, forecasts, and performance reporting
+ Lead resolution of complex project controls challenges related to recovery, re‑baselining, and performance risk
+ Provide strategic advisory support to clients on cost, schedule, risk, and controls strategy
+ Support large‑scale project delivery through expert reviews and specialist inputs
+ Contribute to work‑winning and proposal development, including controls strategies and delivery models
+ Mentor senior project controls professionals and support capability development
+ Ensure alignment with governance, financial control, and delivery excellence frameworks
**Health and Safety**
+ Role model standards for SHEQ performance and behavior consistent with the company's health, safety, environmental, and quality vision and policies by influencing those around you
+ Contributing to the identification of SHEQ risks and driving processes to achieve Zero Harm
+ Embracing, displaying, and promoting the company values and ensuring a safe working environment is always maintained
+ BEng / BSc in Engineering, Quantity Surveying, or related discipline
+ 15+ years' experience in project controls leadership on major energy or infrastructure programmes
+ Recognised authority in project controls, planning, and performance management
+ Professional certification (MSP, PMP, PRINCE2 Practitioner, or equivalent)
**Key Competencies and Generic Skills**
+ Exceptional analytical and strategic judgement
+ Strong leadership and decision‑making capability
+ Excellent client‑facing and senior stakeholder engagement skills
+ Ability to lead multidisciplinary project controls teams
+ Uncompromising focus on governance, accuracy, and delivery excellence
**Additional Information**
**What's in it for you?**
What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP - we can! WSP recognizes that work is only one part of our lives and making time for the other things in our life is important - be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application. As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous days annual leave, and paid professional subscriptions. Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognize the benefits that people with varying backgrounds and experiences can bring. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.