Communications Representative

Full Job Description

Are you a great communicator who would love your career to revolve around animals? Our client is a start-up dog food sales brand searching for their next Communications Representative !

About the company:
This start-up dog food brand is on a mission to deliver natural, ethical and healthy dog food products to the pup-ulation!

With a unique subscription service with a personalised recipe plan, this company is set apart by their unlimited capacity to tailor their products to each and every dog. They go further than tailoring recipes to the size of a dog, by also considering ingredients that target a dog’s temperament and personality. So, whether a dog is big or small, young or old, loud or quiet, timid or bold, this company believes in serving the right ingredients under a dog’s nose that will have their best interest at heart – because they deserve it!

This company is growing fast with big goals and new products to enter the wider pet food industry in 2023. They are looking for compassionate, driven and charismatic team members to deliver this project effectively. There is ample room for development within the company who are more than willing to invest in you!

The Role:
As a Communications Representative,  you will be based in the heart of Shoreditch, Central London and report to the Sales Director.

This is a hybrid working structure with 2 days per week in office, with additional attendance and travel to sales events.

Your responsibilities will include:

• Attending events across the country where you will pitch the product to potential customers and retailers
• Communicating with customers on the phone and via email, educating dog owners on the benefits and selling point of the product
• Assisting the Sales Director with presentations for client meetings
• Liaising with clients and stakeholders by demonstrating excellent negotiation skills
• Working with the marketing team and their feedback to increase sales via different platforms or communication strategies
• Utilising social media platforms to answer customer queries, concerns or complaints with a time efficient, friendly and educational approach

• You are a dog lover!
• You are a natural and confident communicator with charm and professionalism
• You have a driven attitude and are full of energy, and can consistently demonstrate this in your work
• You are social media savvy
• You are highly organised and time efficient, happy to work in a fast-paced environment
• You can understand individual needs of customers by listening and engaging with different experiences
• You are a team player who values collaboration as a vital tool to success in a business

• 28 days holiday + bank holidays and an extra day off for each year of service
• 60% employee discount on dog food
• Flexible working hours to adjust to your busy work-life schedule
• Cycle to work scheme
• Wellness initiatives
• Weekly team yoga
• Regular team socials and Friday afternoon drinks
• Private medical insurance
• A fun, bright and warm office with lots of office dogs!
• Bonus scheme and commission structure on top of salary