Agile Master (Contract) - Gauteng/Hybrid - ISB2002488

Full Job Description

Our client requires the services of a Delivery Assurance Manager (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation.

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• Relevant IT Degree
• Certification as Scrum Master or other agile certifications
• At least 5 years experience in the IT / Software DevOps industry is essential
• At least 5 years experience as an Agile Master for a big team
• At least 5 years experience in applying Agile scaled models (e.g., SAFe, LeSS)
• At least 5 years experience in the Agile Tool Chain (JIRA, Confluence, X-Ray)
• At least 5 years experience in Agile software development (from requirement to deployment/operations)
• Testing Certifications e.g.: ISTQB (Advantageous)

ESSENTIAL SKILLS:

• Ability to manage a technical team using agile frameworks, with excellent proficiency in Agile Tools (JIRA, Confluence, X-Ray etc)
• Provides active and regular mentorship to Feature Team Members
• Communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
• Ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
• Leadership skills including conflict resolution, problem solving, facilitation skills, time management and ability to plan and organise
• Understanding of product and application development concepts and DevOps topics
• Knowledge of patterns and techniques for filling in the intentional gaps left in the Scrum approach
• IT operations know-how
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS TECHNICAL SKILLS

• Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now
• Databases skills (Oracle, PostgreSQL, NoSQL, PLSQL etc)
• Software development
• Knowledge of CICD, Tools (Bitbucket, Jenkins,Github etc) and SDLC
• Previous exposure to Business Intelligence / Data Analytics
• Knowledge of Test Management and transitioning to Automated Testing
• Knowledge of DevOps and Biz DevOps
• Understanding of AWS & Data Engineering processes
• Experience in programming, test design, architecture, or systems/business analysis
• Knowledge or experience in a cloud development environment
• Experience in transition management
• German language understanding

ROLE:

• Facilitate agile ceremonies in line with the Agile Working Model
• Facilitate the removal of impediments (willing to get into the detail to solve impediments)
• Involve all stakeholders (Business/Developers/QA) in solution design
• Lead explorations if needed to deliver Epics and User Stories from a Saga (e.g. story mapping)
• Coach team on structuring requirements in an Agile way
• Ensuring the sustainability of the project by taking appropriate actions where necessary
• Supports multiple Feature Teams in complex Products / Sub-products
• Provides key insights into the evolution of Agile KPIs in complex Agile Teams to improve efficiencies
• Guides the team and organisation on the use and application of Agile methodologies and practices and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/projects
• Aligns within bigger teams to ensure good collaboration and value adding outcomes
• Collaborates with Product Owners and colleagues across multiple sites/locations
• Gives structure to workshops and meetings to lead and facilitate the teams Agile way of working. This includes facilitating discussion, decision making, and conflict resolution
• Assists with internal and external communication and improving transparency
• Demonstrates the status / performance of the team as key element
• Assists with project- and team coordination tasks when required
• Responsible for defect lifecycle
• Monitoring and communicating commitments, dependencies, and risks
• Championing Agile ways of working within your team and throughout the organization
• Coaching team members in self-management and cross-functionality
• Helping your Scrum Team(s) focus on creating high-value Increments that meet the DoD
• Fostering and increasing team morale
• Protecting your team(s) from interruptions and disruptions
• Joining Agile Masters CoP
• Building a trusting and safe environment where problems can be raised without fear of blame and with an emphasis on problem solving
• KPI reporting ex Delivery KPI, Cycle Time etc
• Supports multiple Feature Teams in Complex Products / Sub-products up to Domain level
• Provides key insights into the evolution of Agile KPIs in complex Agile Teams to improve efficiencies at an organisational level
• Contributes significant value in relevant CoPs through active leadership
• Aligns within bigger teams to ensure good collaboration and value adding outcomes
• Collaborates with Product Owners and colleagues across multiple sites/locations on requirements / deliverables
• Supports the Product Owner with grooming processes and product backlog management
• Assists with project- and team coordination tasks when required

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