3 Commercial Cleaning Operations Lead jobs in Placements24

• Manage and supervise daily cleaning operations across multiple client sites in Polokwane, Limpopo .
• Lead, train, and motivate cleaning teams to ensure high standards of service delivery and performance.
• Conduct regular quality inspections of work performed by cleaning staff.
• Ensure compliance with company policies, safety procedures, and client-specific requirements.
• Manage cleaning schedules and staff rostering to ensure adequate coverage at all times.
• Handle client inquiries and resolve any service-related issues promptly and professionally.
• Maintain inventory of cleaning supplies and equipment, ensuring they are used efficiently and safely.
• Assist in the onboarding and training of new cleaning staff.
• Uphold the company's commitment to exceptional customer service and operational excellence.

• Minimum of 5 years of experience in the commercial cleaning or facilities management industry.
• At least 2 years of experience in a supervisory or leadership role.
• Strong understanding of cleaning procedures, chemicals, and equipment.
• Excellent interpersonal and communication skills.
• Proven ability to manage and motivate teams effectively.
• Strong organizational and time-management skills.
• Ability to work independently and problem-solve effectively.
• Basic computer literacy (e.g., email, scheduling software).
• A commitment to maintaining high standards of cleanliness and safety.

• Competitive salary package.
• Performance incentives and opportunities for overtime.
• Provision of cleaning equipment and uniforms.
• Opportunities for career progression within a growing company.
• Supportive team environment.
• Paid annual leave.

Our client is seeking a dynamic and experienced Commercial Cleaning Operations Lead to spearhead cleaning initiatives across various commercial properties in the scenic city of Cape Town, Western Cape . This pivotal role involves managing the day-to-day operations of our cleaning division, ensuring the consistent delivery of superior cleaning services to a diverse portfolio of clients. The successful candidate will be responsible for optimizing operational efficiency, fostering a culture of excellence among the cleaning staff, and maintaining robust client relationships. This hybrid position requires a strategic thinker with a hands-on approach, capable of balancing strategic planning with on-site supervision. You will play a key role in upholding our client's reputation for reliability and quality in the competitive Cape Town market.

• Oversee the operational execution of all commercial cleaning contracts, ensuring service level agreements are met and exceeded.
• Manage a team of cleaning supervisors and staff, providing guidance, performance feedback, and support.
• Develop and refine cleaning protocols, standards, and best practices tailored to different commercial environments.
• Conduct regular site assessments and quality control checks to ensure client satisfaction and compliance.
• Manage budgets for cleaning supplies, equipment, and labor, seeking cost-effective solutions without compromising quality.
• Implement and monitor health, safety, and environmental (HSE) policies and procedures across all operational sites.
• Train new staff on cleaning techniques, safety procedures, and company standards.
• Serve as a primary point of contact for clients regarding cleaning services, addressing concerns and resolving issues promptly.
• Collaborate with the sales and account management teams to ensure seamless service delivery for new and existing clients.
• Drive innovation in cleaning methods and technology adoption to enhance service offerings.

• A minimum of 6 years of experience in the commercial cleaning or facilities management industry, with a significant portion in an operational leadership role.
• Demonstrated success in managing multi-site cleaning operations and large teams.
• Strong understanding of commercial cleaning techniques, sanitation standards, and chemical safety.
• Proficiency in health and safety regulations (e.g., OHS Act) and their application in the cleaning sector.
• Excellent leadership, team management, and problem-solving abilities.
• Strong communication and negotiation skills, with the ability to build rapport with clients and staff.
• Experience with budget management and resource allocation.
• Familiarity with CRM and operational management software is a plus.
• Ability to travel within the Cape Town metropolitan area regularly.
• A proactive and results-oriented mindset with a commitment to service excellence.

• An attractive annual salary of R .
• A hybrid work model offering flexibility between office and site visits in Cape Town .
• Comprehensive training and development opportunities.
• Opportunity to significantly impact operational success and client satisfaction.
• Exposure to a diverse range of commercial clients and property types.
• Potential for career progression to senior management roles.