23 jobs in Fouche & Co Recruitment

Our client is a trusted name in the short-term insurance industry, specialising in both personal and commercial lines. They are known for their responsive claims handling, customer-focused service, and high compliance standards.

The Claims Manager will oversee the full claims lifecycle, ensuring fair and timely resolution of both personal and commercial claims. This role involves leadership of a team, managing complex and high-value cases, and maintaining audit and regulatory readiness. Strong claims governance, workload management, and client service are key components of the role.

Key Responsibilities

• Manage the end-to-end claims process for personal and commercial lines
• Assess, approve, and oversee complex, high-value, and escalated claims
• Lead and support the claims team to meet service and compliance standards
• Plan operational capacity and manage workloads across the department
• Ensure strict compliance with regulatory and governance requirements
• Maintain accurate claims records and ensure audit readiness
• Develop and implement claims policies, procedures, and internal controls
• Oversee complaints, disputes, and escalations, including Ombud referrals (OSTI)
• Monitor claims turnaround times and service level agreements
• Collaborate with underwriting and finance teams to ensure cohesive operations
• Generate reports on claims activity, trends, and performance metrics
• Ensure a client-centric approach throughout the claims process

• Strong leadership and decision-making skills
• Excellent attention to detail
• Clear and professional communication (verbal & written)
• Calm under pressure with strong problem-solving ability
• Client-focused with a commitment to service excellence

• Matric qualification
• NQF Level 4 Short Term Insurance 
• RE5 certification
• FAIS compliant
• Minimum 5 years proven experience in short-term insurance claims and management
• Valid driver’s license and own transport

 

• Capture daily financial transactions and maintain accurate accounting records.
• Assist with month-end reporting, including management accounts and variance analysis.
• Reconcile bank accounts, suppliers, and customer accounts.
• Monitor daily sales, cashbook, and petty cash transactions.
• Support with budget tracking and department-level cost reviews.
• Assist with VAT, PAYE, and other statutory submissions.
• Maintain the fixed asset register and support stock reconciliation processes.
• Liaise with sales and operations teams to verify and align financial data.
• Prepare documentation for audits and compliance checks.
• Contribute to the continuous improvement of financial systems and reporting accuracy.

• Strong attention to detail and a proactive mindset.
• Organised and deadline-driven.
• Eager to learn and take on new responsibilities.
• Able to work well with cross-functional teams.
• Strong sense of accountability and integrity.

• Sound understanding of accounting fundamentals.
• Good working knowledge of Excel (e.g., VLOOKUPs, Pivot Tables).
• Familiarity with stock, sales reporting, and expense controls.
• Ability to interpret and present financial data clearly.
• Exposure to accounting systems such as Sage, Xero, or similar.

• BCom Degree in Accounting or Finance (required).
• Completed Articles SAICA
• Drivers License & Own Vehicle - Non-Negotiable
• 13 years experience in a finance/ accounting environment
• Experience in a retail or sales-based environment is advantageous.
• Understanding of month-end processes and statutory compliance.

• Gather client information and prepare annual working paper files, including tax computations.
• Draft Annual Financial Statements (AFS) using Caseware.
• Process and reconcile monthly or bi-monthly client transactions and produce management accounts.
• Produce and submit client statutory returns and resolve any SARS queries.
• Perform independent review engagements in accordance with required review standards.
• Conduct budget vs. actual analyses and provide reasons for any overruns.
• Resolve review queries from management and partners, completing final entries as directed.
• Manage individual productivity and budgets, including the consistent completion of timesheets.
• Provide technical support to clients for Pastel, Sage, and Caseware.

• Education: A recognised 3-year degree meeting SAIPA/SAICA requirements.
• Experience: 4 years of experience in an accounting or auditing environment; completed SAIPA/SAICA articles is preferred.
• Software Proficiency: Essential proficiency in Pastel/Sage, Caseware, Greatsoft, and MS Office (Word, Excel, and Outlook).
• Professional Status: Professional membership is preferred.
• Logistics: A drivers licence and own vehicle are preferred but not essential.

• Excellent communication and interpersonal skills for building professional relationships.
• Strong focus on quality, detail, and customer service.
• Superior time management, planning, and organisational skills.
• The ability to work well within a team and handle immediate starts.

• Carry out and oversee quality inspections during all production stages
• Ensure compliance with internal standards and customer requirements
• Collaborate with production teams to address and resolve quality issues
• Train and mentor junior Quality Control staff
• Maintain accurate quality records and inspection reports
• Identify trends and support quality improvement initiatives
• Provide hands-on support on the shop floor
• Liaise with other departments to ensure consistent quality practices
• Investigate root causes of defects and recommend corrective actions
• Monitor production processes for adherence to quality protocols
• Participate in internal and external quality audits
• Assist in updating and developing quality control procedures
• Promote a culture of excellence and continuous improvement
• Support the development and implementation of new quality initiatives
• Communicate quality expectations to the wider team

• Relevant qualification in quality management or related field
• Minimum 3 years experience in quality control, preferably in furniture or manufacturing
• Experience with leather and fabric upholstery (advantageous)
• Previous supervisory or mentoring experience
• Strong understanding of quality control standards and procedures

• Assist the merchandising team with order processing and customer requirements
• Liaise with production, procurement, and sales departments to ensure smooth workflow
• Track orders, deliveries, and production timelines
• Prepare quotations, purchase orders, and merchandising documentation
• Coordinate fabric, trims, branding, and garment specifications
• Follow up on customer queries, amendments, and approvals
• Maintain accurate records of stock, samples, and product information
• Assist with planning and monitoring production schedules
• Support with costing, range development, and product administration
• Ensure all orders are aligned with quality and delivery standards

• Previous experience in a merchandising, clothing, textile, or manufacturing support role advantageous
• Strong administrative and organisational skills
• Excellent attention to detail and ability to multitask
• Good communication skills and ability to liaise with clients and suppliers professionally
• Computer literate with good Excel and administrative skills
• Ability to work in a fast-paced manufacturing environment
• Knowledge of garments, fabrics, trims, or production processes advantageous
• A proactive attitude with the ability to work under pressure and meet deadlines

• Highly organised and detail driven
• Strong work ethic and reliable
• Team player with a positive attitude
• Able to take initiative and problem solve effectively

• Structure and submit finance applications to all major banking institutions and financial providers.
• Present and sell value-added products (VAPs) such as warranties, service plans, and insurance policies to clients.
• Manage the entire end-to-end invoicing and delivery documentation process to ensure timeous pay-outs.
• Maintain full compliance with FAIS, FICA, and NCA regulations throughout the transaction cycle.
• Collaborate closely with the sales team and dealership management to maximize unit turnover and finance penetration.
• Reconcile commission sheets and ensure accurate record-keeping of all financial transactions.

• Matric / Grade 12 certificate.
• Proven experience working as a Finance and Insurance (F&I) Manager within a franchise automotive dealership environment.
• Full FAIS qualification (appropriate credits) and successful completion of the RE5 examination.
• Valid and clean DOFA status with the FSCA.
• Proficiency using recognized Dealership Management Systems (DMS) and finance submission platforms (such as Signio).
• A valid South African drivers license.

• Create, modify, and optimize robot programs for MIG, TIG, spot, and stud welding robots using Teach Pendant and Virtual Pendant systems.
• Develop welding parameters, torch/payload offsets, tool center point (TCP) calibrations, and weld seam tracking as required.
• Translate engineering drawings and welding procedures into repeatable, automated robotic processes.
• Perform simulation and off-line programming using specialized software.
• Troubleshoot robot programs, sensors, vision systems, and welding power source integration, implementing effective corrective actions.
• Provide ongoing training and technical support to machine operators and maintenance staff.
• Ensure strict compliance with welding standards, safety regulations, and company quality management systems.

• 2 to 5 years of hands-on experience with robotic welding in a production or R&D environment (or equivalent welding experience combined with demonstrable laser training).
• In-depth familiarity with laser types and welding modes, including continuous, pulsed, conduction, and keyhole.
• Strong ability to read and accurately interpret technical engineering drawings and welding procedures.
• Proficiency with precision measurement tools and quality inspection methods.
• Demonstrated experience setting and optimizing laser parameters, as well as utilizing fixturing and robotic positioning systems (preferred).
• A basic understanding of metallurgy, specifically regarding weldability and heat-affected zone considerations.
• Solid computer literacy for logging operational parameters and accessing digital documentation.
• Ability to work in a manufacturing shop environment and accommodate potential shift work based on production schedules.

• Exceptional attention to detail and a commitment to high-quality workmanship.
• A strong problem-solving mindset with the ability to follow and modify complex process instructions.
• Good manual dexterity and a steady hand for handling small parts.
• Effective communication skills and a collaborative approach to teamwork.
• Highly safety-conscious, with the ability to strictly read and apply safety protocols, including laser safety.

• Market-related

• Evaluate personal insurance applications and assess associated risks.
• Determine appropriate policy coverage, terms, and premiums.
• Issue and manage policies and endorsements in line with company guidelines.
• Build and maintain strong client and broker relationships.
• Manage a portfolio of clients, providing expert advice and support.
• Ensure compliance with regulatory standards and internal policies.
• Collaborate with the claims department to address underwriting-related issues.
• Conduct market research to stay informed on trends and emerging risks.
• Maintain accurate records and documentation of underwriting decisions.
• Address client inquiries promptly to ensure service excellence and retention.

• Exceptional attention to detail and accuracy.
• Proactive and solutions-driven mindset.
• Strong customer service orientation.
• Excellent communication and negotiation skills.
• Collaborative team player.

• Matric (Grade 12) or equivalent qualification.
• 25 years of experience in personal underwriting, preferably in short-term insurance.
• Relevant insurance certifications (e.g., NQF Level 4, RE5) are advantageous.
• Strong analytical, decision-making, and interpersonal skills.
• In-depth understanding of personal insurance products and underwriting principles.

Key Responsibilities:

• Implementing the defined client services experience and maintaining full responsibility for administrative processes and controls.
• Collation of client information for fact-finding and the preparation of documentation for engagement meetings.
• Managing FICA and AML capture and checking transition documentation for accuracy and compliance.
• Submitting and monitoring new business applications, intermediary appointments, and underwriting requirements with product providers.
• Maintaining accurate client records, policy schedules, and data integration using Xplan and Astute.
• Preparing consolidated client reports and review documentation to support the Financial Planning Partner.
• Supporting general office management, including reception, facility coordination, and marketing material stock control.

• Relevant tertiary education or professional courses.
• Essential experience within the financial services industry (23 years preferred).
• Proficiency in Microsoft Office (Excel, Word, Outlook) and SharePoint.
• Previous exposure to Xplan or similar financial planning CRM systems.
• Strong technical literacy and comfort with modern digital tools and apps.
• Proven ability to pass a technical assessment during the interview process.

• Methodical and accurate with meticulous attention to detail.
• High energy, customer-centric, and relationship-orientated.
• Proactive, resourceful, and resilient under pressure.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Critical thinking skills with the ability to research and interpret data.